Pre-Requisites

There are no prerequisites for this course.

Lessons

Learn to install, configure, and maintain System and Session Manager.

In this course, you will identify the hardware needed to support System and Session Manager. Then, through a combination of lectures and hands-on labs, you will install and configure these products to support SIP users, SIP call routing, and networking of Avaya and third-party applications. Maintenance and troubleshooting tools are also discussed and used.

This course combines Avaya Aura Session Manager and System Manager R6.3 Implementation (4U00040) and Avaya Aura Session Manager and System Manager R6.3 Support (5U00050)into an eight-day boot camp.

Topics covered in this course are foundational System Manager administrative tasks that are common to all adopting products. This course does not focus on specific tasks relating to individual adopting products such as Communication Manager or Communication Server 1000.

What You'll Learn

• Purpose and function of System Manager and Session Manager
• System and Session Manager software architecture
• Install System Platform and the System Manager template
• Install Session Manager software
• Perform post-install and verification tasks
• Install and activate an authentication file
• SIP domains, locations, SIP entities, and entity links
• Session Manager instance
• Configure Session Manager for redundancy
• Configure Session Manager failover groups
• Install and configure a Branch Session Manager
• Session Manager troubleshooting tools
• System Manager users
• How user profiles are synchronized with external LDAP directories
• Use System Manager to discover other Avaya products in the telephony network
• Use System Manager to apply licenses to other Avaya products
• View alarms and logs to identify events that have occurred in the telephony network
• Use System Manager to import and export data
• Routing policies, dial patterns, regular expressions, and adaptations needed so Session Manager can route calls across the SIP network
• Register SIP phone users
• Use the trace Session Manager and call routing tools
• Session Manager host table
• Named and sequenced applications so that Avaya and third-party devices can be networked with Session Manager
• Perform the configuration needed so that Communication Manager can be administered via System Manager
• Set up call admission control parameters
• Monitor the connection between Session Manager and other SIP entities
• Troubleshoot common Session Manager issues

Who Needs to Attend

Individuals responsible for installing, configuring, and maintaining Avaya Aura Session Manager and System Manager

Follow-On Courses

There are no follow-ons for this course.

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

• Avaya Certified Support Specialist (ACSS) - Avaya Aura® Session Manager and System Manager

Course Outline
1. Session Manager Overview
2. Evolution of the IMS Network
3. Avaya Aura Network Architecture
4. Session Manager Maintenance and Troubleshooting Tools
5. System Manager Hardware Architecture Overview
6. System Platform Installation
7. System Manager Installation
8. Post-Installation Testing
9. Session Manager Pre-Installation
10. Base Operating System installation
11. Session Manager Network Settings
12. Session Manager Software Installation
13. Post-Implementation Testing
14. Serviceability Setup
15. System Manager Installation on VMware
16. Session Manager Installation on VMware
17. System and Session Manager New Features
18. Validating Initial Trust Management/Replication
19. Building the Avaya Aura SIP Network
20. Validation Tools
21. SIP Domain
22. Network Locations
23. Session Manager SIP Entity
24. Session Manager Instance
25. Post-Configuration Checks
26. System Manager Geographic Redundancy
27. Configuring GR Unaware Elements for System Manager
28. Session Manager Geo-Redundancy
29. Creating Core Redundancy
30. Business Continuity
31. Failover Groups
32. Survivable Remote Session Manager Installation
33. Survivable Remote Session Manager Activation
34. Upgrading System and Session Manager
35. System Manager User Administration: Users, Roles, and Groups
36. User Authentication
37. Product Administration
38. View Alarms
39. View Logs
40. System Manager as a Licensing Manager
41. Importing Data in Bulk
42. Exporting Data in Bulk
43. Backup and Restore
44. Session Manager Maintenance and Troubleshooting
45. SIP Registration
46. SIP Registry Routing
47. SIP Routing Overview
48. Review: SIP Domains, Network Locations, SIP Entities
49. Entity Links
50. Routing Policies
51. Dial Patterns and Regular Expressions
52. H323 and SIP Routing Scenarios
53. Session Manager Adaptations
54. Call Routing Test
55. Local Host Name Resolution
56. Configuring Communication Manager as a Managed Element
57. Configuring Communication Manager as an Application and an Application Sequence
58. Associating Communication Manager Stations with SIP Users
59. Personal Profile Manager
60. Implementing a Third Party Feature Server
61. Multiple Applications in a Sequence
62. Media Filtered Application Sequencing
63. Administering Third Party Features for non-SIP users
64. Call Admission Control and Shared Bandwidth Control
65. SM100 Connection Status
66. SM Dashboard
67. SIP Entity Monitoring 68. Shutdown and Reboot
69. Troubleshooting Common Issues

Labs
Lab 1: System Manager Installation (Lecture Only)
Lab 2: Post Installation Testing
Lab 3: Session Manager Network Settings
Lab 4: Session Manager Software Installation
Lab 5: Post Implementation Testing
Lab 6: Install and Activate the Session Manager Authentication File
Lab 7: Validation Tools
Lab 8: Validating iniTM and initDRS
Lab 9: Building the Aura SIP Network
Lab 10: Creating Core Redundancy
Lab 11: Failover Group Implementation
Lab 12: Survivable Remote Session Manager Installation
Lab 13: Survivable Remote Session Manager Activation

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.