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This program is offered over a 2-day period & includes approximately 14 hours of student-instructor interaction; a 1-hour 40 multiple choice certification exam on the afternoon of the third day. The course is taught by experienced instructors...

Course Outline
The COBIT Foundation Certificate program is intended to enable the course participants to apply the COBIT Governance Framework guidelines to their IT Service Management programs.

This program is offered over a 2-day period and includes approximately 14 hours of student-instructor interaction; a 1-hour 40 multiple choice certification exam on the morning of the third day from 10am-11am. 

The course is taught by experienced instructors who bring real ITSM life experiences into the classroom, the delivery approach combines theoretical and hands-on knowledge transfer, including exercises.

Audience The target group for this program is:
    * Individuals who require an understanding of COBIT Governance framework, associated processes and how it may be used to enhance the quality of IT service management within an organization. 
    * IT professionals that are working within an organization that has adopted and adapted ITSM as its standard to managing IT Services 
    * This may include but is not limited to, IT professionals, business managers and business process owners.

Content and Objectives
Through a series of lectures designed at achieving a clear understanding of the COBIT Governance and through various exercises, assignments and discussions, participants will gain the necessary knowledge enabling them to discover and better understand:
    * How IT management issues are affecting organizations
    * The need for a control framework driven by the need for IT Governance
    * How COBIT meets the requirement for an IT Governance Framework
    * How COBIT is used with other standards and best practices
    * The functions that COBIT provides and the benefits of using COBIT
    * The COBIT Framework and all the components of COBIT (Control Objectives, Control Practices, Management Guidelines, Assurance Guidelines)
    * How to apply COBIT in a practical situation
    * How the use of COBIT is supported by the ITGI (IT Governance Institute)

The Course Content addresses the following:
    * Need for an IT control framework and how this is addressed by COBIT
    * The elements of the COBIT Framework with practical examples
    * IT governance issues and how COBIT addresses the need for sound IT governance practices
    * The components of the COBIT Framework
    * How to apply COBIT in practice

1. Introduction to COBIT
    * Positioning of COBIT from control objectives to IT governance
    * Governance concepts and IT issues and how COBIT is useful in these matters

2. The need for control and a control framework
    * What is the business risk?
    * Achieving business objectives
    * Defining what is control
    * How to control and manage IT processes
    * The benefits of using COBIT to support control and governance of IT

3. Introduction to COBIT Terminology
    * COBIT as an IT Framework
    * The Information Criteria
    * Information Resources
    * The Domains
    * The IT Processes
    * The Control Objectives
    * The Management Guidelines
    * The Audit Guidelines

4. Applying COBIT in practice

5. Introduction to Implementation Tools

Program Material
The program includes the following program material:
    * Instructor presentation
    * COBIT 4.1 material
    * Quiz questions
    * Acronyms and glossary
Prerequisites & Certificates

There are no formal prerequisites for this program. However, it is recommended that course participants possess: * General knowledge of ITSM best practices. Can be fulfilled by attending course ITIL Foundation Certification Version 3 (includes exam) * 2 to 4 years professional experience working in IT Service Management environment

Certificates offered

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
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Here are some reviews of the training vendor.
I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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