Course Outline


The prerequisites for this course are an introductory course to Windows or a solid working knowledge of Windows and basic knowledge of Microsoft Office or Microsoft Outlook.


Gain an introduction to Microsoft® Office 365™ for Office 2016 in a cloud-based environment.

This course is an introduction to the Microsoft® Office 365™ for Office 2016 in a cloud-based environment. Using Office 365, users can easily communicate with each other through Microsoft® Outlook® mail, Teams, Groups, and Skype for Business instant messaging and online meetings.

Additionally, the Microsoft® SharePoint® Team Site provides a central location for accessing and modifying shared documents if your organization does not use a secure centrally built SharePoint environment. Office Web Apps enable users to perform basic tasks such as opening, editing, printing, and saving documents without requiring an installation of the full desktop version of Microsoft® Office 2016 on the local computer.

What You'll Learn
Upon successful completion of this course, students will be able to: 
• Connect to 365
• Collaborate with Shared Files
• Use OneDrive
• Work with the Outlook web APP
• Use Office 365 and Outlook 2016
• Use Skype for Business
• Use Yammer
• Use OneNote
• Use SharePoint

Who Needs to Attend
This course is designed for students who have little to no experience with Microsoft Office 365 for Office 2016 in a cloud-based environment.

Office 365 Overview
• What is Office 365?
• Services Provided in Office 365
• Connecting to the Services
• Office 365 Integration

Connecting to 365

• Logging In
• Office 365 Portal Overview
• Skype for Business Options

Collaborating with Shared Files
• Work with Shared Documents on the Team Site
• Identify differences Between Office 365 and the Desktop Version of Office 2016
• Edit Documents in Web Apps and Office 2016 Apps
• Work with My Site

Using OneDrive
• Use OneDrive for Work
• Use personal OneDrive
• Synchronize Your Files

Work with the Outlook Web APP
• OWA Interface Overview
• Email
• Calendar
• Contacts and Public Groups
• Other Options

Office 365 and Outlook 2016
• Outlook 2016 New Features
• Use the GAL
• Share Calendars
• Schedule Meetings


• Manage Your Office 365 Profile
• Discover and Organize Your Information
• Search by Users or Keyword

• What is Flow?
• Create a Flow

• Create a Team
• Video Conference with the Team App
• Meeting with Team App
• Invitations, Folders, and Files
• Adding Elements to the Teams App
• Meeting Tools

Using Skype for Business

• Use Instant Messaging
• Make Phone Calls with Skype for Business
• Participate in Skype for Business Meetings


• Create a Group
• Add and Invite Users
• Create a Conversation
• Poll Members
• Upload Files for the Group

• What is OneNote?
• How Does It work?
• Using OneNote for Meetings
• Sharing OneNote for a Group

Using SharePoint
• What is SharePoint and How Can Organizations Use It? 

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

GK atc ctc Vancouver
1155 West Pender Suite 650

Vancouver, BC

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 426 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.

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