• Course
  • Vendor
  • Guaranteed To Run

  • Course Start Date: 2019-12-13
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day
  • Location: Ottawa
  • Delivery Methods(s): Instructor Led
$420.00
REGULAR PRICE $525.00 Save $105.00
2 discount seats left!
or make an offer

Course Outline

Lessons

Course Length: 6hrs (1 day)

If you've ever had an awkward moment where:
- You aren't sure which fork to use;
- You don't know which side plate is yours;
- You've had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren't even aware you make.

This workshop will help you handle most of those socially difficult moments. You'll have an extra edge in areas that you may not have given a lot of thought to until now.

Learning Objectives
Specific learning objectives will include:
- Networking effectively, including making introductions, shaking hands, and using business cards appropriately.
- Dressing appropriately for every business occasion.
- Feeling comfortable when dining in business and formal situations.
- Feeling more confident about your business communication in every situation.
- Developing that extra edge to establish trust and credibility.

Target Student
Everybody in a business environment will benefit from this course. If you are in any kind of leadership position and find yourself needing to network more effectively or feel more at ease when dining in business or formal situations, then this course is for you. If you are an employee in a business setting, it will help you feel more confident about your professional communications and interactions in every situation. All can use this course to develop that extra edge, to establish trust and credibility with your clients.

Course Outline
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Business Etiquette Basics
To begin, participants will explore what etiquette is all about and what role manners play.

Test Your Business Etiquette

As a pre-assignment, you were asked come up with at least five examples of etiquette that you see at work or at home. During this session, we will review your examples; be prepared for some debate!

The Handshake
During the important first few minutes of a new relationship, a handshake is usually the only physical contact between two people. In this session, we will discuss and demonstrate the five factors of a good handshake.

Business Card Etiquette
The exchange of business cards is a common ritual when meeting a new person. We will discuss some things to keep in mind when giving and receiving business cards.

The Skill of Making Small Talk
Being able to small-talk successfully is one of the most crucial skills a businessperson can develop, but it's also one of the hardest. We'll discuss some basic do's and don't's of small talk.

Do You Remember Names?
There are four keys to remembering names. In this session, we will discuss and practice each of them.

Making that Great First Impression
During this session, we will discuss some ways that participants can make sure their first impression is perfect.

Dress for Success
It's always difficult to know just how to dress, particularly if you're meeting new people. We will cover some basic guidelines and the details of particular dress codes.

Business Dining
This session will focus on the do's and don't's of business lunches. If possible, we will practice an actual business lunch.

E-mail and Telephone Etiquette
How a businessperson presents themselves over the phone and via e-mail is just as important as their in-person impression. We'll discuss some key points of telephone and e-mail manners in both a small group and a large group setting. We'll also talk about thank-you notes.

Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Cancellation Policy

Compuease Cancellation Policy
We at Compuease work hard to arrange our schedules around your needs. Last minute cancellations put additional strain on our schedules and therefore we have the following Cancellation Policy for our Public Classes. You may cancel or reschedule a registration at any time up to 10 business days before the class without penalty. Canceling or rescheduling a registration within 10 business days requires full payment of the course fee. You are welcome to transfer your seat in a class to another individual at any time before the class.

Training Location

CompuEase Training Classroom
130 Albert Street Suite 801

Ottawa, ON
Canada   

About CompuEase

x

CompuEase, a family owned and operated computer training school was founded in 1988 and has ever since grown to become one of the most recognized and esteemed schools of its kind in the Ottawa-Gatineau region. It has been a leader in the IT training and consulting market since 1988. It is also one of the rare schools that offer courses in both official languages. CompuEase offers an array of courses from basic to expert level. It is proud to have among its clients many of the private firms as well as most of government departments and organizations including the Senate, the House of Commons and the Bank of Canada. Here are some of the reasons why you should get your training done with us: - 30-day "Learn or Come Back Free" guarantee - Unlimited phone and e-mail support - Supporting training manuals in either English or French - CompuEase Certificate of Achievement - Small Classes to ensure maximum participation Our very high rate of returnees speaks for itself.

Training Provider Rating

This vendor has an overall average rating of 4.32 out of 5 based on 231 reviews.

No comment
No comment
Geoff was a great instructor and very knowledgeable. Loved the 1 on 1 option which allowed me to complete 2 courses in 1 day.
No comment
No comment
Lori was excellent!
No comment
No comment
I think I underestimated my own knowledge of the program. This is not necessarily at the fault of the course or training provider.
I found the instructor very informative and she addressed all of my questions and concerns.
No comment
No comment
No comment
No comment
No comment
Instructor and venue were excellent. Made a full day training course enjoyable.
No comment
The building itself is pretty dingy, but the instructor made up for it!!
Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minu ... Read more
x

Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minutes due to course material not having been properly loaded on computers. These issues continued throughout class, ie some of my important menu tabs were in french, others in english. I had requested an English class. Another student had Excel 2007 instead of Excel 2010, when the rest of us and the instructor were working with 2010. I would have liked to continue to 4:00, but the instructor made it clear that her preference was to leave at 3:30, so no one said anything. The windows had to be opened because the room was too warm, but the people next to the windows were wearing their coats because they were too cold.

No comment

Course Reviews

No Reviews Yet

More Courses from CompuEase

COMPUEASE
2020-07-16
Ottawa
COMPUEASE
2020-05-19
Ottawa
COMPUEASE
2020-08-27
Ottawa
COMPUEASE
2020-08-25
Ottawa

More Courses in 'Security Programming and Security Management' Category

COMPUEASE
2020-02-07
Ottawa
COMPUEASE
2020-03-09
Ottawa