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  • Vendor

The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.

  • Course Start Date: 2019-03-11
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day
  • Location: Edmonton
  • Delivery Methods(s): Instructor Led
$200.00
March 11th
2 seats left!
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Course Outline

Pre-Requisites

Basic computer concepts/skills and knowledge of Windows.

Lessons

The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.

Course Content Think Before You Write
  • Plan Your Writing
  • Is E-Mail the Appropriate Choice for This Message?
  • What€(TM)s My Purpose?
  • What€(TM)s My Reader€(TM)s Point of View?
  • What€(TM)s the Most Important Message?
  • What Does My Reader Need to Know?
  • What€(TM)s the Best Way to Organize the Information?
  • Write Out Your Message
  • Use E-Mail Templates
  • E-Mail and Hand-Held Devices
  • Instant Messaging
Launching Your Message
  • Read For Sense
  • Check the Tone
  • Make the E-Mail Easy to Read
  • Salutations
  • Closings and Signatures
  • Proofread!
  • Sending Attachments
  • The Subject Line
  • Last But Not Least: Address the Message
Managing Your E-Mail
  • Reduce E-Mail Interruptions
  • Responding to Messages
  • Keeping Your Inbox Clean
  • Create an Electronic Filing System
Present a Professional Image
  • For a Seamless Style
    • Use Active Language
    • Use Plain English
    • Cut Out the Clutter
    • Use Specific Language
  • Strengthen Those Sentences
    • Watch Those Modifiers
    • Use Complete Sentences
    • Keep Sentences Short, Simple, and Focused
    • Make Sure That Subjects and Verbs Agree
    • Use Pronouns Correctly
    • Use Gender-Neutral Language
  • Punctuate Properly
    • Using Commas
    • Using Semicolons
    • Using Apostrophes
    • Using Dashes and Parentheses

Cancellation Policy

10 business days cancellation or full course fee will be charged

Training Location

TTC, B-11 Cameron Library
11320-89 Avenue, University of Alberta

Edmonton, Alberta
Canada   

About Technology Training Centre

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Technology Training Centre is THE place for computer software training in Alberta.
This is where you come to learn how to get more from the computer or the mobile device in front of you.
Register for courses on Microsoft Office and the Adobe Creative Suite along with customized one on one or group training.
Come to the heart of the University of Alberta campus to learn from our instructors. These highly skilled professionals will also travel across the province to deliver exceptional training for you and your company.
We have your MS Office needs covered, including training on upgrading to a newer version of the software. We offer courses in Microsoft Word, Excel, PowerPoint, Access, SharePoint, Publisher, SQL, Visio, Project, Outlook, OneNote, and InfoPath.
Our graphic designers will train you in Adobe Photoshop, InDesign, Illustrator, Dreamweaver, Acrobat, Lightroom, and Visual Design. If you need training for your digital camera, we’ll provide that as well.

You will also receive:
•    6 months of email support on courses.
•    The option to retake courses within 6 months at no additional charge.
•    Training from instructors that use each of the software packages they teach and have the ability to go beyond what is covered in the outline.
 

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 195 reviews.

The course was excellent, the instructor Rachel was great.
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Was a very informative course.
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My payments were taken care of by last minute training with the University of Alberta. The teacher was good, the content was good.
I already completed a survey at the end of the course so not sure why I have to complete another survey on line? LOL
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The information learned in this course will assist me in my current role. Enjoyed the class.
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I would have preferred using the manual given to follow, so I could add my notes to each area as we worked through the course. Unf ... Read more
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I would have preferred using the manual given to follow, so I could add my notes to each area as we worked through the course. Unfortunately all my notes are in the beginning of the book as we, only looked it once, when a student asked what page we were on.

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More useful contents can be fit in and taught in this class definitely.
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Worthwhile training that provided me with the skills needed to use Onenote.
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I had a lot of knowledge on the course I took but I still learned a few new things which is really nice to come out of a course le ... Read more
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I had a lot of knowledge on the course I took but I still learned a few new things which is really nice to come out of a course learning something. Thanks for the informative day. Doreen

Course Reviews

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