• Course
  • Vendor

Learn to use voice and video calling and recording as well as powerful collaborative features, such as screen and program sharing.

  • Course Start Date: 2019-10-11
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 day 09:00 AM - 04:00 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline

Lessons

Learn to use voice and video calling and recording as well as powerful collaborative features, such as screen and program sharing.

Microsoft Skype for Business is an instant messaging tool, but it is also much, much more.
This application facilitates voice and video calling and recording but also powerful collaborative features, such as screen and program sharing. Topics covered will be the basics, presence and location, contacts, alerts, instant messages, audio and video calls, Skype for Business meetings, presenting with Skype for Business, advanced settings, and using Skype for Business on the notification area.

What You'll Learn

In this course, you will learn to use:
• Presence and location
• Contacts
• Alerts
• Instant messages
• Audio and video calls
• Skype for Business meetings
• Presenting with Skype for Business
• Advanced settings
• Using Skype for Business on the notification area

Who Needs to Attend
This course is designed for people who want to learn to use Microsoft Skype for business.

Outline
The Basics
• Opening Skype for Business
• Signing In
• Signing Out
• Closing Skype for Business
Setting Your Presence and Location
• About Presence Statuses
• Setting Your Presence Status on Login
• Setting Your Presence While Logged In
• Adding a Personal Note
• Setting Your Location
Managing Contacts
• Adding Internal Contacts
• Adding External Contacts
• Creating Contact Groups
• Moving Contacts to Groups
• Adding Contacts to Your Favorites
• Deleting Contacts and Contact Groups
• Blocking Contacts
• Using the Status View
• Using the Relationships View
• Using the New View
Alerts and Alert Sounds
• About Alerts
• Disabling Alert Sounds
• Changing Alert Sounds
• Setting Status Change Alerts
• Configuring Do Not Disturb
Sending and Receiving Instant Messages (IM)
• Sending an IM to a Contact
• Responding to an Incoming IM
• Using Spellcheck
• Using Emoticons
• Changing the Font
• Viewing Conversation History
Audio & Video Calls
• Making an Audio Call
• Making a Video Call
• Recording a Video or Audio Call
• Changing Audio Device Settings
• Changing Video Device Settings
Skype Meetings
• Setting Up a Skype Meeting in Outlook
• Joining a Skype Meeting
• Setting Up an Impromptu Conference Call in Skype for Business
• Setting Up an Impromptu Group IM Conversation
• Taking Notes with OneNote
• Displaying a PowerPoint Presentation
• Displaying a Whiteboard
• Sharing Your Screen
• Sharing Programs
• Posting a Poll
• Posting a Q&A
• Sending Files to Participants
• Sharing Notes with OneNote
Advanced Settings
• Turning Off All Pictures
• Always Display the Skype for Business Window on Top
• Using the Skype for Business Recording Manager
• Preventing Skype for Business from Starting Automatically
Using Skype for Business in the Notification Area
• Viewing the Skype for Business Notification Area Icon
• Changing Your Status
• Signing In and Signing Out
• Opening Skype for Business from the Notification Area
• Closing Skype for Business from the Notification Area

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 426 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.

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