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This course teaches realistic analysis and control techniques to help you identify the root cause of your problems, analyze the potential solutions, and select the solution that will rescue your project.

  • Course Start Date: 2019-03-25
  • Time: 09:30:00 - 17:30:00
  • Duration: 3 days 09:30 AM - 05:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline

Pre-Requisites

- Risk Management - Managing Project Schedules and Budgets - Project Management Fundamentals (PM01) - Applied Project Management (PM08) - IT Project Management (PM11)

Lessons

Regain control when you are behind schedule, over budget, under quality, and beyond the scope.

Learn how to get an out-of-control project back under control through effective project rescue techniques. This course teaches realistic analysis and control techniques to help you identify the root cause of your problems, analyze the potential solutions, and select the solution that will rescue your project. You'll learn to manage the important measures of your project's health, monitor them, and take action to keep the project on track.

As part of the project rescue exercise, you'll learn to master techniques for identifying unrealistic expectations and renegotiating commitments. You'll practice communicating effectively with stakeholders to ensure that they all understand the problems, the actions that need to be taken, and the project's progress as you regain control. Through hands-on exercises, you'll troubleshoot and recover a project during the class. In just three days, you will learn the process, work with the tools and templates, and practice the techniques that will enable you to quickly put your own project back on track. You'll leave the course with a proven recovery strategy that can be implemented on all projects, regardless of size and scope.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

This course was previously titled Troubleshooting and Recovery of Difficult Projects.

What You'll Learn
  • Understand early signs of project problems
  • Identify and assess project problems
  • Resolve problems with budget and schedule
  • Correct resource issues
  • Gain control over scope creep
  • Improve product quality
  • Meet your commitments, or renegotiate them
  • Actively mitigate project risks
  • Manage project issues to closure
  • Develop and manage a project recovery plan
  • Manage stakeholder anxiety
Hands-On Exercises
  • Identify Symptoms of Project Problems
  • Analyze Project Health
  • GQM Analysis
  • Fishbone Diagram
  • Conduct Root Cause Analysis
  • Identify Ways to Correct Problems
Who Needs to Attend
  • Associate Project Managers
  • Project Managers
  • IT Project Managers
  • Project Coordinators
  • Project Analysts
  • Project Leaders
  • Product Managers
  • Program Managers
Course Outline

1. Project Problems

  • The most typical project problems
  • Identifying projects in danger
  • Identifying projects in trouble
2. Measuring Project Health
  • Identifying metrics
  • Basic measures of project health
  • Earned Value Analysis
3. Problem Analysis
  • Understanding the problem
  • Overcoming obstacles to problem identification
  • Performing root cause analysis
4. Recovery Planning
  • Identifying recovery options
  • Selecting the right recovery method
  • Creating the recovery plan
  • Schedule recovery
  • Budget recovery
  • Resource recovery
  • Scope recovery
  • Quality recovery
  • Re-establishing project commitments
  • Renegotiating others' commitments to your project
  • Supplier recovery
  • Team effectiveness recovery
5. Recovery Implementation
  • Implementing the recovery plan
  • Effective management and leadership during recovery
  • Working with the team to rebuild morale
  • Managing stakeholder anxiety
  • Monitoring recovery status
  • Communicating problems and recovery status

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 421 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
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Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

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