Microsoft Outlook 2013 - Level 2 & 3 / Advanced

Learn advanced features provided with Outlook.

Course Outline

Students will learn advanced features provided with Outlook. Learn to manage the advanced message, calendar, and contacts features. Students will also customize advanced Outlook options and work with Outlook Forms.

Upon completion of the course, participants will be able to accomplish the following: 
  • Create and Manage Folders
  • Use Rules and Alerts
  • Customize and Set Advanced Outlook Options
  • Work with Outlook Forms

Explore the User Interface (If Required for Upgrade Students)
  • Backstage View
  • Ribbon Navigation
  • Mini Toolbar
  • Status Bar
  • Shortcut Key Tips
  • Contextual Tabs
Establish Advanced Message Options
  • Insert Characters
  • Insert Outlook Objects
  • Customize Email Settings
  • Work with Outlook Properties
  • Working with and Customizing Outlook Options
  • Using Auto Replies Correctly
Message Management
  • Sort your Inbox
  • Filtering Email Messages
  • Organizing Email Messages
  • Searching Email Messages
  • Managing Junk Mail
  • Taking Control of Your Inbox
Calendar Management
  • Using Advanced Calendar Options
  • Creating Calendar Groups
  • Keeping Track of Meeting Responses
Contact Management
  • Create and Edit an Electronic Business Card
  • Using Advanced Contacts Options
  • Forwarding Your Contacts
  • Exporting Your Contacts
Managing Events Using Tasks and Journal Entries
  • Assigning Tasks
  • Tracking Tasks
  • Completing Tasks
  • Manually Record a Journal Entry
  • Modify Journal Entries
Sharing Your Outlook with Others
  • Delegating and Permissions to Mail Folders
  • Sharing Your Calendar
  • Sharing Your Contacts
Outlook Data Files
  • Backing up Outlook Items
  • Changing Data File Settings
Configuring Email Security Settings

This course is meant for people who are interested in learning about Microsoft Outlook.

Training Location

Global Knowledge Mississauga
30 Eglinton Avenue West Suite 301

Mississauga, Ontario