• Course
  • Vendor

In this course, you will gain the essential knowledge and skills required to set up, configure, support, and troubleshoot your TCP/IP-based network.

  • Course Start Date: 2022-06-20
  • Time: 08:30:00 - 16:30:00
  • Duration: 5 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
REGULAR PRICE $3,395.00 Save $339.50
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Course Outline


- Understanding Networking Fundamentals or equivalent knowledge is recommended before taking this course.


TCP/IP is the globally accepted group of protocols at the core of the Internet and organizational intranets. A solid understanding of each of these protocols and how they work will give you the ability to deploy the most effective network for your organization. In this course, you will gain the essential knowledge and skills required to set up, configure, support, and troubleshoot your TCP/IP-based network.

Our expert instructors and extensive hands-on labs will prepare you to face and overcome the challenges of today's complex networks. This course-the longest running of its kind in the industry-also prepares you for more specialized courses in network security, wireless integration, and Voice over IP, as well as for product-specific training such as Cisco, Avaya, and Microsoft.

What You'll Learn
  • The essential elements of the TCP/IP protocol suite
  • Install and configure TCP/IP in a live classroom network
  • The roles of various devices in a TCP/IP network
  • IP addressing and subnetting including Variable Length Subnet Masking (VLSM)
  • Subnet an IP network and implement the resulting addresses
  • Details of ARP, IP, ICMP, TCP, and UDP - their functions and relationships
  • Automate address assignment and name resolution using DHCP and DDNS
  • IP routing and the protocols that support it, such as RIP and OSPF
  • How applications like FTP, HTTP, Telnet, and others work in a TCP/IP network
  • Functions of IPv6 and its related protocols
  • Functions and capabilities of multicasting, Voice over IP, and e-mail
  • Use of a protocol analyzer to isolate and troubleshoot network problems
  • Troubleshoot problems at each layer of a TCP/IP network
Who Needs to Attend

Anyone who is responsible for designing, installing, configuring, and maintaining TCP/IP networks or who needs to understand TCP/IP protocol structures and functions will benefit from this course. This course also provides excellent preparation for more advanced networking training.Course Outline

1. History and Standards
  • Origin of TCP/IP
  • ARPANET Requirement Documents
  • Collaborative Network Requirements
  • One Protocol?
    • Peer-to-Peer Protocols: Actual Flow
    • Peer-to-Peer Protocols: Effective Flow
  • Documentation and RFCs
  • RFC Categories
2. TCP/IP Numbering Systems
  • Data Representation
    • Numbering Systems
    • Number Grouping
  • Converting Binary or Hexadecimal to Decimal
    • Practice Converting Binary to Decimal
  • Converting Decimal to Binary or Hexadecimal
    • Example 1: Converting 1500 to Binary
    • Example 2: Converting 1500 to Hexadecimal
    • Decimal Conversions
  • Converting Hexadecimal to Binary and Binary to Hexadecimal
  • Counting
  • Guidelines for Determining Base
3. Local Signaling
  • Local Signaling
  • Ethernet Addressing
    • Unicast
    • Multicast
    • Broadcast
  • The Ethernet Header
    • Protocol Type
    • Size Limits
4. IP Addressing
  • A Logical Address
  • IP Address Structure
    • Dotted Decimal Notation
    • Classful Addressing (Class A, B, C, D, E)
    • Reserved Addresses
    • Masking
    • Comparing Addresses
    • Prefix Notation
  • Private Addressing
  • Network Address Translation
  • Address Assignment
    • One Flat Network
    • IP Address Blocks
5. IP Subnets
  • A Logical Address
    • Subnetting
    • Required Information
  • Multiple Subnets
    • Determining the Mask
    • The First Subnet
    • Laying out the Subnets and their Addresses
    • The Second Subnet
    • The Third Subnet
  • Planning for Growth
    • The Current Picture
    • Sequential Allocation Error
    • A Future Fourth Subnet
    • With The Fourth Subnet
  • Subnetting Subnets
6. Address Resolution Protocol
  • Address Mapping
  • ARP Cache
  • ARP Restrictions
  • ARP Message Fields
    • Hardware and Protocol Types
    • Hardware and Protocol Address Lengths
    • Operation
    • Addresses
    • Exception
    • LAN Fill
  • How Else Can ARP Help?
    • ARP Commands
7. Multicasting
  • What is Multicasting?
    • Uses of Multicasting
    • Multicasting Overview
    • Some Reserved IP Multicast Addresses
  • " Multicast Groups and Internet Group Management Protocol (IGMP)
    • Multicast Groups
    • IGMP
    • IGMP Restrictions
    • Multicast Routing
  • Mapping a Class D IP Address to an Ethernet Multicast Address
  • How Does It All Work Together?
8. Internet Protocol
  • TCP/IP Protocols
  • Self-Healing Networking
  • IP Header
    • IP Header Layout
    • Type of Service Byte
    • Differentiated Services
    • Total IP Length
    • Datagram ID Number
    • Fragmentation
    • TTL
    • Protocol Field
    • IP Header Checksum
    • IP Address
    • IP Option Fields
  • IP Sample Data Exchanges
9. IP Routing
  • TCP/IP Protocol
  • Routing Function
  • The IP Routing Algorithm
  • The Routing Table
    • Routing Table Basics
    • Automatic Table Maintenance
  • Exterior or Interior Protocol
    • Interior Gateway
    • Exterior Gateway
  • Routing Information Protocol
    • RIP Routing Information Basics
    • RIP Route Loops
    • OSPF vs. RIP 1 vs. RIP 2
  • Layer 3 Switching
10. Simple Sessions with User Datagram Protocol
  • TCP/IP Protocols
  • Host-to-Host Layer Categories
    • Connectionless Protocol
    • Connection-Oriented Protocol
    • Low Overhead vs. Reliability
  • UDP Header
    • UDP Header Layout
  • Port Basics
  • UDP Ports and Sockets
  • Applications
  • UDP Sample Data Exchanges
11. Robust Sessions with TCP
  • TCP/IP Protocols
    • Reliable Transport Services
    • Introduction to TCP
  • TCP Headers
    • TCP Source and Target Ports
    • Source Sequence Number
    • Acknowledgment Sequence Number
    • TCP Header Length
    • Session Bit Flags
    • Flagging a Session
    • Sender Window Size
    • TCP Checksum
    • Urgent Data Size
    • Option Fields
    • Maximum Segment and Window Size
  • TCP Three-Step Handshake
    • As the Session Flows
  • Congestion and TCP
    • Primary Cause
    • Secondary Cause
  • Four Step Session Shutdown
    • Normal End
    • Reset Session
  • TCP Sample Session
12. Autoconfiguration
  • BootP and DHCP
  • Manual vs. Automatic Address Assignment
    • Earlier Solutions
  • DHCP New Lease Acquisition Process
    • DHCP Discover
    • DHCP Offer
    • DHCP Request
    • DHCP Acknowledgment
  • DHCP Scopes and Options
    • IP Lease Renewal
  • DHCP in a Routed Network
  • Troubleshooting
    • The ipconfig /release Command
    • The ipconfig /renew Command
    • Multiple DHCP Servers
13. DNS: Names Instead of Numbers
  • DNS Overview
  • A Distributed Service
  • The DNS Tree
  • Generic Top-Level Domains
  • Sponsored Top-Level Domains
    • Country Domains
  • Name Server
    • Primary and Secondary Servers
  • DNS Database
    • DNS Cache Feature
  • Resource Records
  • The Name Resolution Process
    • Name Query Packet
    • Name Query Response Packet
  • Reversing the Process
    • Name and Number Organizations
  • Dynamic DNS
  • Troubleshooting
14. Diagnostics and Error Reports via ICMP
  • ICMP Overview
  • ICMP Basics
  • ICMP Message Destinations
    • Silent Discard vs. Informed Discard
  • ICMP Messages
    • ICMP Echo Request (Type 8) and Response (Type 0)
    • Destination Unreachable (Type 3)
    • Redirecting Traffic with an ICMP Message (Type 5)
    • ICMP Time Exceeded Message (Type 11)
  • ICMP Sample Data Exchanges
15. Common TCP Applications
  • TCP/IP Protocols
  • Uses of Telnet
    • Telnet Option Negotiations
    • Telnet Protocol Options
  • File Transfer Protocol (FTP)
    • Multiple Sessions
    • FTP Commands
    • FTP Response Codes
  • E-mail
    • SMTP Commands
    • SMTP Response Codes
    • POP3
    • POP3 Transaction State
    • IMAP4
  • World Wide Web
  • Uniform Resource Locator (URL)
    • HTTP Requests and Responses
16. Common UDP Applications
  • TCP/IP Protocols
  • Trivial File Transfer Protocol (TFTP)
    • TFTP Transfer Process
    • TFTP Operation Codes
  • TFTP Sample Sessions
    • Read Session
    • Write Session
    • Error Session
  • Simple Network Management Protocol (SNMP)
    • SNMP Manager Model
    • SNMP Agent Model
    • SNMP Commands
  • The Structure of Management Information
    • Management Information Base
    • Private MIBs
  • Remote Network Monitoring
17. VoIP
  • What is VoIP?
  • Why VoIP Instead of TDM Voice?
  • Uses for VoIP
    • Talk to Operator
  • Communication Characteristics
  • Protocol Standards
    • H.323
    • SIP
    • MGCP RFCs
    • H.248 MEGACO
    • Real-Time Transport Protocol
    • G.7xx Standards
  • How VoIP Works
    • Gatekeeper Call Server
    • Hard Phone vs. Soft Phone
    • Dial Tone
    • Security
  • LANs and WANs
    • VoIP and LANs
    • VoIP and WANs
    • Bandwidth and QoS
18. Security
  • Protocol Limitations
    • C-I-A Triad
  • Threats
    • Disaster Threats
    • Attack Threats
    • Attacks
    • Malicious Code
    • Types of Attackers
  • Solutions
    • Securing Systems
  • User Authentication
  • Security-Related Protocols and IPSec
    • IPSec Components
    • IPSec Session
  • Virtual Private Networks (VPNs)
    • Establishing a VPN Connection
    • PPTP Encapsulation
    • PPTP Encryption
    • L2TP Encapsulation
    • L2TP Encryption
19. IPv6
  • Overview
  • Addressing
    • IPv6 Address Categories
    • IPv6 Address Formats
    • Interface Identification
    • Interface Identifier
    • Address Type Identification
  • Header
    • Extension Headers
  • ICMPv6
    • Destination Unreachable
    • Packet Too Big
    • Time Exceeded
    • Parameter Problem
    • Echo Request and Echo Reply
    • Neighbor Solicitation
    • Neighbor Advertisement
    • Redirect Message
  • IPv6 DNS operation
    • DNS Sample Records
  • Routing Services and Protocols
    • Static Routing
    • RIPng
    • OSPFv3
    • MP-BGP (Multiprotocol extensions for BGP)
    • EIGRP for IPv6
  • Internet2

Lab 1: Numbering Systems
  • Decimal Equivalents for Binary Sequences
  • Converting Binary Numbers to Decimal
  • Converting Decimal Numbers to Binary
  • Converting Hexadecimal Numbers to Decimal
  • Converting Decimal Numbers to Hexadecimal
Lab 2: Lab Setup and Ethernet Header Analysis
  • Preparing to Begin Installation
  • Modifying Your System Configuration
  • Ethernet Header Analysis
Lab 3: IP Addressing and Subnetting
  • Essential IP Addressing and Subnetting
  • Fixed Length Subnet Masking
  • Variable Length Subnet Masking
Lab 4: Address Resolution Protocol
  • Viewing Your ARP Cache
  • Manually Changing ARP Cache Entries
Lab 5: Multicasting
  • Capturing Various Multicast Frames
  • Recording RIPv2 Multicast Addressing Information
  • Recording 802.1 Multicast Addressing Information
  • Recording Protocol Independent Multicast Addressing Information
  • Recording IGMP Multicast Addressing Information
Lab 6: Troubleshooting the Network Access Layer
  • Learning About Your Network Interface Layer Troubleshooting Tools
Lab 7: IP Processes
  • Capturing and Analyzing an IP Datagram
  • Manipulating the Time to Live
  • The Fragmented IP Datagram
  • Review of Important IP Protocol Information
Lab 8: Routing
  • Routing Begins at Home
  • Tracing the Route to Different Destinations
  • Viewing the Routing Table on the Cisco 1760 Router
  • Viewing the Routing Table on the Juniper J2300 Router
  • Viewing Routing Updates Using the Protocol Analyzer
Lab 9: Troubleshooting the Internetwork Layer
  • The First Steps
  • Changing Your Default Gateway
  • Pinging a Local Workstation
  • Pinging Server1
  • Correcting the Default Gateway Entry
  • Testing the Routing Process
Lab 10: UDP Transactions
  • Creating UDP Traffic
  • Creating Other UDP Traffic
Lab 11: TCP Processes
  • Opening Wireshark and Setting a TCP filter
  • Beginning a TCP Transaction
  • Identifying the Three-Step Handshake
  • Answering General TCP Knowledge Questions
Lab 12: Troubleshooting the Host-to-Host Layer
  • Preparing to Troubleshoot the Host-to-Host Layer 1
  • Verifying the Operation of a UDP Application
  • Determining the Cause of Error
  • Preparing to Verify the Operation of a TCP-Based Application
  • Starting a TCP Application
  • Determining the Error
Lab 13: DHCP Process
  • Preparing to Examine the DHCP Process
  • Changing Your Configuration to Use DHCP to Obtain an IP Address
  • Determining Your Assigned DHCP Address
  • Releasing Your Assigned Address
  • Viewing the DHCP Discover Packet
  • Viewing the DHCP Offer Packet
  • Viewing the DHCP Request Packet
  • Viewing the DHCP ACK Packet
  • Reviewing a Release Packet
Lab 14: Domain Name System (DNS)
  • Preparing to Examine the DNS Process
  • Creating a DNS Query
  • Viewing Your DNS Request
  • Viewing Your DNS Response
  • Viewing a Zone Transfer
  • Viewing the Zone Transfer Using Wireshark
  • Performing the Zone Transfer Process
Lab 15: ICMP Messaging
  • Preparing to Examine ICMP Messages
  • Using Ping: Echo Request and Echo Response
  • Performing Longer Pings
  • Considering ICMP Variation Reports: Fragmentation
  • Considering ICMP Variation Reports: Port Unreachable
  • Considering ICMP Variation Reports: Destination Net Unreachable
  • Considering ICMP Variation Reports: Time to Live Failure
  • Explaining the Formatted Packet Dump
Lab 16: TCP Applications
  • Telnet
    • Preparing to View a Telnet Session
    • Starting a Telnet Session
    • Viewing a Telnet Session
  • FTP
    • Preparing to Analyze an FTP Session
    • Completing an FTP Session
    • Viewing the Captured FTP Session
  • HTTP
    • Preparing to Analyze an HTTP Session
    • Completing an HTTP Session
    • Viewing the HTTP Session
    • Viewing a Small File Being Displayed
    • Viewing a Large File Being Displayed
    • Viewing a Large File Being Downloaded
    • Cleaning Up
Lab 17: UDP Applications
  • Preparing to View a TFTP Session
  • Creating a TFTP Session
  • Viewing the TFTP Session
  • Preparing for the UDP Multicast Demonstration
  • Starting Your Multicast Application
  • Viewing the Captured UDP Multicast Information
  • Cleaning Up
Lab 18: Voice over IP
  • Preparing for Voice over IP
  • Placing a Call
  • Watching the Call Process
Lab 19: Internet Protocol version 6 (IPv6)
  • Configuring Your Workstation for IPv6
  • Verifying Your IPv6 Configuration
  • Using netsh to Manage IPv6
  • Using Ping for IPv6
  • Using nslookup and IPv6
  • Removing IPv6
Lab 20: Troubleshooting the Classroom Network
  • Solving the Classroom Network Problem

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

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About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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