• Course
  • Vendor

The Administering System Center Configuration Manager (M20703-1) course teaches you how to master day-to-day management tasks using Microsoft's Configuration Manager & Intune. Distribute, deploy, and monitor applications for managed users and systems.

  • Course Start Date: 2024-04-01
  • Time: 11:30:00 - 19:30:00
  • Duration: 5 days 11:30 AM - 07:30 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline

Pre-Requisites

Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing
Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management
Installation, configuration, and troubleshooting for Windows-based personal computers
Basic concepts of public key infrastructure (PKI) security
Basic understanding of scripting and Windows PowerShell syntax
Basic understanding of Windows Server roles and services
Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms

Lessons

In this course, you will use Configuration Manager and its associated site systems to efficiently manage network resources. You will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You will also discover how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports.

This course is also available in the On-Demand delivery format with digital Microsoft Official Courseware (dMOC). 

WHAT YOU'LL LEARN
  • Discover the features of Configuration Manager and Intune to manage PCs and mobile devices in an enterprise environment
  • Analyze data by using queries and reports
  • Prepare a management infrastructure, including configuring boundaries, boundary groups, resource discovery, and integrating mobile-device management with Microsoft Exchange Server
  • Deploy and manage the Configuration Manager client
  • Configure, manage, and monitor hardware and software inventory as well as use Asset Intelligence and software metering
  • Identify and configure the most appropriate method to distribute and manage content used for deployments
  • Maintain software updates for PCs that Configuration Manager administers
  • Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices
  • Configure an operating system deployment strategy by using Configuration Manager
  • Manage and maintain a Configuration Manager site

OUTLINE
  • Managing Computers and Mobile Devices in the Enterprise
  • Overview of systems management by using enterprise management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site

  • Analyzing Data Using Queries and Reports
  • Introduction to queries
  • Configuring Microsoft SQL Server Reporting Services (SSRS)

  • Preparing the Management Infrastructure to Support PCs and Mobile Devices
  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Configuring the Exchange Server Connector for mobile device management
  • Configuring user and device collections

  • Deploying and Managing Clients
  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings in Configuration Manager

  • Managing Inventory for PCs and Applications
  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence

  • Distributing and Managing Content Used for Deployments
  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points

  • Deploying and Managing Applications
  • Overview of application management
  • Creating applications
  • Deploying applications
  • Managing applications
  • Deploying virtual applications by using System Center Configuration Manager (Optional)
  • Deploying and managing Windows Store apps

  • Maintaining Software Updates for Managed PCs
  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates

  • Implementing Endpoint Protection for Managed PCs
  • Overview of Endpoint Protection in Configuration Manager
  • Configuring, deploying, and monitoring Endpoint Protection policies

  • Managing Compliance and Secure Data Access
  • Overview of compliance settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access

  • Managing Operating System Deployment
  • An overview of operating system deployment
  • Preparing a site for operating system deployment
  • Deploying an operating system
  • Managing Windows as a service

  • Managing and Maintaining a Configuration Manager Site
  • Configuring role-based administration
  • CBacking up and recovering a Configuration Manager siteonfiguring Remote Tools
  • Overview of Configuration Manager site maintenance
  • Backing up and recovering a Configuration Manager site

LABS
  • Exploring the Configuration Manager Tools
  • Searching in the Configuration Manager console
  • Using Windows PowerShell with Configuration Manager
  • Using Configuration Manager Service Manager to manage components
  • Monitoring site and component status
  • Reviewing log files by using the Configuration Manager Trace tool

  • Creating and Running Queries
  • Creating data queries
  • Creating subselect queries
  • Creating status message queries

  • Configuring SSRS
  • Configuring a reporting services point
  • Creating a report by using Report Builder
  • Create and configure data and status message queries
  • Configure and manage SSRS and the reporting services point

  • Configuring Boundaries and Resource Discovery
  • Configuring boundaries, boundary groups, and fallback relationships
  • Configuring Active Directory discovery methods

  • Configuring User and Device Collections
  • Configuring a maintenance window
  • Configure boundaries and boundary groups
  • Configure resource discovery
  • Configure the Exchange Server connector mobile device management
  • Organize resources using device and user collections

  • Deploying the Microsoft System Center Configuration Manager Client Software
  • Preparing the site for client installation
  • Deploying the Configuration Manager client software by using client push installation

  • Configuring and Monitoring Client Status

  • Managing Client Settings
  • Configuring client settings
  • Deploy the Configuration Manager client software
  • Configure and monitor client status
  • Manage Configuration Manager client settings

  • Configuring and Managing Inventory Collection

  • Configuring Software Metering

  • Configuring and Managing Asset Intelligence
  • Configuring Asset Intelligence
  • Monitoring license agreements by using Asset Intelligence
  • Viewing Asset Intelligence reports
  • Configure and collect hardware and software inventory
  • Manage inventory collection
  • Configure software metering

  • Distributing and Managing Content for Deployments
  • Installing a new distribution point
  • Managing content distribution
  • Prepare the infrastructure for content management
  • Distribute and manage content on distribution points

  • Creating and Deploying Applications
  • Installing and configuring the Application Catalog roles
  • Creating applications with requirements
  • Deploying applications

  • Managing Application Supercedence and Removal

  • Using Configuration Manager to Deploy Windows Store Apps
  • Configuring a Windows Store app
  • Deploying Windows 10 apps to users
  • Create, deploy, and manage applications
  • Configure and deploy virtual applications
  • Configure and deploy Windows Store apps

  • Configuring the Site for Software Updates
  • Configuring and synchronizing the software update point

  • Deploying and Managing Software Updates
  • Determining software update compliance
  • Deploying software updates to clients
  • Prepare the Configuration Manager site for software updates
  • Manage the evaluation and deployment of software updates
  • Configure automatic deployment rules
  • Monitor and troubleshoot software updates

  • Implementing Microsoft System Center Endpoint Protection
  • Configuring the System Center Endpoint Protection point and client settings
  • Configuring and deploying Endpoint Protection policies
  • Monitoring Endpoint Protection
  • Configure Endpoint Protection to detect and remediate malware and security vulnerabilities
  • Configure, deploy, and manage Endpoint Protection policies

  • Managing Compliance Settings
  • Managing configuration items and baselines
  • Viewing compliance settings and reports
  • Configuring remediation in compliance settings
  • Using compliance information to create collections
  • Configure compliance settings
  • View compliance results
  • Manage resource and data access

  • Preparing the Site for Operating System Deployment
  • Managing the site system roles used to support operating system deployment
  • Managing packages to support operating system deployment

  • Deploying Operating System Images for Bare-Metal Installations
  • Preparing the operating system image
  • Creating a task sequence to deploy an image
  • Deploying an image

  • Configuring Role-Based Administration
  • Configuring a new scope
  • Configuring a new administrative user

  • Configuring Remote Tools
  • Configuring the Remote Tools client settings and permissions
  • Managing desktops by using Remote Control

  • Maintaining a Configuration Manager Site
  • Configuring maintenance tasks in Configuration Manager
  • Configuring the Backup Site Server task
  • Recovering a site from a backup
  • Configure role-based administration
  • Configure Remote Tools to support client activity
  • Identify Configuration Manager site maintenance tasks
  • Back up and recover a Configuration Manager site

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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