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Focusing on Cisco Unified Communications Manager v10.x, Cisco VCS-C, and Cisco Expressway series, you will implement voice and video in a multisite network. You will learn the concepts and configuration elements of globalized call routing, URI dialing...

  • Course Start Date: 2018-12-17
  • Time: 08:30:00 - 16:30:00
  • Duration: 5 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline

Pre-Requisites

Active CCNP Voice or CCNP Collaboration One to three years of active Call Manager/Unified Communications Manager experience Experience with SIP, H.323, and MGCP protocols Basic understanding of video concepts inside unified communications CICD - Implementing Cisco Collaboration Devices CIVND2 - Implementing Cisco Video Network Devices v1.0 CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0

Lessons

Learn to implement a Cisco Collaboration Solution in a multisite environment.

Training Accelerated: Cisco Training Exclusives for Certification Success

Accelerate your Cisco skills and expertise with our Cisco training exclusives for certification success. This course includes six months of free access to:

  • Class recordings so you can review your course any time
  • Unlimited retakes  of your course to strengthen your understanding and ensure a strong exam performance
  • An exam voucher so you have everything you need to take the exam

This hands-on course prepares you for implementing a Cisco collaboration solution in a multisite environment.

Focusing on Cisco Unified Communications Manager v10.x, Cisco VCS-C, and Cisco Expressway series, you will implement voice and video in a multisite network. You will learn the concepts and configuration elements of globalized call routing, URI dialing and call routing, Global Dial Plan Replication (GDPR) based on Cisco Inter-cluster Lookup Service (ILS), Cisco Unified Survivable Remote Site Telephony (SRST), mobility features, and Call Admission Control (CAC).

In consideration of mobile users connected to the public Internet, as well as Cisco TelePresence devices, you will also learn the concepts and configuration elements of Cisco VCS and its integration with Cisco Unified Communications Manager and Cisco Mobile Remote Access (MRA) on Cisco Expressway Series.

We've extended the hours of this course from 8:30 a.m. to 6:00 p.m. each day to give you the most complete training experience possible and to ensure you have time to absorb and fully grasp the in-depth content that will be covered.

Our state-of-the art virtual Cisco UC on UCS lab environment integrated with Citrix XenDesktop provides an easy, reliable, and high-performance lab experience. XenDesktop delivers a high-definition user experience to you anywhere. With XenDesktop, you are given a reliable connection to their virtual desktops with no single point of failure. You will be able to work at their local endpoint devices while accessing virtual desktops provided by XenDesktop to perform labs. The experience is equivalent to that of a local Windows desktop.

What You'll Learn
  • Issues in multisite deployments and their solutions
  • Implement a variable-length on-net dial plan without globalization supporting multiple sites with overlapping extensions
  • Use v7, 8, and 9.1 features, including local route groups and global transformations
  • Transition to a globalized E.164 dial plan
  • Issues with globalization in the NANP
  • Implement a URI-based dial plan for multisite deployments
  • Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and CUCM Express
  • Implement CAC to manage calling and prevent oversubscription of the IP WAN
  • Implement enhanced locations call admission control
  • Implement mobility features such as CUCM device mobility and CUCM extension mobility
  • Explore the use of gatekeepers
  • Configure and implement solutions to reduce bandwidth requirements in the IP WAN
  • Implement Cisco VCS
  • Implement Cisco Expressway series
  • Implement users and endpoints in Cisco VCS Control
  • Interconnecting and integrating Cisco Unified Communications Manager and Cisco VCS
  • Implement a dial plan on Cisco VCS
  • Implement Unified Communications and Mobile Remote Access (MRA)
  • Implementing ILS
  • Implement Global Dial Plan Replication (GDPR)
  • Implementing Call Control Discovery and SAF
Who Needs to Attend

Network professionals who install, configure, and manage Cisco Collaboration solutions in multisite enterprises

Follow-On Courses

There are no follow-ons for this course.

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • CCNP Collaboration
Why Global Knowledge?

Our lab environment has been customized to ensure that you gain the skills you need for multisite deployment and globalization in North America. Other training partners provide a simplistic topology with a generic HQ site and minimal implementation of the North American Numbering Plan (NANP). Our enhanced labs include:

  • A focus on the NANP
  • HQ in North America with multiple branches in North America with overlapping extensions
  • Branch offices featuring international dialing
  • Globalization of dial plans
  • Global dial plan replication
  • Intercluster Lookup Service (ILS)
  • Implementing a real-life variable-length on-net dial plan including:
    • Emergency dialing such as 911
    • Services dialing such as 411, 511, and 611
    • Local 7-digit and 10-digit dialing
    • NANP long distance dialing
    • Variable-length international dialing
  • URI dialing of endpoints
  • Cisco Expressway call routing
  • Cisco TelePresence management suite
  • Each student pod contains the following, independent of other pods:
    • Two Cisco 9951 SIP phones
    • Branch and PSTN phones
    • IP Communicator phones
    • Communications Manager Cluster
    • Unity Connection server
    • TelePresence server
    • TelePresence Conductor
    • Domain controller
    • MediaSense server
    • Cisco Expressway server(s)
    • 2911 and 2811 gateways and CUBEs
    • Fully simulated PSTN

Our next-generation Cisco collaboration platform combines the Cisco Unified Computing System (UCS) with a VMware DRS cluster, distributing the load for individual classrooms across 16 UCS B-Series blades provisioned with 1.6 TB of RAM. Taking advantage of the improved performance of the UCS environment, we can deploy additional capabilities while improving classroom performance. Our collaboration lab environment provides valuable labs that generate high interest by Cisco collaboration users:

  • Learn the basics of managing your virtual apps with our optional VMware exploration lab.
  • Deploy a CUCM VM from an OVA template and install the app in a virtual environment.
Course Outline
1. Multisite Deployment Implementation
  • Identifying Issues in a Multisite Deployment
  • Identifying Multisite Deployment Solutions
  • Implementing a +E.164 Based Dial Plan for International Multisite Deployments
  • Implementing a URI Based Dial Plan for Multisite Deployments
2. Centralized Call-Processing Redundancy Implementation
  • Implementing SRTS and MGCP Fallback
3. Bandwidth Management and CAC Implementation
  • Managing Bandwidth
  • Implementing CAC
4. Implementation of Features and Applications for Multisite Deployments
  • Implementing Device Mobility
  • Implementing Cisco Extension Mobility
  • Implementing Cisco Unified Mobility
5. Cisco VCS and Cisco Expressway
  • Describing Cisco VCS and Cisco Expressway Series Deployment Options
  • Deploying Users and Local Endpoints in Cisco VCS control
  • Interconnecting Cisco Unified Communications Manager and Cisco VCS
  • Implementing Unified Communications Mobile and Remote Access
6. GDPR and CCD
  • Implementing ILS and GDPR
  • Implementing CCD
  • Implementing Policing and Shaping
Labs
Lab 1: Remote Labs Access
Lab 2: Disaster Recovery
Lab 3: Cisco Unified Border Element
Lab 4: SIP Trunk Configuration
Lab 5: MGCP Gateway Configuration
Lab 6: Inter-Cluster Trunk Configuration
Lab 7: Route Groups
Lab 8: Route Lists
Lab 9: IP Communicator Phone Registration
Lab 10: 9951 IP Phone Registration
Lab 11: UnifiedFX Configuration
Lab 12: Traditional Route Patterns
Lab 13: Traditional Dial Plan Testing
Lab 14: User Management
Lab 15: Global Dial Plan and +E.164 Dialing
Lab 16: Multi-cluster Call Routing using Inter-cluster Trunking
Lab 17: URI Dialing
Lab 18: Survivable Remote Site Telephony
Lab 19: Bandwidth Management Techniques
Lab 20: Locations and Enhanced Locations CAC
Lab 21: Device Mobility
Lab 22: Extension Mobility
Lab 23: Unified Mobility
Lab 24: VCS Provisioning and Administration
Lab 25: VCS Dial Plan and CUCM integration
Lab 26: Mobile Remote Access using Cisco Expressway Core and Edge (includes Cisco Jabber)
Lab 27: Global Dial Plan Replication

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 419 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
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Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

Facilitator was excellent
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