Course Outline


An introductory Word course or equivalent experience using the program.


Learn how to use advanced tools located within Microsoft Word.

Students will learn how to use advanced formatting tools, research tools, use graphics, create tables, charts, headers and footers, use the research tools and do a mail merge.
Instruction will be personalized by version. Students have the option to progress through the course using Microsoft Word 2010- Level 2, Microsoft Word 2013- Level 2, or Microsoft Word 2016- Level 2.

What You'll Learn

Upon completion of the course, participants will be able to accomplish the following:
• Explore the User Interface
• Work with Templates
• Working with Styles
• Bullets and Numbering
• Advanced Page Formatting
• Hyperlinks
• Use Time Saving Tools
• Mail Merge
• Use Send Options
• Working with Graphics
• Working with Tables
• Working with Data and Charts

Who Needs to Attend
This course is intended for participants who are interested in learning about Microsoft Word.

Explore the User Interface (If Required for Upgrade Students)
• Office Button
• Ribbon Overview
• Mini Toolbar
• Status Bar
• Shortcut Key Tips
• Contextual Tabs

Work with Templates

• Create a Template
• Modify a Template
• Attach a Template to a Document

Working with Styles
• Create a Style from Text
• Use the Styles Pane
• Modify and Delete Styles
• Use the Style Inspector
• Use Reveal Formatting
• Manage Styles

Bullets and Numbering
• Custom Bullets and Numbering
• Create a Multi-Level List
• Restart or Continue Numbering

Advanced Page Formatting
• Use Columns
• Insert Page Breaks, Column Breaks, Section Breaks and Line Breaks
• Set Break Options
• Create a Blank Page and a Cover Page
• Add Page Colours, Watermarks, Borders and Horizontal Lines
• Add Headers and Footers
• Use Header and Footer Galleries
• Add a Header or Footer to the Gallery
• Link and Unlink Headers and Footers
• Use and Modify Themes


• Add Hyperlinks
• Edit Hyperlinks
• Remove Hyperlinks

Use Time Saving Tools
• Use Hyphenation and Word Count
• Use Research, Language and Translation Tools
• Use and Customize Autocorrect
• Insert the Date and Time
• Insert Symbols and Special Characters
• Work with Smart Tags

Mail Merge

• Use the Mail Merge Wizard
• Use the Mailings Ribbon
• Create Envelopes and Labels

Use Send Options
• Fax a Document
• Email a Document
• Use Email Features

Working with Graphics
• Add Pictures and Clipart
• Format and Modify Images
• Add Captions
• Add and Format WordArt
• Add and Format AutoShapes
• Add and Format Text Boxes
• Align, Distribute, Group and Order Graphics
• Add QuickParts and Use Building Blocks
• Add and Format SmartArt

Working with Tables

• Insert a Table
• Table Selection Options
• Format a Table
• Modify Table Structure
• Draw a Table
• Use Table Options Dialog Boxes
• Convert Text to Table
• Sort a Table

Working with Data and Charts
• Use and Insert Equations
• Insert a Chart
• Format a Chart
• Modify Chart Options
• Embed and Link Excel Tables and Charts

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Global Knowledge Winnipeg
201 Portage Avenue Suite 1903

Winnipeg, Manitoba

About Global Knowledge


Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.39 out of 5 based on 424 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more

Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!

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