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This foundation-level course is the starting point for Communication Server 1000 (CS 1000) training & is designed for anyone new to the CS 1000 platform or for those requiring refresher training. Through presentations & interactive practices...

  • Course Start Date: 2018-12-20
  • Time: 09:30:00 - 17:30:00
  • Duration: 2 days 09:30 AM - 05:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led
$1,516.00
REGULAR PRICE $1,895.00 Save $379.00
December 20th
2 discount seats left!
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Course Outline

Pre-Requisites

There are no prerequisites for this course.

Lessons

Learn the basics of CS1K systems.

This foundation-level course is the starting point for Communication Server 1000 (CS 1000) training and is designed for anyone new to the CS 1000 platform or for those requiring refresher training. Through presentations and interactive practices, you will learn the basics of system software and hardware architecture, the recommended programming hierarchy, commonly used features and services, technical documentation, and other resources to help you on the job.

What You'll Learn
  • Commonly used technical documentation to locate specific information about the systems and software you support
  • How to log into the system, load and navigate software overlays, exit software overlays, and log out of the system
  • Commonly used software overlays to perform system administration
  • Commonly used software overlays to perform system maintenance
  • Hardware and software architecture of Meridian 1 large systems
  • Hardware and software architecture of CS 1000E and CS 1000M systems
  • Commonly used features and services
Who Needs to Attend

Persons new to the CS 1000 platform or those requiring refresher training

Follow-On Courses
  • Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351)
  • Avaya Communication Server 1000 Dialing Plan Design and IP Peer Networking (0781)
  • Avaya Communication Server 1000E Release 7.x Implementation and Upgrade (6376)
  • Avaya Communication Server 1000 BARS/NARS (0956)
Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • Avaya Certified Implementation Specialist (ACIS) - Avaya Communication Server 1000 for Avaya Aura®
  • Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya Aura®
Course Outline
Day 1:
  • System Overview
  • Documentation
  • Communicating with the System
  • Administration Overlays
  • Maintenance Overlays
  • Day 2:
  • Communication Server 1000M Systems
  • Communication Server 1000E Systems
  • Features and Services
  • VoIP Overview
  • Cancellation Policy

    We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

    Training Location

    Online Classroom
    your office

    your city, your province
    your country   

    About Global Knowledge

    x

    Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

    Training Provider Rating

    This vendor has an overall average rating of 4.38 out of 5 based on 420 reviews.

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    Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
    x

    Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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    It was difficult to practice on my PC while trying to watch the presentation online.
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    David was excellent!! I am very for having this course!!
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    Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
    x

    Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

    Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
    x

    Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

    Facilitator was excellent

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