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This course offers the opportunity to engage in a complete examination of the Project Management Office, its role &purpose, the different models used &how an organization would approach establishing a PMO.

  • Course Start Date: 2021-11-02
  • Time: 08:30:00 - 16:30:00
  • Duration: 3 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
REGULAR PRICE $2,095.00 Save $209.50
November 2nd
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Course Outline


- Project Management Fundamentals (PM01) - IT Project Management (PM11) - Applied Project Management (PM08)


This course offers the opportunity to engage in a complete examination of the Project Management Office - its role and purpose, the different models used, and how an organization would approach establishing a PMO. Learn proven methods of establishing, managing, and achieving project excellence with a PMO.

Build a detailed business case for the PMO that is synchronized with the strategy and vision of the organization. Include the recommended model, implementation plans, and costs. Identify the internal obstacles to implementation and create ways to overcome them. Learn how to gain stakeholder commitment. As you progress through the course, you'll delve into the details of establishing and managing an effective PMO. You'll examine governing boards and how to measure success for both the PMO and the projects that are launched from it.

Determine a set of detailed best practices that support multiple activities and approaches, including documentation, templates, and tools. Take a strategic view of the project portfolio and develop methods for  PMO that allows you to understand and implement ways to complete more projects in shorter timelines with a higher return on investment and better stakeholder value.

Students pursuing professional development units must attend at least 90% of class time, participate in class exercises and section-knowledge cheks, and score at least 70% on an end of-class, multiple-choice assessment.

What You'll Learn
  • Create an environment in which a PMO will thrive
  • Identify the strategic plan
  • Plan the appropriate portfolio
  • Determine the PMO model
  • Relate the PMO to project management
  • Gain PMO sponsorship
  • Implement the PMO
  • Find the right PMO team
  • Create the PMO services
  • Determine PMO roles and responsibilities
  • Enable organizational change and acceptance of the PMO
  • Ensure PMO success
Hands-On Exercises
  • Identify the business problem of a company
  • Perform a cultural assessment of a company
  • Perform a stakeholder analysis
  • Create a business case for the PMO
  • Analyze projects effectively
  • Analyze maturity of project management processes
  • Plan a PMO
  • Choose a PMO governing board
  • Establish data measures and data quality for projects
  • Create standards for a project plan
  • Document project selection criteria for the portfolio
Who Needs to Attend

PMO leaders and directors, project management center of excellence leaders and directors, senior project managers, CIOs, and vice presidents.

Course Outline

1. Setting the Stage for an Effective PMO
  • What will executives embrace?
  • Why PMO implementations fail
  • What should a PMO do?
  • Moving from the cost model to the throughput model
2. Strategic Planning for the Right Project Mix
  • Sub-systems that must be addressed
  • The right marketing projects
3. Determining the PMO Model for Your Organization
  • Reviewing available models
  • Determining the model that fits
4. Relating the PMO to the New Form of Project Management
  • Program management
  • Resource management
  • Cost management
  • Training and mentoring
  • Methods, processes, and metrics
5. Selling the Concept
  • Making the case for a PMO - selling the idea
  • Steps for creation
  • The right people
  • How to plan for the first year
6. Implementing the PMO
  • The proposal in detail
  • The governance board and prioritization management
  • Linking project progress to strategic objectives
  • How to sell the plan
7. Components of a PMO
  • Selecting the personnel
  • Setting up a workspace
  • Setting up a library
  • Establishing a project portfolio reporting mechanism
8. Determining What Services to Offer
  • Standardization
  • Training/mentoring
  • Resource management
  • The service matrix
9. Roles and Responsibilities
  • Who should be there?
  • What should they be doing?
  • What value do they bring?
10. Toward Sustainability
  • Overview - Sustaining PMO value
  • Delivery management and acceleration
  • Reducing negative human behavior
  • Managing in a multi-project environment
  • What does it take to become mature?

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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