This training course provides a complete process for planning, writing, and editing technical documents, including assessing the needs of users, selecting document formats, and making effective use of graphics. ... View More

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Time Management Today

Toronto-Markham | Start Date: 2019-04-24

$476.00 $595.00

Delivery Method(s): Instructor Led

Time Management Today is about personal change. Your time is extremely important & there's never enough time to do everything. In today's hectic world it's important to continually raise your personal productivity bar. Your career, sense of satisfaction ... View More

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Communication Skills: Results through Collaboration

Virtual | Start Date: 2019-04-24

$2,028.00 $2,535.00

Delivery Method(s): Instructor Led

Managers & professionals at all levels must rely upon sound communication for effective working relationships. Through selfassessments, role-playing activities & video simulations, this course provides the skills to handle all types of situations... ... View More

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IT Management Skills Training

Toronto | Start Date: 2019-04-24

$2,196.00 $2,745.00

Delivery Method(s): Instructor Led

In this course, you will gain the skills to manage an IT environment, learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity. ... View More

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IT Management Skills Training

Virtual | Start Date: 2019-04-24

$2,196.00 $2,745.00

Delivery Method(s): Instructor Led

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Personal Skills for Professional Excellence

Virtual | Start Date: 2019-04-24

$1,836.00 $2,295.00

Delivery Method(s): Instructor Led

By making the best use of your strengths and talents to handle practical problems and challenging situations, you add value to your organization. In this training course, you will be provided with a comprehensive set of behaviours & competencies... ... View More

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Conflict Resolution: Dealing with Difficult People

Winnipeg | Start Date: 2019-04-25

$260.00 $325.00

Delivery Method(s): Instructor Led

During this 1-day workshop, participants will learn how their attitudes & actions impact others; New & effective techniques for dealing with difficult people; Coping strategies for dealing with difficult people & difficult situations... ... View More

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Communicating for Clarity (GCCE100)

Virtual | Start Date: 2019-04-26

$476.00 $595.00

Delivery Method(s): Instructor Led

This one-day course combines concepts developed through research with a prime model and key tools that give individuals the skills they need to communicate more clearly. The solution is not more communication, but clearer communication. ... View More

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IATF 16949:2016 Internal Auditor Training for Automotive Quality Management Systems

Mississauga | Start Date: 2019-04-29

$1,600.00 $2,000.00

Delivery Method(s): Instructor Led

The new Automotive Quality Management System requirements have been rebranded as IATF 16949:2016 (formerly ISO/TS 16949:2009). Although the ISO 9001 requirements have been removed from IATF 16949:2016 and are published as a separate ISO standard... ... View More

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IATF 16949:2016 Lead Auditor Training for Automotive Quality Management

Mississauga | Start Date: 2019-04-29

$1,920.00 $2,400.00

Delivery Method(s): Instructor Led

This 5-day course was developed to cover all requirements of both the ISO 9001:2015 & IATF 16949:2016 standards, including the new IATF 16949 requirements for Internal & Second Party Auditors (clauses 7.2.3 & 7.2.4) regarding Core Tools & Customer... ... View More

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Understanding the Requirements of IATF 16949:2016 Automotive Quality Management Systems

Mississauga | Start Date: 2019-04-29

$840.00 $1,050.00

Delivery Method(s): Instructor Led

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Business Writing for Managers

Toronto-Markham | Start Date: 2019-04-29

$476.00 $595.00

Delivery Method(s): Instructor Led

This 1-day foundational business writing workshop focuses on the most common & easily-corrected grammatical, punctuation & usage errors that business writers make. It addresses writing topic sentences & major & minor support material for basic paragraph ... View More

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The Excellent Administrative Assistant

Vancouver | Start Date: 2019-04-29

$956.00 $1,195.00

Delivery Method(s): Instructor Led

This workshop was developed for executive assistants, administrative & personal assistants & what used to be called 'secretaries' to help them perform better, feel confident & less stressed about doing it, & to be clearer on what their role & its boun ... View More

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Conflict Management and Resolution Essentials

Virtual | Start Date: 2019-04-29

$720.00 $900.00

Delivery Method(s): Instructor Led

Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation. ... View More

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WorkingSm@rt using Outlook

Ottawa | Start Date: 2019-04-30

$625.00

Delivery Method(s): Instructor Led

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