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Learn the fundamentals & best practices of project management methodology as applied to IT initiatives, practice & master the skills you need to deliver IT projects on time, within budget & to specification.

  • Course Start Date: 2019-04-01
  • Time: 08:30:00 - 16:30:00
  • Duration: 3 days 08:30 AM - 04:30 PM
  • Location: Toronto
  • Delivery Methods(s): Instructor Led

Course Outline

Pre-Requisites

None; Do not take this course if you have taken Project Management

Lessons

Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification.
Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Who Needs to Attend
  • IT Professionals
  • IT Project Managers
  • IT Managers
  • IT Project Team Members
  • Associate Project Managers
  • Project Managers
  • Project Coordinators
  • Project Analyst
  • Project Leaders
  • Senior Project Managers
  • Team Leaders
  • Product Managers
  • Program Managers
What You'll Learn
  • Examine the IT project life cycle
  • Understand project management methodologies
  • Build an IT project business case, schedule, and budget
  • Estimate IT project costs
  • Procure human and capital resources
  • Understand typical risks for IT projects
  • Identify, assess, and manage risk
  • Establish quality metrics
  • Monitor project progress
Hands-On Exercises
  • Create Business Case
  • Identify the Stakeholders
  • Establish Project Mini-Charter
  • Develop Work Breakdown Structure
  • Create Network Diagram and Critical Path
  • Estimate Schedule and Budget
  • Identifying Resource Requirements
  • Creating Resource Calendar
  • Establish Risk Management Plan and Matrix
  • Create Risk Response Strategies
  • Create Communication Plan
  • Inform Stakeholders through Status Reports
  • Using a Decision Tree to Select Vendors
  • Analyze Contract Types for Deliverables
  • Manage Change Control
  • Create Final Project Report
Course Outline

1. IT Project Failure and Success
  • Reasons for IT Project Failure
  • Reasons for IT Project Success
  • How to Plan for IT Project Success
  • IT Projects: What Makes Them Different?
2. Project Management Foundation
  • Project Management Institute's (PMI) framework
  • Project Management Basics
  • Project Management Life Cycle
  • Project Management Knowledge Areas
  • Triple Constraints of Project Management
  • Types of Project Organizations
3. Project Initiation
  • Project Selection and Prioritization
  • Business Case Development
  • Stakeholder Analysis
  • Project Charter
  • Project Objectives
  • Constraints and Assumptions
4. Project Scope Definition
  • Scope Statement
  • Requirements: Defining and Gathering
    • Identifying requirements
    • Approaches to elicit requirements
    • Functional vs. technical requirements
    • Requirements traceability
  • Work Breakdown Structure
    • Identifying tasks and activities
    • WBS dictionary
5. Time Management and Scheduling
  • Activity Definition
  • Activity Sequencing
  • Estimating Activity Duration
  • PERT
  • Network Diagramming
  • Critical Path
  • Float and Lag
6. Resource Planning
  • Identify Required Project Resources
  • Roles and Responsibilities
  • Resource Assignment Matrix
  • Staffing Management
  • Resource Constraints
7. Cost Management and Control
  • Cost Estimating Techniques
  • Types of Estimates
  • Contingency and Management Reserves
  • Typical IT Expenditures
  • Controlling and Managing Costs
  • Earned Value Analysis
8. Communications Management
  • Manage Stakeholder Expectations
  • Considerations for Effective Communication
  • Communication Management Plan
  • Project Status Report
9. Project Risk Management
  • Risk Sources for the IT Project
  • Stakeholder Risk Tolerance
  • Risk Identification
  • Risk Ranking
  • Risk Triggers
  • Risk Response Strategies
10. Procurement and Sourcing
  • Role of the Project Manager in Procurement
  • Build or Buy
  • Build or Buy
  • Sourcing Management
  • Procurement Life Cycle
  • Procurement Documents
  • Contract Requirements and Legal Terms
  • Contract Types
11. Project Management Methodologies
  • Stage-Gate
  • Organizational Project Management Maturity Model
  • Critical Chain
  • IT Project Management Methodologies
    • Extreme Project Management
    • Waterfall
    • Rapid Application Development
    • Rational Unified Model
    • Capability Maturity Model Integrated
12. Controlling and Managing Change
  • Causes of Change
  • Change Control Framework
  • Integrated Change Control
  • Change Control Process
  • Change Control Tools
13. Quality Assurance and Control
  • Creating Project Quality
  • Quality Management Theories
  • Quality Tools and Techniques
  • IT Project Testing
14. Phase and Project Closure
  • Contract Closeout
  • Administrative Closure
  • Lessons Learned
  • Phase and Project Reports

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Toronto Bloor EAST
2 Bloor Street EAST 31st Floor

Toronto, ON
Canada   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 421 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
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Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

Course Reviews

This course has an overall avarage rating of 3.67 out of 5 based on 5 reviews.

Previous

Chris Faul attended this course Dec 2016

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Patrick Bryant attended this course Jun 2015

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The course was IT project Management. It really seemed like a Project management fundamentals course not so much IT.

Daryl Craig attended this course Jun 2013

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Cindy Cummings attended this course Jan 2013

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Isham Bedi attended this course Dec 2012

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