Courses - Service Management


Virtual | Start Date: 2019-04-29

$2,396.00 $2,995.00

Delivery Method(s): Instructor Led

In this course, you will gain an understanding of the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, ... View More

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Virtual | Start Date: 2019-05-06

$2,396.00 $2,995.00

Delivery Method(s): Instructor Led

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition stage of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions ... View More

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