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By following the logical methodology for the requirements process presented in this course, you'll learn to develop and write effective requirements, including business objectives as well as business, stakeholder, and solution requirements.

  • Course Start Date: Jul. 24
  • Location: Mississauga (Map)
  • Time: 8:30 am - 4:30 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 4 days
    08:30 AM - 04:30 PM
  • Delivery Method(s):Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Discount Seats Available:2
  • Category:Business Analysis Training

Course Outline
Develop effective requirements that meet business and stakeholder objectives.

In this course, you will further explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities.
You will:
• Engage in up-front enterprise analysis to ensure that scope and problem statements are clear
• Build on the planning skills covered in Business Analysis Essentials to create a comprehensive business analysis plan
• Analyze the impact and influence of stakeholders to enable more effective elicitation of requirements
• Learn about how and when to use modeling techniques used in business analysis, and practice creating swimlane diagrams, use case models and descriptions, user stories, state diagrams, data dictionaries, and entity relationship diagrams
• Write effective requirements and accurately revise existing requirements to meet quality criteria
• Effectively manage the requirements to ensure accuracy, efficiency, and consistency in communication; to ensure requirements traceability, and to manage change
• Plan a review process to ensure the validity of requirements
This course is aligned with IIBA's A Guide to the Business Analysis Body of Knowledge (BABOK®Guide) standards.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

What You'll Learn

• Perform root cause analysis
• Define, write, trace, and validate, and assess the quality of the four different types of requirements according to the BABOK© Guide
• Validate problem statements, objectives, and scope statements
• Model requirements to identify gaps and communicate requirements using the following techniques:
◦ Process modeling
◦ Scenarios and use cases
◦ User stories
◦ State diagrams
◦ Data dictionary
◦ Entity-relationship diagrams (ERD)
• Create a comprehensive Requirements Management Plan (RMP)
• Create a business analysis plan for requirements elicitation and analysis activities (BAP)
• Identify sources for requirements and appropriate elicitation techniques
• Assemble and communicate requirements packages to various levels of stakeholder groups
• Perform requirements documentation and management activities in Agile or waterfall environments
• Assess and justify the value of a proposed change to product scope or requirements
• Elicit requirements using the observation technique

Who Needs to Attend

• Junior business analyst (BA) working on small projects or on one team
• Project managers wanting to understand more about documenting requirements
• People who have several years of business analysis experience but their organizations want to standardize the process or roles
• People who are new to the business analysis role but who have several years of business experience
• Managers who want a better understanding of business requirements and documentation
• Software developers and testers


There are no required prerequisite courses; however, completion of the Business Analysis
Essentials course is recommended. At least one year on the job serving in a BA related role is
• Business Analysis Essentials

Follow-On Courses

• Business Process Analysis
• Project Management Fundamentals
• IT Project Management

1. Foundations
• BA Lifecycle
• Waterfall vs. Agile
• Documenting and Managing Requirements
• Types of Requirements
• Types of BA Roles
• Risks, Assumptions, and Constraints
• Product vs. Project Scope
• IIBA and PMI

2. Strategy Analysis

• SMART Objectives
• Scope and Problem Statements
• Business Needs
• Root Cause Analysis
• Business Requirements
• Business Case
• Product Scope

3. Requirements Planning

• PM vs. BA Roles
• Stakeholder Analysis
• Requirements Management Plan
• Business Analysis Plan

4. Elicitation

• Elicitation and Analysis
• Elicitation Techniques
• Selecting the Appropriate Elicitation Technique
5. Requirements Analysis and Documentation
• Applying the BAP to Analysis
• Modeling Techniques
• Validation and Verification
• Requirements Documentation Templates
• Purpose of Modeling
• Textual and Graphical Requirements
• Documenting Requirements in Agile
• Traceability

6. Requirements Lifecycle Management

• Communicating Requirements Between Projects
• Signoff
• Changes to Requirements in Agile vs. Waterfall
• Managing Projects for Value
• Applying the BAP

7. Solution Assessment and Validation

• Transition Requirements
• Solution Validation
• Close Out

Exercise 1: Perform a Root Cause Analysis: (Stakeholder Interview and Ishikawa Diagram)
Exercise 2: Write SMART Business Requirements
Exercise 3: Write Problem Statement, Vision, and Scope
Exercise 4: Create a Use Case Diagram to Model Scope
Exercise 5: Identify Sources for Requirements
Exercise 6: Create Components of a Business Analysis Plan
Exercise 7: Plan for Elicitation and Analysis Activities
Exercise 8: Elicit Requirements Based on Observation
Exercise 9: Create a State Diagram
Exercise 10: Define Stakeholder Requirements and User Stories
Exercise 11: Critique a Business Requirements Package
Exercise 12: Use Cases and a Swimlane Diagram
Exercise 13: Create a Data Dictionary Based on an ERD
Exercise 14: Identify Requirements Packages for Stakeholders
Exercise 15: Assess the Value of Change to Requirements
Exercise 16: Identify Transition Requirements
Exercise 17: Evaluate Solution Performance

Prerequisites & Certificates

There are no required prerequisite courses; however, completion of the Business Analysis Essentials course is recommended. At least one year on the job serving in a BA related role is recommended. • Business Analysis Essentials

Certificates offered

- 28 PMI PDUs - 2.8 CEUs - 28 IIBA CDUs

Cancellation Policy
We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
Map & Reviews
Global Knowledge
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Global Knowledge at TCP Mississauga
5060 Spectrum Way
Suite 500

Mississauga, ON
Canada   L4W 5N6

The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)
Reviewed by 2012
24-July-2017 $1836 Regular Price $2295 Register for this course

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