Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
- Course Outline
This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature.
Unit 1 : Customizing Outlook
Topic A: 0 The Outlook environmentA-1: Creating a custom toolbar
Topic B: 0 Groups and shortcutsB-1: Creating a group
Unit 2 : Messages
Topic A: 0 Searching and filtering messagesA-1: Using the Find feature
Topic B: 0 Customizing messagesB-1: Using message formats
Unit 3 : The Inbox
Topic A: 0 Organizing the Inbox folderA-1: Sorting messages
Topic B: 0 Setting rulesB-1: Using the Rules Wizard
Topic C: Managing your mailboxC-5: Using Mailbox Cleanup
Topic D: 0 Alternate e-mail methodsD-1: Creating unique e-mail signatures for multiple accounts
Unit 4 : Folders
Topic A: 0 The Notes folderA-1: Creating and modifying notes
Topic B: 0 The Journal folderB-1: Creating an automatic Journal entry
Topic C: 0 The Calendar folderC-1: Booking resources for a meeting
Topic D: 0 The Contacts folderD-1: Forwarding contact information
Topic E: 0 Business Contact ManagerE-1: Discussing Business Contact Manager
Unit 5 : Templates and forms
Topic A: 0 Working with templatesA-1: Creating a template using stationery
Topic B: 0 FormsB-1: Opening a form in design mode
Unit 6 : Integration
Topic A: 0 Outlook componentsA-1: Creating a task for a contact
Topic B: 0 Importing and exporting dataB-1: Importing Excel data into the Contacts folder
Unit 7 : Public, shared, and offline folders
Topic A: 0 Public foldersA-1: Creating a public folder
Topic B: 0 Sharing your Outlook foldersB-1: Granting permission to view your Inbox
Topic C: 0 Offline foldersC-1: Switching between offline and online states
Unit 8 : Newsgroups and e-mail security
Topic A: 0 NewsgroupsA-1: Connecting to a news server
Topic B: 0 SecurityB-1: Exploring e-mail security options
Appendix A : MOS exam objectives map
Topic A: 0 Comprehensive exam objectives
- Prerequisites & Certificates
Outlook 2003: Basic
MANUALS / CERTIFICATES
All program fees include a manual on CD complete with self study lessons. Course manuals can be purchased for an additional fee and are dependent on subject and level. The manual fee is a passed through cost to our clients.
Upon completion of the each program each participant will receive a certificate of completion.
Parking is available for our students at the rear of the building.Please, donít park in the reserved parking spaces around the building, your car will be tagged and/or towed away.
BREAKS AND LUNCH
Our courses run between 9:00AM Ė 4:00PM. There are two 15 minutes coffee breaks: one at 10:30AM and the other are at 2:30PM. The lunch break is between 12:00AM and 1:00PM.
Coffee and suitable drinks are provided by us during the course. There are numerous restaurants and take-out places in the area, or you may prefer to bring your own lunch and enjoy it on site. Microwave and fridge available.
- Cancellation Policy
Commitment of resources and industry standards require that we be notified of any cancellation. As such, you may reschedule any training course up to five (5) working days before the actual training date. Simply call us, and we send you a new registration confirmation without extra charge. If training is rescheduled less than five (5) working days before the training date, a rescheduling fee of 50% of the course fee will be invoiced.
The latest time we accept rescheduling is until noon on the working day before
the training date. "No-shows" without prior notification are charged as if you had attended the course. There are no refunds. We reserve the right to cancel any course and reschedule if attendance is not sufficient to run the course. In this case you will be notified, usually five (5) working days or more prior to the
training day and the training is rescheduled.
- Map & Reviews
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