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Course rating of 5 Vendor rating of 4

This 4-day class is the most comprehensive SharePoint Business User course on the market covering Site Members & Site Owners. This training presents students with a ground-up understanding of how to use, operate & build sites in a SharePoint Server 2010

Course Outline
This 4-day class is the most comprehensive SharePoint Business User course on the market covering Site Members and Site Owners. This training presents students with a ground-up understanding of how to use, operate and build sites in a Microsoft SharePoint Server 2010 environment.

This course is not eligible for Software Assurance Vouchers


This course is intended for business users both new to SharePoint as well as those new to SharePoint 2010. Students should have an understanding of the Windows Operating systems, Internet Explorer, and the Microsoft Office suite of products.

Module 1 €" Introduction to SharePoint and Overview of New Elements
SharePoint 2010 brings forward many of the tools that we know and love from SharePoint 2007, along with many new attributes. This module discusses new elements to help users migrating to SharePoint 2010 quickly get up to speed with new terminology, and make the best use of the newest tools including:
€¢Introduction to SharePoint 2010
€¢Overview of SharePoint 2010 Components
€¢Introduction to Types of SharePoint 2010 Sites
€¢SharePoint 2010 Hierarchy
€¢Ribbons versus Menus (the new user interface)

Module 2 €" Find Content
SharePoint 2010 provides the ability to store vast amounts of content in a variety of locations. This module covers a set of tools which help users efficiently locate the information they need.
€¢Search Index
€¢Advanced Search
€¢People Search

Module 3 €" List Basics
Lists serve as the structure for calendars, discussion boards, contacts, and tasks in SharePoint 2010. This module explains the concept of lists, and then reviews popular out-of-the-box options. The operative differences of each option are highlighted through Instructor-led demonstrations. Students learn effective ways to use and contribute to lists. Demonstrations of filters and views highlight usability and efficiency. The following topics are also covered:
€¢Overview of Default Lists and List Templates
€¢Add, Modify, and Delete Content in SharePoint 2010 Lists
€¢Sort and Filter Content
€¢Other Options in a List
€¢Use Default and Custom Views
€¢Connect a List to Microsoft Outlook

Module 4 €" Library Basics
A document library is a location on a site where you can create, collect, update, and share files with other people. This module explains the benefits of using a library and teaches the student how best to work with documents in a library. The following topics are covered:
€¢Introduction to Document Libraries
€¢Upload, Create and Delete Documents
€¢Folders and Document Sets
€¢Documents in a Library
€¢Document Properties
€¢Document Management Options
€¢Document Workflows

Module 5 €" Permissions and Security
Security is an important element of any site collection. This module includes Instructor-led demonstrations of default groups. Thorough coverage of the use, creation, and application of custom permission levels provide students with comprehensive knowledge about the creation and management of sites. This module also focuses on security management best practices. The following lessons are covered:
€¢Introduction to Security in SharePoint 2010
€¢Permissions, Permission Levels and SharePoint 2010 Groups
€¢Manage User Access to SharePoint 2010 Site
€¢Manage SharePoint 2010 Groups and Users
€¢Breaking Permissions Inheritance
€¢SharePoint 2010 Security Best Practices

Module 6 €" Site Creation and Deletion
Fundamentally, site collections are composed of sites and different types of pages. In this module students create each of these components to develop an enhanced understanding of each item€(TM)s function and appropriate use. The following lessons are covered:
€¢Introduction to Site Topology
€¢When and Where to Create a Site
€¢How to Create a New Site Using Different Site Templates
€¢Delete a Site

Module 7 €" Collaborative Sites
In this module students learn how to use and create workspaces. Explanation and differentiation of wikis and blogs help students understand the format and function of each type of workspace. Instructor-led demonstrations provide additional information on how to use these communication tools effectively. The following topics are also covered:
€¢Introduction to Collaborative Site Templates
€¢Document Workspaces
€¢Meeting Workspaces
€¢Blog Sites
€¢Group Work Sites

Module 8 €" Create and Manage Lists and Libraries
Maintenance and creation of lists and libraries are one of the site owner€(TM)s primary responsibilities. Well-constructed lists and libraries save users time and frustration, which translates to an effective gain for organizations. This module covers elements such as views, columns, and managed metadata, which are fundamental to this construction. Versioning and other library settings that can serve to enhance a list or library are also covered in this module. The following lessons are covered:
€¢Create lists & libraries
€¢Manage List & Library Settings
€¢Send Email to a List or Library
€¢Create and Manage Columns
€¢Site Columns
€¢Create and Manage Views
€¢Managed Metadata
€¢Configure Additional List and Library Settings

Module 9 €" Microsoft Office Integration Overview
To take full advantage of many features that SharePoint 2010 has to offer, we need to understand SharePoint's relationship with other Microsoft Office 2010 applications. This module provides an essential overview of the Microsoft products that are used most commonly in conjunction with SharePoint 2010. At an overview level, this module also discusses the advantages of each program when combined with SharePoint 2010 including:
€¢SharePoint Workspace 2010
€¢InfoPath 2010
€¢SharePoint Designer 2010
€¢Excel 2010
€¢Access 2010
€¢Outlook 2010
€¢PowerPoint 2010

Module 10 €" Create and Manage Workflows
Workflows are a powerful efficiency tool that can be used to organize and track process driven tasks. In this module, application and customization of these workflows is demonstrated using real-world examples. This module also investigates how Visio and SharePoint Designer 2010 can be used to enhance the experience. Students have the opportunity to build workflows and track workflow tasks. The following lessons are covered:
€¢Introduction to Workflows
€¢Workflow Scenarios
€¢Create Workflows
€¢Configure Workflow Settings
€¢Deploy Workflows
€¢Extend Workflows with SharePoint Designer 2010
€¢Create Workflows from Visio 2010

Module 11 €" Site Customization
Fundamentally, site collections are composed of sites, basic pages, and Web Part pages. In this module students create each of these components to develop an enhanced understanding of each item€(TM)s function and appropriate use. The following lessons are covered:
€¢Add Pages to SharePoint 2010 Sites
€¢Add and Modify Web Parts
€¢Look and Feel Settings
€¢Modify Navigational Components
€¢Create Site Templates

Module 12 €" Create and Manage Content Types
Configuration of content types allows site collection administrators and site owners to group attributes such as metadata, workflows, and document templates into functional components. These content types can be managed in a dedicated site collection so they can be shared across the entire SharePoint 2010 farm. This functionality allows for an enhanced user experience and reduced administrative overhead. The following lessons are also covered:
€¢Introduction to Content Types
€¢Create and Manage Site Content Types
€¢Content Type Settings
€¢Document Sets
€¢The Content Type Hub
€¢Deploy Content Types

Module 13 €" Advanced Features
€¢Document IDs
€¢Document Sets
€¢Content Organizer

Module 14 €" Site Administration
This module provides insights into the site tools available through Site Administration. User alerts, features, regional setting options, and usage reporting are among the topics covered in this module. Coverage of these tools includes an emphasis on function and the appropriate use. The following lessons are covered:
€¢Introduction to Site Administration and Settings
€¢Manage Regional Settings
€¢Manage Site Libraries and Lists
€¢Manage User Alerts
€¢Manage RSS Usage
€¢Search and Offline Availability
€¢Manage Sites and Workspaces
€¢Workflow Settings
€¢Related Links Scope Settings
€¢Term Store Management
€¢Manage Site Features
€¢Save Site as Template
€¢Reset to Site Definition
€¢Delete a Site
€¢Site Web Analytics Reports

Module 15 €" Business Networking in SharePoint 2010
This module takes the student through the business networking attributes that are improved greatly in SharePoint 2010, including My Sites, Tags, Notes, and Ratings. By the end of the module, students will understand how to use these functions and see the benefits they will bring to their organization. The following lessons are covered:
€¢Manage My Site
€¢My Newsfeed
€¢Tags, Notes and Ratings
€¢Find People
€¢View My Sites 

Prerequisites & Certificates

This course is intended for business users both new to SharePoint as well as those new to SharePoint 2010. Students should have an understanding of the Windows Operating systems, Internet Explorer, and the Microsoft Office suite of products.

Certificates offered

Certificate of completion

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
CTE Solutions
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We have not received any reviews specific to this course as yet, however here are some reviews of the training vendor.

I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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