IT Project Management (PM11)
Learn the fundamentals & best practices of project management methodology as applied to IT initiatives, practice & master the skills you need to deliver IT projects on time, within budget & to specification.
Course Outline
Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification.Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
Who Needs to Attend
- IT Professionals
- IT Project Managers
- IT Managers
- IT Project Team Members
- Associate Project Managers
- Project Managers
- Project Coordinators
- Project Analyst
- Project Leaders
- Senior Project Managers
- Team Leaders
- Product Managers
- Program Managers
- Examine the IT project life cycle
- Understand project management methodologies
- Build an IT project business case, schedule, and budget
- Estimate IT project costs
- Procure human and capital resources
- Understand typical risks for IT projects
- Identify, assess, and manage risk
- Establish quality metrics
- Monitor project progress
- Create Business Case
- Identify the Stakeholders
- Establish Project Mini-Charter
- Develop Work Breakdown Structure
- Create Network Diagram and Critical Path
- Estimate Schedule and Budget
- Identifying Resource Requirements
- Creating Resource Calendar
- Establish Risk Management Plan and Matrix
- Create Risk Response Strategies
- Create Communication Plan
- Inform Stakeholders through Status Reports
- Using a Decision Tree to Select Vendors
- Analyze Contract Types for Deliverables
- Manage Change Control
- Create Final Project Report
1. IT Project Failure and Success
- Reasons for IT Project Failure
- Reasons for IT Project Success
- How to Plan for IT Project Success
- IT Projects: What Makes Them Different?
- Project Management Institute's (PMI) framework
- Project Management Basics
- Project Management Life Cycle
- Project Management Knowledge Areas
- Triple Constraints of Project Management
- Types of Project Organizations
- Project Selection and Prioritization
- Business Case Development
- Stakeholder Analysis
- Project Charter
- Project Objectives
- Constraints and Assumptions
- Scope Statement
- Requirements: Defining and Gathering
- Identifying requirements
- Approaches to elicit requirements
- Functional vs. technical requirements
- Requirements traceability
- Work Breakdown Structure
- Identifying tasks and activities
- WBS dictionary
- Activity Definition
- Activity Sequencing
- Estimating Activity Duration
- PERT
- Network Diagramming
- Critical Path
- Float and Lag
- Identify Required Project Resources
- Roles and Responsibilities
- Resource Assignment Matrix
- Staffing Management
- Resource Constraints
- Cost Estimating Techniques
- Types of Estimates
- Contingency and Management Reserves
- Typical IT Expenditures
- Controlling and Managing Costs
- Earned Value Analysis
- Manage Stakeholder Expectations
- Considerations for Effective Communication
- Communication Management Plan
- Project Status Report
- Risk Sources for the IT Project
- Stakeholder Risk Tolerance
- Risk Identification
- Risk Ranking
- Risk Triggers
- Risk Response Strategies
- Role of the Project Manager in Procurement
- Build or Buy
- Build or Buy
- Sourcing Management
- Procurement Life Cycle
- Procurement Documents
- Contract Requirements and Legal Terms
- Contract Types
- Stage-Gate
- Organizational Project Management Maturity Model
- Critical Chain
- IT Project Management Methodologies
- Extreme Project Management
- Waterfall
- Rapid Application Development
- Rational Unified Model
- Capability Maturity Model Integrated
- Causes of Change
- Change Control Framework
- Integrated Change Control
- Change Control Process
- Change Control Tools
- Creating Project Quality
- Quality Management Theories
- Quality Tools and Techniques
- IT Project Testing
- Contract Closeout
- Administrative Closure
- Lessons Learned
- Phase and Project Reports
Training Location
Online Classroom
your office
your city,
your province
your country