Course Outline

Pre-Requisites

To ensure your success in this course, students should have end-user skills with any current version of Windows including being able to open and close applications, navigate basic file structures, and manage files and folders. It will benefit the student to have an introductory course in Outlook or equivalent working knowledge of the software.

Microsoft Outlook 2016 - Level 1 / Intro

Lessons

In this course, students will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files as well as share and delegate access to your workspaces.

In short, students work with a wide range of features and options and in so doing, understand why Outlook is a leading personal management system.

WHAT YOU'LL LEARN
Upon completion of the course, participants will be able to accomplish the following: 
  • Customize command sets
  • Configure mail accounts
  • Set global options
  • Perform advanced searches
  • Apply filters to intercept mail and control spam
  • Create rules to automate many management tasks
  • Work with calendars and contacts
  • Manage tasks
  • Protect data with archiving data files
  • Share and delegate access to your workspaces

OUTLINE
Modifying Messages and Setting Global Options
  • Insert Advanced Characters and Objects
  • Modify Message Settings and Options
  • Configure Global Outlook Options
  • Customize the Outlook Interface
Organizing, Searching, and Managing Messages
  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items
Managing Your Mailbox
  • Use the Junk Mail Filter to Manage Messages
  • Manage Your Mailbox
Automating Message Management
  • Use Automatic Replies
  • Use the Rules Wizard to Organize Messages
  • Create and Use Quick Steps
Working with Calendar Settings
  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses
Managing Contacts and Groups
  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts
Managing Activities Using Tasks
  • Assign and Manage Tasks
Sharing Workspaces with Others
  • Delegate Access to Outlook Folders
  • Share Your Calendar
  • Share Your Contacts
Managing Outlook Data Files
  • Use Archiving to Manage Mailbox Size
  • Back-up Outlook Items
  • Change Data File Settings

WHO SHOULD ATTEND
This course is meant for people who are interested in learning about Microsoft Outlook.

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Ottawa
360 Albert Street Suite 720

Ottawa, Ontario
Canada   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 424 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!

Course Reviews

This course has an overall avarage rating of 4.70 out of 5 based on 1 reviews.

Previous

Beth O attended this course May 2018

Course Content

Delivery Structure

Instructor Ability

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