• Course
  • Vendor

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role.

  • Course Start Date: 2021-12-06
  • Time: 12:00:00 - 20:00:00
  • Duration: 4 days 12:00 PM - 08:00 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline

Pre-Requisites

A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell.

Lessons

COURSE OVERVIEW

Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. This course covers six central elements - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams. In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads. You will be provided an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams. In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams. Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies. In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings. Then you plan and configure network settings for Microsoft Teams, and finally you will deploy and manage Microsoft Teams endpoints. In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users. In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams. This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.

WHAT YOU'LL LEARN

By actively participating in this course, you will learn about the following:

  • What is Microsoft Teams and how the components work together
  • How to implement Governance, Security and Compliance for Microsoft Teams
  • How to prepare an organizations environment for a Microsoft Teams deployment
  • How to deploy and manage teams
  • Ways of managing collaboration in Microsoft Teams
  • Techniques to manage and troubleshoot communication in Microsoft Teams

OUTLINE

Classroom Live Outline

Module 1: Microsoft Teams Overview

In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads. You will be provided an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams.

Lessons

  • Overview of Microsoft Teams
  • Overview of security and compliance in Microsoft Teams
  • Overview of managing Microsoft Teams

Module 2: Implement Microsoft Teams Governance, Security and Compliance

In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams. Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies.

Lessons

  • Implement Governance and Lifecycle Management for Microsoft Teams
  • Implementing Security for Microsoft Teams
  • Implementing Compliance for Microsoft Teams

Module 3: Prepare the environment for a Microsoft Teams deployment

In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings. Then you plan and configure network settings for Microsoft Teams, and finally you will deploy and manage Microsoft Teams endpoints.

Lessons

  • Upgrade from Skype for Business to Microsoft Teams
  • Plan and configure network settings for Microsoft Teams
  • Deploy and Manage Microsoft Teams endpoints

Module 4: Deploy and manage teams

In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users.

Lessons

  • Create and manage teams
  • Manage membership
  • Manage access for external users

Module 5: Manage collaboration in Microsoft Teams

In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams.

Lessons

  • Manage chat and collaboration experiences
  • Manage settings for Teams apps

Module 6: Manage communication in Microsoft Teams

This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.

Lessons

  • Manage Live event and meetings experiences
  • Manage phone numbers
  • Manage Phone System for Microsoft Teams
  • Troubleshot audio, video, and client issues

LABS

Classroom Live Labs

Lab : Manage roles and create teams

  • Prepare team roles and licenses
  • Create new team

Lab : Configure Security and Compliance for teams and content

  • Implement Governance and Lifecycle Management for Microsoft Teams
  • Implementing security for Microsoft Teams
  • Implementing compliance for Microsoft Teams

Lab : Environment preparation for Teams

  • Calculate networking capabilities
  • Evaluate configuration profiles
  • Provide team resources

Lab : Manage teams

  • Manage team resources
  • Manage sharing and access

Lab : Modify collaboration settings for Teams

  • Configure channel and message policies
  • Manage app settings for team

Lab : Modify communication settings for Teams

  • Configure meeting policies
  • Manage Phone System for Microsoft Teams
  • Troubleshooting audio, video and client issues

WHO SHOULD ATTEND

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

VENDOR CREDITS

SATV Redemption

Redeeming your Microsoft Software Assurance Training Vouchers:

  • 4 Day SATV for a Classroom Live course
  • 4 Day SATV for a Virtual Classroom Live course

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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