Course Outline


A working knowledge of and familiarity with Windows.


Learn how to use Microsoft Word.

After taking this course, you will be able to create, format and edit basic documents, and do basic functions like printing and spell checking.
Instruction will be personalized by version. Students have the option to progress through the course using Microsoft Word 2010- Level 1, Microsoft Word 2013- Level 1, or Microsoft Word 2016- Level 1.

What You'll Learn

Upon completion of the course, participants will be able to accomplish the following:
• WORD Basics
• Explore the User Interfact
• Format Text and Paragraphs
• Editing
• Printing and Viewing your Document
• Customize

Who Needs to Attend

This course is intended for participants who are interested in learning about Microsoft Word.

• Create, Open and Save Documents
• What is Word?
• Create a New Blank Document
• Create a Document From a Template
• Open Word Files
• Get Help
• Save Documents
• Navigate a Word Document
• Add, Select and Delete Text

Explore the User Interface
• Office Button
• Backstage View
• Ribbon Overview
• Mini Toolbar
• Status Bar
• Shortcut Key Tips
• Contextual Tabs

Format Text and Paragraphs
• Use the Home Ribbon to Format Font and Paragraphs
• Format with the Mini-Toolbar
• Font and Paragraph dialog boxes
• Use the Quick Style Gallery
• Use Basic Bullets and Numbering
• Add Borders and Shading
• Set Tabs and Use the Ruler


• Using Cut, Copy, Paste
• Use the Office Clipboard
• Undo/Redo
• Find, Replace and Go To
• Use the Format Painter
• Check Spelling and Grammar

Printing and Viewing Your Document
• Use the View Ribbon Commands
• Show/Hide Markings
• Use the Page Set-Up Group and Dialog Box
• Print Preview and Print Options
• Print Panel


• Customize the Quick Access Toolbar
• Show/Hide the Ribbon

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Mississauga
30 Eglinton Avenue West Suite 301

Mississauga, Ontario

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 429 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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