Customer Service Professionals Network (CSPN)
Customer Service Training in Toronto

The Customer Service Professionals Network (CSPN) is a membership based group focused on helping companies provide the best possible customer experience. Our programs are accredited by CCPC Global, so you know you can trust the quality. Our programs are delivered by certified trainers known for their engaging style and years of experience.  We have trained across North America to over 200 organizations in every market segment.

Participants of our programs receive a workbook, job aids, certification, breakfast and lunch,  and a complimentary 3 month membership to CSPN. Check us out at www.mycspn.com for details. Customer service doesn’t end with the delivery of our program we keep you in the know on cutting edge customer service information to be a step ahead of the competition.

Our extensive array of training programs, breakfast meetings, consulting services, vendor partners, conferences, special events, and Gala Awards Nights are only a sample of what we have to offer our members. We are the GO TO organization for everything Customer Service.  Being a leader in the customer service industry requires commitment, determination, knowledge and passion – all of which we pride ourselves on.  We invite you to be a part of our family. You don’t have to be a member to attend our events.

Course Name Next Date and Location Alternate Dates
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Reviewed by Van L. 2019
Corey Atkinson was absolutely wonderful to spend the day with. From the moment that we entered the room, he'd set a positive, engaging tone that was maintained and honestly, grew, throughout the day. The training was thorough and spoke directly to the issues that we were hoping to overcome when speaking with Difficult Customers. This course caused us all to stop and think about how we may change, not the customer, and why those changes are integral to being successful in providing good customer service.
Reviewed by Tim H. 2017
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Reviewed by Thaya G. 2016
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Reviewed by Thaya G. 2016
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Reviewed by Tim H. 2015
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Reviewed by Thaya G. 2015
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Reviewed by Thaya G. 2015
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Reviewed by Thaya G. 2015
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Reviewed by Thaya G. 2015
The Instructor involved the entire group through the day. This made the course much more interesting and enjoyable being able to participate regularly. He also added a lot of humour.
Reviewed by Ross D. 2013
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Reviewed by Ross D. 2013
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Reviewed by Ross D. 2013
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Reviewed by Heather H. 2012
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Reviewed by Heather H. 2012
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Reviewed by Tammy B. 2011
the course was excellent, a good refreshmnet course of hwat is important in customer service. The training provider was excellent and she know how to present the material properly in order for the students to understand.
Reviewed by Tammy B. 2011

Address

Customer Service Professionals Network (CSPN)
25 Royal Crest Court, Unit 5
Markham Ontario
Canada L3R 9X4