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This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprice network, including configuring a switch and a router and connecting to a WAN and implementing network security.

Course Outline

This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprice network, including configuring a switch and a router and connecting to a WAN and implementing network security.  A student should be able to complete configuration and implementation of a small branch office network under supervision.  This course is intended for network technicians, network administrators, and technical support personnel.

Network technicians, network administrators, and technical support personnel.
Skills taught
Upon completing this course, the learner will be able to:
  • Describe how networks function, identifying major components, function of network components and the Open System Interconnection (OSI) reference model
  • Use the host-to-host packet delivery process to describe issues related to increasing traffic on an Ethernet LAN and identify switched LAN technology solutions to Ethernet networking issues
  • Describe the reasons for extending the reach of a LAN and the methods that can be used with a focus on RF wireless access
  • Describe the reasons for connecting networks with routers and how routed networks transmit data through networks using TCP / IP
  • Describe the function of Wide Are Networks (WANs), the major devices of WANs and configure PPP encapsulation, static and dynamic routing, PAT and RIP routing
  • Use the command line interface to discover neighbors on the network and manage the router's startup and configuration
Course outline

Module 1:  Building a Simple Network

  • Lesson 1:  Exploring the Functions of Networking
  • Lesson 2:  Securing the Network
  • Lesson 3:  Understanding the Host-to-Host Communications Model
  • Lesson 4:  Understanding the TCP / IP Internet Layer
  • Lesson 5:  Understanding the TCP / IP Transport Layer
  • Lesson 6:  Exploring the Packet Delivery Process
  • Lesson 7:  Understanding Ethernet
  • Lesson 8:  Connecting to an Ethernet LAN
Module 2:  Ethernet LANs
  • Lesson 1:  Understanding the Challenges of Shared LANs
  • Lesson 2:  Solving Network Challenges with Switched LAN Technology
  • Lesson 3:  Exploring the Packet Delivery Process
  • Lesson 4:  Operating Cisco IOS Software
  • Lesson 5:  Starting a Switch
  • Lesson 6:  Understanding Switch Security
  • Lesson 7:  Maximizing the Benefits of Switching
  • Lesson 8:  Troubleshooting Switch Issues
Module 3:  Wireless LANs
  • Lesson 1:  Exploring Wireless Networking
  • Lesson 2:  Understanding WLAN Security
  • Lesson 3:  Implementing a WLAN
Module 4:
  • Lesson1:  Exploring the Functions of Routing
  • Lesson 2:  Understanding Binary Basics
  • Lesson 3:  Constructing a Network Addressing Scheme
  • Lesson 4:  Starting a Cisco Router
  • Lesson 5:  Configuring a Cisco Router
  • Lesson 6:  Exploring the Packet Delivery Process
  • Lesson 7:  Understanding Cisco Router Security
  • Lesson 8:  Using Cisco SDM
  • Lesson 9:  Using a Cisco Router as a DHCP Server
  • Lesson 10:  Accessing Remote Devices
Module 5:  WAN Connections
  • Lesson 1:  Understanding WAN Technologies
  • Lesson 2:  Enabling the Internet Connection
  • Lesson 3:  Enabling Static Routing
  • Lesson 4:  Configuring Serial Encapsulation
  • Lesson 5:  Enabling RIP
Module 6:  Network Environment Management
  • Lesson 1:  Discovering Neighbours on the Network
  • Lesson 2:  Managing Cisco Router Startup and Configuration
  • Lesson 3:  Managing Cisco Devices
  • Using Windows Applications as Network Tools
  • Observing the TCP Three-Way Handshake
  • Observing Extended PC Network Information
  • Connecting to Remote Lab Equipment
  • Performing Switch Startup and Initial Configuration
  • Enhancing the Security of Initial Switch Configuration
  • Operating and Configuring a Cisco IOS Device
  • Converting Decimal to Binary and Binary to Decimal
  • Classifying Network Addressing
  • Computing Usable Subnetworks and Hosts
  • Calculating Subnet Masks
  • Performing Initial Router Startup
  • Performing Initial Router Configuration
  • Enhancing the Security of the Initial Router Configuration
  • Using Cisco SDM to Configure DHCP Server Function
  • Managing Remote Access Sessions
  • Connecting to the Internet
  • Connecting to the Main Office
  • Enabling Dynamic Routing to the Main Office
  • Using Cisco Discovery Protocol
  • Managing Router Startup Options
  • Managing Cisco Devices
  • Confirming the Reconfigurations of the Branch Network

Prerequisites & Certificates

Basic computer literacy

Certificates offered

Certificate of Completion

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
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Here are some reviews of the training vendor.
I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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