Customer Service Professionals Network (CSPN) Customer Service Training in Toronto
The Customer Service Professionals Network (CSPN) is a membership based group focused on helping companies provide the best possible customer experience. Our programs are accredited by CCPC Global, so you know you can trust the quality. Our programs are delivered by certified trainers known for their engaging style and years of experience. We have trained across North America to over 200 organizations in every market segment.
Participants of our programs receive a workbook, job aids, certification, breakfast and lunch, and a complimentary 3 month membership to CSPN. Check us out at www.mycspn.com for details. Customer service doesn’t end with the delivery of our program we keep you in the know on cutting edge customer service information to be a step ahead of the competition.
Our extensive array of training programs, breakfast meetings, consulting services, vendor partners, conferences, special events, and Gala Awards Nights are only a sample of what we have to offer our members. We are the GO TO organization for everything Customer Service. Being a leader in the customer service industry requires commitment, determination, knowledge and passion – all of which we pride ourselves on. We invite you to be a part of our family. You don’t have to be a member to attend our events.
|Course Name||Next Date and Location||Alternate Dates|
|Conflict Resolution Training||28-February-2019 09:00:00 Toronto-Markham||0 other dates|
|Customer Service: Managing Difficult Clients and Situations||27-February-2019 09:00:00 Toronto-Markham||0 other dates|
|Delivering Responsive Customer Service||26-February-2019 09:00:00 Toronto-Markham||0 other dates|
|3-Day Certified Client Service Specialist Designation Bootcamp||26-February-2019 09:00:00 Toronto-Markham||0 other dates|
|Effective Facilitation Workshop||02-May-2019 09:00:00 Thornhill||0 other dates|
|2-Day Customer Success & Strategy Workshop||07-March-2019 09:00:00 Toronto-Markham||0 other dates|
|2-Day Coaching for Performance Workshop||28-March-2019 09:00:00 Toronto-Markham||0 other dates|
|Microsoft Project Workshop||22-February-2019 09:00:00 Toronto-Markham||0 other dates|
Customer Service Professionals Network (CSPN)
25 Royal Crest Court, Unit 5
Canada L3R 9X4