Courses - Operations and Management Skills

Career Development

Leadership and Management Development Training

Conflict Management Training

Critical Thinking

Listening Skills Training

Motivation Skills Training

Negotiation & Mediation Skills Training

Team Building Skills Training

Time Management Skills Training

Change Management

Business Writing Skills Training

Succession Planning Training

Effective Communication Training

Delegation Skills Training

Quality Standards Training

Effective Meeting Management Training

IATF 16949:2016 Internal Auditor Training for Automotive Quality Management Systems

Mississauga | Start Date: 2019-10-21

$1,600.00 $2,000.00

Delivery Method(s): Instructor Led

The new Automotive Quality Management System requirements have been rebranded as IATF 16949:2016 (formerly ISO/TS 16949:2009). Although the ISO 9001 requirements have been removed from IATF 16949:2016 and are published as a separate ISO standard... ... View More

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IATF 16949:2016 Lead Auditor Training for Automotive Quality Management

Mississauga | Start Date: 2019-10-21

$1,920.00 $2,400.00

Delivery Method(s): Instructor Led

This 5-day course was developed to cover all requirements of both the ISO 9001:2015 & IATF 16949:2016 standards, including the new IATF 16949 requirements for Internal & Second Party Auditors (clauses 7.2.3 & 7.2.4) regarding Core Tools & Customer... ... View More

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Active Leadership for IT Professionals (GALECIT100)

Virtual | Start Date: 2019-10-21

$1,679.00 $2,099.00

Delivery Method(s): Instructor Led

The Active Leadership for IT Professionals program provides the concepts, tools and practices to help overcome these challenges and to help IT leaders effectively coach, empower and lead individuals and teams to higher levels of performance. ... View More

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Public Speaking: Compelling Speeches & Presentations

Virtual | Start Date: 2019-10-23

$2,196.00 $2,745.00

Delivery Method(s): Instructor Led

Public speaking is required in almost every business role, but a variety of factors cause many professionals to struggle when talking in front of an audience. In this course, you learn how to strengthen your speaking skills, build your confidence... ... View More

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Effective Minute-Taking

Vancouver | Start Date: 2019-10-23

$476.00 $595.00

Delivery Method(s): Instructor Led

After this workshop participants will be able to prepare to take meeting minutes, explain the roles of the people in a meeting, distinguish between different types and purposes of business meetings, and more. ... View More

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Time Management; Working Smarter, Not Harder

Toronto | Start Date: 2019-10-23

$359.00 $449.00

Delivery Method(s): Instructor Led

This workshop will help participants zero in on the areas that will provide them with the greatest return. Participants will develop the methods and a mentality to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control... ... View More

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Meeting Minutes Made Easy

Toronto | Start Date: 2019-10-24

$359.00 $449.00

Delivery Method(s): Instructor Led

The minutes of a meeting are the permanent record of actions planned or completed and decisions reached. Minutes are a running account and have an essential role and a real value. ... View More

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Business Writing Essentials

Mississauga | Start Date: 2019-10-24

$1,116.00 $1,395.00

Delivery Method(s): Instructor Led

Exclusive â€“ Learn the tools and techniques to elevate your business writing skills and ensure effective communication. ... View More

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Technical Communications Essentials

Virtual | Start Date: 2019-10-24

$1,116.00 $1,395.00

Delivery Method(s): Instructor Led

In this course, you'll learn tools and techniques that will help you communicate technical information more clearly, more concisely, and with better outcomes. You'll use the 6 Cs to improve your writing style, including appropriate tone and voice... ... View More

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Communicating for Clarity (GCCE100)

Virtual | Start Date: 2019-10-25

$476.00 $595.00

Delivery Method(s): Instructor Led

This one-day course combines concepts developed through research with a prime model and key tools that give individuals the skills they need to communicate more clearly. The solution is not more communication, but clearer communication. ... View More

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Understanding Core Tools (APQP, DFMEA, PFMEA, Control Plans, PPAP, SPC and MSA)

Mississauga | Start Date: 2019-10-28

$1,920.00 $2,400.00

Delivery Method(s): Instructor Led

This five-day seminar addresses in depth, how Process Flows, Process Failure Modes and Effects Analysis (PFMEA), Control Plans and shop floor documentation are linked and used to achieve process standardization and improvement. ... View More

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Understanding Core Tools - APQP & PPAP

Mississauga | Start Date: 2019-10-28

$400.00 $500.00

Delivery Method(s): Instructor Led

This one-day overview addresses all the elements of Advance Product Quality Planning (APQP) and defines it as a process in your organization. ... View More

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Active Leadership for IT Professionals (GALECIT100)

Virtual | Start Date: 2019-10-28

$1,679.00 $2,099.00

Delivery Method(s): Instructor Led

The Active Leadership for IT Professionals program provides the concepts, tools and practices to help overcome these challenges and to help IT leaders effectively coach, empower and lead individuals and teams to higher levels of performance. ... View More

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Conflict Management and Resolution Essentials

Virtual | Start Date: 2019-10-28

$720.00 $900.00

Delivery Method(s): Instructor Led

Through realistic work scenarios, this training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation. ... View More

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Communication Skills Workshop

Vancouver | Start Date: 2019-10-28

$476.00 $595.00

Delivery Method(s): Instructor Led

In this course, students will learn to improve each element of the information exchange process, focus on questioning for information and rapport-building, check perceptions and assumptions, and more ... View More

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