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Upon completion of the course, participants will be able to use mail, address book, contacts, calendar, tasks and notes in Outlook.

  • Course Start Date: 2020-08-10
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day(s)
  • Location: Ottawa
  • Delivery Method(s): Instructor Led
REGULAR PRICE $295.00 Save $59.00
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Course Outline


This Course is designed for participants who have little or no knowledge of Outlook.


Course Length: 6hrs (1 Day)
Microsoft Outlook 2013 is an updated information management software which includes features and capabilities to help you stay connected with people within your work and social environments.

Learning Objectives:

In this course, you will learn to navigate the new Outlook interface, send and receive e-mail, work with new contact features including social links, calendars, task lists, and notes. You will:
- Set Defaults to Improve Custom Viewing of Outlook Components
- Create and Send E-Mail Messages, Reply To and Forward E-Mail Messages
- Create and Use Folders to Organize E-Mail Messages
- Use Signature Blocks to Improve Efficiency
- Use Stationery to Create a Graphic Background
- Create Appointments and Meetings using the Calendar and the Scheduling Assistant
- Display the Calendar in Different Modes, Using Secondary Time zones and Adding Holidays and Events
- Create and Assign Tasks
- Create Contacts in the New “People” Component
- Create Notes
Target Student:
This course is designed for people who wish to become more proficient in the use of Outlook.

Course Outline:

Section 1: The Basics
Getting Started
About the Notification Icon and Windows 8 Notifications
Using the Folder Pane
Using Peeks

Section 2: Working with E-Mail Messages

Opening Messages
Replying to Messages
Forwarding Messages
Deleting Messages

Section 3: Creating Messages

Creating a New Message
Formatting Text
Attaching Files or Items
Changing the Theme
Checking Your Spelling
Sending the Message

Section 4: Working with the Calendar

Opening the Calendar
Creating a New Appointment
Creating a Meeting
Using the Daily Task List
Changing the Calendar View
Using the Weather Bar

Section 5: Working with Tasks

Opening the Tasks Folder
Creating Tasks
Changing the Task View
Updating Task Completion
Deleting Tasks

Section 6: Working with Notes

Opening the Notes Folder
Creating and Deleting Notes
Changing the Note View
Arranging Notes

Section 7: Working with People

Opening the People Folder
Creating a New Contact
Marking a Contact as a Favorite
Changing the Contact View
Creating a Contact Group

Section 8: Getting Organized

Creating Folders
Moving Items into Folders
Categorizing Items
Using Search
Using Filter
Handling Junk Mail

Cancellation Policy

Compuease Cancellation Policy

CompuEase works hard to schedule our training and other services around your convenience. With that in mind we have the following cancellation policy for all booked training.  Notice of cancellation must be received by CompuEase 10 working days prior to the confirmed date for a no financial penalty to be incurred.  Registrants who wish to reschedule their course may do so at least 10 working days before the commencement of their course providing the course fee is paid within 30 days following the originally scheduled date of the course.   

Training Location

CompuEase Training Classroom
130 Albert Street Suite 801

Ottawa, ON

About CompuEase Inc.


CompuEase has been providing first class software and professional skills training to the Ottawa and Quebec area since 1988 and is now recognized as one of the most esteemed Training Centres of its kind in the region. Working closely with both the public and private sector, we offer both onsite public training at our conveniently located downtown Ottawa training centre and private and one-on-one training online or onsite.

The benefits of training with CompuEase are:

  • Fast, quality customer service
  • Highly skilled, experienced and professional trainers
  • A public class schedule, with guaranteed-to-run classes that run often
  • Learn or Come Back Free policy on all public classes
  • 24/7 After Training Support for all software training
  • Both Software and Professional Skills training
  • Training in both official languages

We offer a variety of FREE tools. We invite you to subscribe to our YouTube Channel, register for one of our free webinars, and stay up-to-date on our regular Blog posts.   

For special WORKING FROM HOME TRAINING RESOURCES, please visit our Covid-19 Resource Page where we constantly update all the training and free tools we have to offer in order to help you thrive and be productive even during the Covid-19 Pandemic.

Training Provider Rating

This vendor has an overall average rating of 4.32 out of 5 based on 231 reviews.

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Geoff was a great instructor and very knowledgeable. Loved the 1 on 1 option which allowed me to complete 2 courses in 1 day.
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Lori was excellent!
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I think I underestimated my own knowledge of the program. This is not necessarily at the fault of the course or training provider.
I found the instructor very informative and she addressed all of my questions and concerns.
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Instructor and venue were excellent. Made a full day training course enjoyable.
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The building itself is pretty dingy, but the instructor made up for it!!
Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minu ... Read more

Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minutes due to course material not having been properly loaded on computers. These issues continued throughout class, ie some of my important menu tabs were in french, others in english. I had requested an English class. Another student had Excel 2007 instead of Excel 2010, when the rest of us and the instructor were working with 2010. I would have liked to continue to 4:00, but the instructor made it clear that her preference was to leave at 3:30, so no one said anything. The windows had to be opened because the room was too warm, but the people next to the windows were wearing their coats because they were too cold.

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