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The purpose of this two-day workshop is to teach database administrators working in enterprise environments how to determine and troubleshoot performance issues using Microsoft SQL Server 2005.

Course Outline
About this Course
Elements of this syllabus are subject to change.
The purpose of this two-day workshop is to teach database administrators working in enterprise environments how to determine and troubleshoot performance issues using Microsoft SQL Server 2005. The primary focus of this workshop is to teach the overall process of troubleshooting. It includes establishing monitoring standards and baselines, determining performance thresholds, and focusing the investigation on specific issues.

Audience Profile
This course is intended for current professional database administrators who have three or more years of on-the-job experience administering SQL Server database solutions in an enterprise environment.

Course Outline Module 1: Unit 1: Building a Monitoring Solution for SQL Server Performance Issues
This unit provides an opportunity for the student to build a monitoring solution that will help to identify SQL Server performance issues. Students will design a baseline performance monitoring solution.
Narrowing Down a Performance Issue to an Environment Area
Guidelines for Monitoring Database Servers and Instances by Using Profiler and Sysmon
Guidelines for Auditing and Comparing Test Results
Lab : Building a Monitoring Solution for SQL Server Performance Issues
Determining Which Indicators to Monitor
Implementing a Monitoring Solution
Auditing Monitoring Results to Identify Problem Areas
After completing this unit, students will be able to:
Explain the methodology of narrowing down a performance issue to a particular database environment area.
Apply the guidelines for monitoring database servers and instances by using Profiler and Sysmon.
Apply the guidelines for auditing and comparing test results.
Determine which indicators to monitor.
Implement a monitoring solution.
Audit monitoring results to identify problem areas.

Module 2: Unit 2: Troubleshooting Database and Database Server Performance Issues
This unit provides an opportunity for students to troubleshoot SQL Server performance issues. Students analyze the sample monitoring output to determine the issue. This unit includes information on a new feature in SQL Server 2005 which allows students to automatically sync a Sysmon log and Profiler trace. It also allows students to load and perform analysis against a Profiler trace using SQL Server queries. Finally, it allows students to run SQLdiag.exe as an additional troubleshooting tool.
Narrowing Down a Performance Issue to a Database Object
How Profiler Can Help Narrow a Search to a Specific Issue
How the SQLdiag Tool Can Be Used to Analyze Outputs
Lab : Troubleshooting Database and Database Server Performance Issues
Analyzing Sysmon and Profiler Traces
Analyzing a Profiler Trace by Using SQL Server Queries
Determining Database Server Issues by Using SQLdiag.exe
After completing this unit, students will be able to:
Explain the methodology of narrowing down a performance issue to a particular database environment object.
Explain the use of SQLdiag tool to analyze outputs.
Explain the use of Profiler to narrow a troubleshooting search to a specific issue.
Analyze Sysmon and Profiler traces.
Analyze Profiler traces using SQL Server queries.
Determine performance issues by using SQLdiag.exe.

Module 3: Unit 3: Optimizing the Query Performance Environment
This unit gives students an opportunity to determine the database-level reasons for poor query performance, like bad indexes and outdated index column statistics. Students are provided with samples from a Profiler trace or a listing of poorly performing queries and directed to investigate possible reasons.
The Methodology of Optimizing a Query Environment
The Query Performance Troubleshooting Process
Lab : Optimizing the Query Performance Environment
Reviewing an Execution Plan for Clues to Poor Performance
Performing Index Analysis by Using the Database Tuning Advisor (DTA)
After completing this unit, students will be able to:
Explain the methodology of optimizing the query environment.
Describe the query performance troubleshooting process.
Explain how Database Tuning Advisor can be used to troubleshoot the query environment.
Review an execution plan for clues to poor performance.
Perform index analysis by using DTA.

Module 4: Unit 4: Troubleshooting SQL Server Connectivity Issues
This unit explains the troubleshooting of common SQL Server problems. Examples include DNS issues, network authentication issues, and SQL Server 2005 endpoint issues.
The Methodology of Troubleshooting SQL Server Connectivity Issues.
Areas to Troubleshoot for Common Connectivity Issues.
What Are SQL Server 2005 Endpoints?
Lab : Troubleshooting SQL Server Connectivity Issues
Troubleshooting Server-Not-Found Issues.
Troubleshooting an Authentication Error Message.
Troubleshooting Endpoint Issues.
After completing this unit, students will be able to:
Explain the methodology of troubleshooting connectivity issues.
Describe the areas to audit for common connectivity issues.
Explain the SQL Server 2005 endpoints.
Troubleshoot Server-Not-Found issues.
Troubleshoot an authentication error message.
Troubleshoot endpoint issues.

Module 5: Unit 5: Troubleshooting SQL Server Data Issues
This unit lets students troubleshoot issues at a data level. One exercise will be used to identify and recover a torn page. The second exercise is a business unit report which contains invalid data. The goal is for the Database Administrator to track down the reasons for the invalid data.
The Methodology of Troubleshooting SQL Server Data Issues
The Process of Troubleshooting Data Integrity Issues
How Torn Pages Can be Resolved Using a Single-Page Restore
Lab : Troubleshooting SQL Server Data Issues
Troubleshooting and Repairing Torn Pages
Troubleshooting a Data Issue
After completing this unit, students will be able to:
Explain the methodology of troubleshooting data issues.
Explain the process of troubleshooting data integrity issues.
Explain how torn pages can be resolved using a single-page restore.
Troubleshoot and repair torn pages.
Troubleshoot data integrity issues.

Module 6: Unit 6: Troubleshooting SQL Server Data Concurrency Issues
This module lets the students identify the offending objects that cause concurrency issues. The first exercise shows students how to determine stored procedures involved in a deadlocked situation. The second exercise shows students how to determine the source of a blocking issue. The third exercise shows students how to evaluate wait types and latches.
The Methodology of Troubleshooting Concurrency Issues
What Are SQL Server Latches?
Activity: Choosing a Blocking Monitoring Solution
Lab : Troubleshooting SQL Server Data Concurrency Issues
Identifying the Objects Involved in a Deadlock
Identifying the Objects Involved in a Blocking Issue
Determining Concurrency Issues by Using Latch Wait Types
After completing this unit, students will be able to:
Explain the methodology of troubleshooting concurrency issues.
Explain what latches are and how they can be useful in troubleshooting long wait times.
Choose a blocking monitoring solution.
Identify the objects involved in a deadlock issue.
Identify the objects involved in a blocking issue.
Determine concurrency issues by using latch wait types.

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Prerequisites & Certificates

Before attending this course, students must have: Working knowledge of SQL Server 2005 architecture including indexing, SQL execution plans, and SQL Server basic configuration. Basic monitoring and troubleshooting skills. For example, students should have used Sysmon and Perfmon on the job. Working knowledge of the operating system and platform. Students should understand how the operating system integrates with the database, what the platform or operating system can do, and the interaction between the operating system and the database. Basic understanding of server architecture such as CPU and memory utilization and disk input/output (I/O). Basic knowledge of application architecture. Students should know how applications can be designed in three layers, what applications can do, the interaction between applications and the database, and the interaction between the database and the platform or operating system. Understanding of Transact-SQL syntax and programming logic. Basic knowledge of Microsoft Windows networking. Students should understand how Domain Name Service (DNS) operates and how servers communicate between domains. Familiarity with SQL Server 2005 features, tools, and technologies. Microsoft Certified Technology Specialist: Microsoft SQL Server 2005 credential or equivalent experience. In addition, it is recommended, but not required, that students have completed: Course 2778, Writing Queries Using Microsoft SQL Server 2005 Transact-SQL. Course 2779, Implementing a Microsoft SQL Server 2005 Database. Course 2780, Maintaining a Microsoft SQL Server 2005 Database

Certificates offered

Certificate of Completion

Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course, will be subject to a 15% administration fee, and course ware fees where applicable. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.

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A quick note to say thanks very much for the information I garnered at the course. The training was very informative and practical; the handout material contains a lot of information that will be helpful in future.
Reviewed by 2014
I found the course to be useful and easy to follow. Would use their service again.
Reviewed by 2014
I really enjoyed this training session, I found it incredible helpful for our needs of customizing our CRM. The instructor was good
Reviewed by 2013
By choice, and as I didn't want to disturb the man next to me, I didn't ask to many questions of the instructor. I realize that taking the same course at the same time would have been ideal, but I understand why we were put in the same space. I had a few computer glitches which shuffled the course material around a bit which I eventually found a work around for. A lot of material for one day and I did find myself paying attention to the clock to make sure I finished at a reasonable time.
Reviewed by 2012
very well organized and flexible. Helped me with my specific needs. Steve was very helpful.
Reviewed by 2012
I thought that the course content was excellent, it covered a wide variety of new features in 2010 at a sufficeint level of detail. The video instructor was also very diliegent about highlighting the various ribbon features and showing alternate methods of completing a task. This teaching method may not be for everyone, but I enjoyed the ability to learn at my own pace, without being slowed down by questions that were not relevant to me. It would be nice to have better control over the video streaming in order to skip over/ahead on topics that are familiar to the user.
Reviewed by 2012
the instructor was very knowledgeable, and most importantly patient.
Reviewed by 2012
Found that the advance training was where my level was at already on most items (wishing there was a super advanced training). Found the ‘instructor’ not to be conversant on the program I was being trained on (probably the same level as I was) which was frustrating. He did ask other personnel which did have more knowledge but did not give me a clear answer (said it was part of the limits of the program and what I was looking for was very customized, duh this is why I took the advanced) He was willing to go over the ideas of tables and relationships with me which was not covered in the course, which I was thankful for. The course did delivered though what it had said it would and it was good to get reinforcement on what I had learned on my own, that I was on the right track.
Reviewed by 2012
The course was really useful for me.
Reviewed by 2012
over all it is a good experience and I learnt something out of it.
Reviewed by 2012
Course content was not as comprehensive as I'd hoped. Would have liked more indepth lessons about macros.
Reviewed by 2012
It would be great to separate two different session for the topic. It was usufull and meantime it was too much information.
Reviewed by 2012
Hi, There was one problem with the flow. I'm not completely sure as to how best to describe it but basically, it didn't flow from one module to the next. Specifically, if I was in a particular module (say the introduction or first sub-module) and it completed, I was not automatically taken to the next sub-module within the overall module (a module being a section of the course). Feel free to give me a call to discuss at 416-686-3141.
Reviewed by 2012
The first hour of the course was difficult due to the noisy environment. There were 3 separate software platforms being mentored by 2 instructors simultaneously. As each required unique start up instructions, it was very difficult to concentrate on the video teaching for my session in spite of the headphones as there was a significant amount of background noise. I suggest that future sessions that are mentored rather than led be done as dedicated sessions (i.e. only 1 software platform being taught at a time) to minimize the impact of this situation. Additionally, the 2 instructors had side conversations that had nothing to do with teaching the sessions and needed to be asked not to do this as I found it was hindering my ability to listen to the video lesson. Unwilling to crank the volume on the headset, I could hear them clearly over the top of the lesson I was listening to.
Reviewed by 2012
Everyone was extremely laid back, kind and courteous. I felt very comfortable and no matter who you were in contact with, all employees were approachable.
Reviewed by 2012
While the instructor had a basic understanding of Project 2010, he did not have "advanced" knowledge which was the level of the course. He had not really used the software in "real life" so didn't have any context. Whenever I had questions, he looked for answers from microsoft.com (I could have done the same). I was hoping the instructor would provided added knowledge to what I was learning from the videos.
Reviewed by 2012
Fantastic and very relevant. The instructor was very pleasant and helpful.
Reviewed by 2012
Too many mistakes made in the videos, this made it confusing about what to follow and what to avoid. Seminar presenter got off-topic too much which made me pressed for time.
Reviewed by 2011
There really is not enough time in one day to do all the exersizes in the training manual, watch all the videos, take the quizzes, and discuss specifc issues with the instructor. I would suggest improving the video intruction to actual take you through some of the exersizes rather than leaving you to do it on your own, because you really only learn by doing.
Reviewed by 2011
Thought the directions in the book exercises exercises could be written a little clearer.
Reviewed by 2011
My second course with TekSource and it's always an enjoyable experience. It's a nice clean office environment close to the subway. And the staff is excellent and helpful.
Reviewed by 2011
Not instructor led hence one star rating
Reviewed by 2011
The only somewhat critical comment I have is that it can be difficult to concentrate when the mentor is explaining to another student. In a small classroom setting, I guess that is just a reality of mentor-assisted training.
Reviewed by 2011
Steve Meggenson understand French. He helped me a lot with my documents from work. Now I know how to use Access for my work. I should take this course 5 years ago! But, it's not too late! I want to take the monitored or coach course with Steve again because he can read and understand french!
Reviewed by 2011
I wish that there had been more examples and more exercises for pivot tables and vlook up. They are very valuable tools.
Reviewed by 2011
Very positive experience.
Reviewed by 2011

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