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Course rating of 5 Vendor rating of 4

  • Course Start Date: Sep. 10
  • Location: Virtual (Map)
  • Time: 8:00 am - 8:00 pm (Note on end times)
  • Please Note: End Times are approximate and depend
    on the number or students and pace of the class.
    It is important to allow for the class to run a little bit longer,
    or finish a little sooner, than expected.
  • Duration: 9 days
    08:00 AM - 08:00 PM
  • Delivery Method(s):Virtual Instructor Led
  • Mentored training is a revolutionary training method
    that provides you with the quality training that
    you have come to expect, and combines it with
    flexible learning and a self paced environment.
    For more information click here.
  • Discount Seats Available:2
  • Category:Microsoft Windows Server Training

Course Outline
Validate that you have the skills and knowledge necessary to administer a Windows Server 2012 in an enterprise environment.

Note: This course, like all Global Knowledge courses, is provided only to individuals sponsored by an employer (business, government agency, non-profit, etc.). Fee-paying members of the general public are not permitted to register. For more information, please contact us at (800) COURSES.

This accelerated learning environment helps you build your hands-on skills and prepare for the MCSA: Windows Server 2012 certification exams. This extended-hours Boot Camp, led by senior Global Knowledge instructors, includes targeted lectures using Microsoft Learning recommended content as well as six months of access to over 35 hands-on remote labs.

This Boot Camp includes all the exam vouchers required for certification, along with one free retake voucher if needed. It also includes access to our online study program for 30 days, providing indispensable certification exam prep.

Our exclusive online study program includes:

  • 24x7 chat support by certified mentors: Direct, on-demand access to live certified experts for customized training support
  • Access to the online Microsoft Press E-Reference Library, including all Training Kits, Exam References, and Rapid Review books
  • Recommended Microsoft Reading List designed by our instructors, including topics and chapters within the Microsoft Press E-Reference Library
  • Recorded "Power Hours" for each exam: Online review session covering key exam objectives conducted by our expert instructors
  • On-demand live remote labs: 24x7 on-demand access for six months so there's no scheduling required

This course incorporates content from Microsoft Official Courses (MOC):

  • Installing and Configuring Windows Server 2012 (M20410)
  • Administering Windows Server 2012 (M20411)
  • Configuring Advanced Windows Server 2012 Services (M20412)

You Will Prepare for These Exams:

  • 70-410: Installing and Configuring Windows Server 2012
  • 70-411: Administering Windows Server 2012
  • 70-412: Configuring Advanced Windows Server 2012 Services
Free Retake Exam Voucher

Students who complete the MCSA: Windows Server 2012 Boot Camp and online study program from Global Knowledge will be issued a free retake exam voucher, if needed. Should any student fail the initial exam, he or she will be eligible to receive a second exam voucher.*

To receive your second exam voucher, send us a copy of the results of your first test, and we'll e-mail you a new exam voucher.

*Note: The second exam voucher will only be issued within one year of the first exam voucher issue date. Send Score Report to: Fax: 919-468-4801 E-mail: GKVoucherRequests.NAM@globalknowledge.com

What You'll Learn
  • Administer a Windows Server 2012 Infrastructure in an enterprise environment
  • Implement and configure Windows Server 2012 core services, such as Active Directory and the networking services
  • Administration tasks necessary to maintain a Windows Server 2012 infrastructure, including user and group management, network access, and data security
  • Advanced configuration tasks necessary to deploy, manage, and maintain a Windows Server 2012 infrastructure, including fault tolerance, certificate services, and identity federation
  • Key topics and concepts addressed on the MCSA: Windows Server 2012 exams
Who Needs to Attend

  • IT professionals with at least two years of hands-on experience implementing and administering network and desktop operating systems
  • Systems engineers, network engineers, systems analysts, network analysts, and technical consultants who want to prepare for their MCSA: Windows Server 2012 credential in an accelerated format
  • MCSAs on Windows Server 2008

  • Follow-On Courses

    MCSA: Windows Server 2012 certification is a prerequisite for the following MCSE certifications:

    • MCSE: Desktop Infrastructure
    • MCSE: Messaging
    • MCSE: Communication
    • MCSE: SharePoint
    • MCSE: Private Cloud
    Certification Programs and Certificate Tracks

    This course is part of the following programs or tracks:

    • MCSA: Windows Server 2012
    Course Outline
    Exam 70-410: Installing and Configuring Windows Server 2012
    1: Deploying and Managing Windows Server 2012
    • Windows Server 2012
    • Windows Server 2012 Management
    • Installing Windows Server 2012
    • Post-Installation Configuration of Windows Server 2012
    • Windows PowerShell
    2: Active Directory Domain Services (AD DS)
    • AD DS
    • Domain Controllers
    • Installing a Domain Controller
    3: Managing Active Directory Domain Services Objects
    • Managing User Accounts
    • Managing Group Accounts
    • Managing Computer Accounts
    • Delegating Administration
    4: Automating AD DS Administration
    • Using Command Line Tools for Administration
    • Using Windows PowerShell for Administration
    • Performing Bulk Operations with Windows PowerShell
    5: Implementing IPv4
    • TCP/IP
    • IPv4 Addressing
    • Subnetting and Supernetting
    • Configuring and Troubleshooting IPv4
    6: Implementing Dynamic Host Configuration Protocol (DHCP)
    • Installing a DHCP Server Role
    • Configuring DHCP Scopes
    • Managing a DHCP Database
    • Securing and Monitoring DHCP
    7: Implementing Domain Name System (DNS)
    • Name Resolution for Windows Clients and Servers
    • Installing and Managing a DNS Server
    • Managing DNS Zones
    8: Implementing IPv6
    • IPv6 Addressing
    • Coexistence with IPv6
    • IPv6 Transition Technologies
    9: Implementing Local Storage
    • Storage
    • Managing Disks and Volumes
    • Implementing Storage Spaces
    10: Implementing File and Print Services
    • Securing Files and Folders
    • Protecting Shared Files and Folders Using Shadow Copies
    • Configuring Network Printing
    11: Implementing Group Policy
    • Group Policy Processing
    • Implementing a Central Store for Administrative Templates
    12: Securing Windows Servers Using Group Policy Objects
    • Windows Security
    • Configuring Security Settings
    • Restricting Software
    • Configuring Windows Firewall with Advanced Security
    13: Implementing Server Virtualization with Hyper-V
    • Virtualization Technologies
    • Implementing Hyper-V
    • Managing Virtual Machine Storage
    • Managing Virtual Networks
    Exam 70-411: Administering Windows Server 2012
    1: Implementing a Group Policy Infrastructure
    • Group Policy
    • Implementing and Administering Group Policy Objects (GPOs)
    • Managing Group Policy Scope
    • Group Policy Processing
    • Troubleshooting the Application of GPOs
    2: Managing User Desktops with Group Policy
    • Implementing Administrative Templates
    • Configuring Folder Redirection and Scripts
    • Configuring Group Policy Preferences
    • Managing Software with Group Policy
    3: Managing User and Service Accounts
    • Automating User Account Management
    • Configuring Password-Policy and User-Account Lockout
    • Configuring Managed Service Accounts
    4: Maintaining Active Directory Domain Services
    • Implementing Virtualized Domain Controllers
    • Implementing Read-Only Domain Controllers
    • Administering AD DS
    • Managing the AD DS Database
    5: Configuring and Troubleshooting Domain Name System (DNS)
    • Installing the DNS Server Role
    • Configuring the DNS Server Role
    • Configuring DNS Zones
    • Configuring DNS Zone Transfers
    • Managing and Troubleshooting DNS
    6: Configuring and Troubleshooting Remote Access
    • Configuring Network Access
    • Configuring VPN Access
    • Network Policies
    • Troubleshooting Routing and Remote Access
    • Configuring DirectAccess
    7: Installing, Configuring, and Troubleshooting the Network Policy Server Role
    • Installing and Configuring a Network Policy Server
    • Configuring RADIUS Clients and Servers
    • NPS Authentication Methods
    • Monitoring and Troubleshooting a Network Policy Server
    8: Implementing Network Access Protection
    • NAP Enforcement Processes
    • Configuring NAP
    • Monitoring and Troubleshooting NAP
    9: Optimizing File Services
    • File Server Resource Manager (FSRM)
    • Using FSRM to Manage Quotas, File Screens, and Storage Reports
    • Implementing Classification and File Management Tasks
    • Distributed File System (DFS)
    • Configuring DFS Namespaces
    • Configuring and Troubleshooting DFS-R
    10: Configuring Encryption and Advanced Auditing
    • Encrypting Files Using Encrypting File System
    • Configuring Advanced Auditing
    11: Deploying and Maintaining Server Images
    • Windows Deployment Services
    • Implementing Deployment with Windows Deployment Services
    • Administering Windows Deployment Services
    12: Implementing Update Management
    • Windows Server Update Services (WSUS)
    • Deploying Updates with WSUS
    13: Monitoring Windows Server 2012
    • Monitoring Tools
    • Using Performance Monitor
    • Monitoring Event Logs
    Exam 70-412: Configuring Advanced Windows Server 2012 Services
    1: Implementing Advanced Network Services
    • Configuring Advanced DHCP Features
    • Configuring Advanced DNS Settings
    • Implementing IPAM
    2: Implementing Advanced File Services
    • Configuring iSCSI Storage
    • Configuring BranchCache
    • Optimizing Storage Usage
    3: Implementing Dynamic Access Control
    • Planning for Dynamic Access Control
    • Deploying Dynamic Access Control
    4: Implementing Network Load Balancing (NLB)
    • Configuring an NLB Cluster
    • Planning an NLB Implementation
    5: Implementing Failover Clustering
    • Implementing a Failover Cluster
    • Configuring Highly Available Applications and Services on a Failover Cluster
    • Maintaining a Failover Cluster
    • Implementing a Multi-Site Failover Cluster
    6: Implementing Failover Clustering with Hyper-V
    • Integrating Hyper-V with Failover Clustering
    • Implementing Hyper-V Virtual Machines on Failover Clusters
    • Implementing Hyper-V Vi rtual Machine Movement
    • Managing Hyper-V Virtual Environments by Using VMM
    7: Implementing Disaster Recovery
    • Implementing Windows Server Backup
    • Implementing Server and Data Recovery
    • Restore
    8: Implementing Distributed AD DS Deployments
    • Deploying a Distributed AD DS Environment
    • Configuring AD DS Trusts
    9: Implementing AD DS Sites and Replication
    • Configuring AD DS Sites
    • Configuring and Monitoring AD DS Replication
    10: Implementing Active Directory Certificate Services
    • Public Key Infrastructure (PKI)
    • Deploying CAs
    • Deploying and Managing Certificate Templates
    • Implementing Certificate Distribution and Revocation
    • Managing Certificate Recovery
    11: Implementing Active Directory Rights Management Services (AD RMS)
    • Deploying and Managing an AD RMS Infrastructure
    • Configuring AD RMS Content Protection
    • Configuring External Access to AD RMS
    12: Implementing Active Directory Federation Services (AD FS)
    • Deploying AD FS
    • Implementing AD FS for a Single Organization
    • Deploying AD FS in a B2B Federation Scenario
    Exam 70-410: Installing and Configuring Windows Server 2012

    Lab 1: Deploy and Manage Windows Server 2012

    Lab 2: Install Domain Controllers

    Lab 3: Manage Active Directory Domain Services Objects

    Lab 4: Automate AD DS Administration Using Windows PowerShell

    Lab 5: Implement IPv4

    Lab 6: Implement DHCP

    Lab 7: Implement DNS

    Lab 8: Implement IPv6

    Lab 9: Implement Local Storage

    Lab 10: Implement File and Print Services

    Lab 11: Implement Group Policy

    Lab 12a: Increase Security for Server Resources

    Lab 12b: Configure AppLocker and Windows Firewall

    Lab13: Implement Server Virtualization with Hyper-V

    Exam 70-411: Administering Windows Server 2012

    Lab 1: Implement a Group Policy Infrastructure

    Lab 2: Manage User Desktops with Group Policy

    Lab 3: Manage User and Service Accounts

    Lab 4: Maintain AD DS

    Lab 5: Configure and Troubleshoot DNS

    Lab 6a: Configure Remote Access

    Lab 6b: Configure DirectAccess

    Lab 7: Install and Configure a Network Policy Server

    Lab 8: Implement NAP

    Lab 9a: Configure Quotas and File Screening Using FSRM

    Lab 9b: Implement DFS

    Lab 10: Configure Encryption and Advanced Auditing

    Lab 11: Use Windows Deployment Services to Deploy Windows Server 2012

    Lab 12: Implement Update Management

    Lab 13: Monitor Windows Server 2012

    Exam 70-412: Configuring Advanced Windows Server 2012 Services

    Lab 1: Implement Advanced Network Services

    Lab 2a: Implement Advanced File Services

    Lab 2b: Implement BranchCache

    Lab 3: Implement Dynamic Access Control

    Lab 4: Implement Network Load Balancing

    Lab 5: Implement Failover Clustering

    Lab 6: Implement Failover Clustering with Hyper-V

    Lab 7: Implement Windows Server Backup and

    Lab 8: Implement Complex AD DS Deployments

    Lab 9: Implement AD DS Sites and Replication

    Lab 10: Implement Active Directory Certificate Services

    Lab 11: Configure AD RMS

    Lab 12: Implement AD FS

    Prerequisites & Certificates

    Two years of hands-on experience working in a Windows Server 2008 or Windows Server 2012 environment Recommended: Hands-on Windows Client experience with Windows Vista, Windows 7, or Windows8

    Certificates offered

    Certificate of completion

    Cancellation Policy
    We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted.

    Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
    Map & Reviews
    Global Knowledge
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    Online Classroom
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    We have not received any reviews specific to this course as yet, however here are some reviews of the training vendor.

    Facilitator was excellent
    Reviewed by 2018
    the second day of training the labs/internet/something didn't work, we did not get trained on the course content. The instructor did provide alternative learning, and witty conversion. But I only received 50% of my training!
    Reviewed by 2018
    Course did not include a printed workbook which made it very difficult to take any notes. A bit discouraging b/c the other participants all had experience with previous versions of MS Project, not exactly intro level. Topics moved along very quickly; I always felt like I was struggling to keep up, and I don't know how much I'll remember when I need to use the course content myself later. Also, the course was rescheduled a couple times to get a sufficient number of participants and an instructor.
    Reviewed by 2018
    Little bit basic course. I was looking a little bit higher level
    Reviewed by 2018
    Very good, wish there were different levels of Pivot tables like they have in excel
    Reviewed by 2018
    If you are able to, Take the bus or get dropped off... 3 hrs downtown parking was $24... The course and instructor were GREAT though!
    Reviewed by 2018
    Labs were not accessible at noon on the second day of the 3 day course. A workaround was created, however, it took 1/2 a day which put us way behind schedule. The instructor experienced audio problems on the second and third day and was unable to fix them. It was very difficult to follow him and I did not learn very much as a result.
    Reviewed by 2018
    Reviewed by 2018
    Have a hard copy of the Project training manual would be beneficial to make notes as we were learning. We struggled the first day with connecting issues for those participating remotely from a GK facility (each time an activity was performed the one group lost connectivity. The instructor would have to wait until they reconnected to proceed - very time consuming). I feel this did impede learning; however the instructor handled it very well!
    Reviewed by 2018
    I have taken GK courses in the past and this one lived up to my expectations. I will continue to recommend GK for training purposes.
    Reviewed by 2017
    This was a lot of information to absorb in such a short time. The training provider was great, my only recommendation was to shorten the amount of time spent on personal experiences. It's hard to take in all the additional and sometimes unnecessary information, when we already have a lot to learn in such a short timeframe.
    Reviewed by 2017
    Direction about food not provided; first day 1 hour late because instructor couldn't log into the course presentation material; coffee machines broken; coffee cups unavailable on second day afternoon; instructor rather gruff and short-tempered; couldn't access course materials using Safari and tech support kept telling me there was nothing wrong (which there was). Had to use another browser; location of course very challenging to get parking for (and parking very expensive). Queen/Yonge not easily accessible; pricing and calls from Global Knowledge out of sync
    Reviewed by 2017
    The sound for the training session is bad... the teacher was cutting very often and the class students was not eared properly... beside this all good
    Reviewed by 2017
    Reviewed by 2017
    Very good course that covered a good amount of topics that pertained to vendor management. Would have scored the course 100% except that not all the information was relevant to me. The course seemed to be more focused on managing service or IS&T vendors while I was looking for vendor info on those supplying goods.
    Reviewed by 2017
    Lab setup is very bad
    Reviewed by 2017
    Was a good seminar
    Reviewed by 2017
    Excellent Facility, Excellent Instructor.
    Reviewed by 2017
    The training provider was very good.
    Reviewed by 2017
    The lab was poorly designed, some part of the labs couldn't work with this network design, we ask several time the instructor to take action but nothing was done, he finally send them an email but the NterOne team never proceed to any changes. I would have expect the instructor to go hands-on on the lab and try to figure it out to see how it is suppose to work even if labs are outsourced by GK.
    Reviewed by 2016
    Lab content has to be reviewed.
    Reviewed by 2016
    There was a lot of material to fit into 4 days of training. There was also technical problems with seeing the presentation. Also the material provided was 2 slides per page and in several cases, it was unreadable.
    Reviewed by 2016
    The instructor was very knowledgeable and friendly. He had a upbeat attitude throughout the two sessions that made the course enjoyable. He was able to explain topics in a very simple manner. His use of whiteboard notes and graphics also helped explained these complex concepts.
    Reviewed by 2016
    This was the first virtual class I attended and it was a very positive experience.
    Reviewed by 2016
    Course material is out of date which did not help me gain knowledge of Azure. This course has damaged Microsoft's reputation with me and I'm an Architect responsible for recommending Cloud suppliers to clients. It will be difficult recommending Microsoft based on this course.
    Reviewed by 2016
    Thank you
    Reviewed by 2016
    very hands on and practical course with knowledgeable instructor
    Reviewed by 2016
    This is one of those courses similar to a number of them at Global Knowledge that could be done in 2 days or less. We spent about l50-60% of the time working on the exercises which is fine, however it would be more helpful if at least half of the exercises were done in the class by the instructor and work through rather than just showing an talking to the canned answers on the workbook. Also, I find it very cumbersome when Global Knowledge now provided one book (course materials & exercise workbook) in one. The entire class spent way to much time flipping back and forth between the course content & the workbook when we were doing the exercises, what a waste of time!
    Reviewed by 2016
    An excellent course for experienced Citrix techs moving from XenApp/XenDesktop 6.x or earlier to the new 7.x
    Reviewed by 2016
    please look at using another platform for delivering the course via online. I experienced tremendously difficulty on the first day staying connected, and there was a lot of problems hearing the instructor online. Just made it somewhat frustrating to participate in the course.
    Reviewed by 2016
    The course started at 8am ET, but I live in Calgary (Mountain Time), so it's 6am. I have to get up at 5:30am every day for 9 consecutive days. That's a bit hard for me. If it could be even half hour later (best for me is 1hr later), it would be much better.
    Reviewed by 2016
    This course can be done in 2 days. 3 days is a stretch.
    Reviewed by 2015
    Would like to have the slides available to print.
    Reviewed by 2015
    Excellent instructor, very knowledgably, great communications and presentations skills.
    Reviewed by 2015
    I took the virtual training. In the beginning we spent a lot of time to get every participant ready. The experience would be better if I took the classroom training.
    Reviewed by 2015
    The course was great however the 8:30 am start time was tough with a kid that I had to get to school. I either just made it or was within 10 minutes of the start time. A 9 am start time would be easier for people in my shoes. My classmates and I found the network slow and the network dropped a few times while working on labs. Hard copies of the lectures and labs would have been preferable. Very annoying to have to either print them out 10 pages at a time or to work only through the app.
    Reviewed by 2015
    The course is delivered by an industry expert and it really helped when it comes to understanding applicability of certain theoretical concepts.
    Reviewed by 2015
    Shipping address was asked but no materials was sent. Vendor encapsulation.....
    Reviewed by 2015
    There were technical issues with Adobe Connect on 2 of the 5 days, one causing an outage for an hour or 2. I'm unable to rate the instructors presence, as we never actually saw him, which is why I just put 2.5 (average).
    Reviewed by 2015
    Reviewed by 2015
    Great Instructor
    Reviewed by 2015
    As virtual students, we never actually saw the instructor (only heard him), so I can't actually rate his Presence (but the field was required).
    Reviewed by 2015
    Our instructor- Dave was very helpful and kept everyone engaged. I definitely benefited from taking this particular course. I would highly recommend it to all. thank you! Ana
    Reviewed by 2015
    Re course materials: I wish Lab keys would have a screenshots
    Reviewed by 2015
    Instructor was both knowledgeable and personable - I would definitely consider taking another class with him!
    Reviewed by 2015
    Only issue with the facility is that the image color of the projector in classroom 3 turned yellow and stayed yellow for 2.5 days.
    Reviewed by 2015
    This course is heavily loaded, it helps to have an overview of what "cognos manager framework" can do. It focuses on a dimentionnel approach. In my case I would have appreciated a the focus based on a relational approach.
    Reviewed by 2015
    The course was IT project Management. It really seemed like a Project management fundamentals course not so much IT.
    Reviewed by 2015
    Excellent facilitator. The course content was well balanced and spread over day.
    Reviewed by 2015
    Had GK before, last time was good. This time the instructor was a bit off with the teaching style. Both times they send the course materials to the wrong location, company had to re-route it.
    Reviewed by 2015
    The class room at GK on BAY was an oven, but they booked us at a local hotel, which was great.
    Reviewed by 2015
    The course was really very helpful Instructor and facility were good as well. Only the missing the hardcopies material, sometime this help a lot than electronics copy. I understood the environmental policies very well, I used to work with Alberta Health and Environmental group as well with so many project. But for the course material it was required tools. For the contractors if the course falling on weekend would be great.
    Reviewed by 2015
    I am not highly enthused about taking a course over a video link, however, I did find that this course was well presented. It's my feeling that there is no substitute for a classroom environment when it comes to learning and sharing ideas.
    Reviewed by 2015
    I have not received the training certificate.
    Reviewed by 2015
    I really liked the useful tip cards as well as the introduction to KUMA. I feel KUMA could be used is almost any circumstance.
    Reviewed by 2015
    Too basic materials!
    Reviewed by 2015
    The only issue I encountered is that this course was cancelled multiple times before it was finally held. I would ask if there is a way to avoid frustrations with cancellation of future postings.
    Reviewed by 2015
    Course was great. Training provider was even better.
    Reviewed by 2015
    I was nervous about taking my first online course but the instructor was amazing and thorough. I would love to take another course from him in the future.
    Reviewed by 2014
    The provider was very knowledge and very professional
    Reviewed by 2014
    Since this is an online training, there are some items not applicable for evaluation purpose.
    Reviewed by 2014
    Great course and great teacher but it would have been noce to fins out Global Knowledge moved from Scott Street to Albert. Found that out when I showed up at Scott street and got off the elevator into an empty floor. I was nt alone as most in my class foudn this out the same way as well.
    Reviewed by 2014
    The instructor was knowledgeable in Word 2010 and very pleasant to work with. My problem was with the technology used, being it was a virtual session. There were too many instances where I had to log on, too much lag, audio problems on both my end and the trainers side of things. Perhaps the pre-test should also include an audio aspect in order to trouble-shoot audio problems prior to the beginning of the class session.
    Reviewed by 2014
    I do not feel as though I learned any new skills from taking this course. I did enjoy some of the course material but there was something missing from it. Very basic, highly repetitive. Everyone knows how to make a "to do" list but how to you prioritize and create focus in your daily work? I still am not sure of that. Although the instructor was very good and knowledgeable, someone with more energy and enthusiasm would have been better suited to teach this course as it became a little dull in the afternoon.
    Reviewed by 2014
    I really enjoyed the on-line class. Very helpful
    Reviewed by 2014
    it was good just a bit too fast.
    Reviewed by 2014
    The course material was good, although I would strongly recommend that participants be quite familiar with the PMBoK (either PMPs or CAPMs etc.) The instructor Bruce was very knowledgeable and provided some real world experience and examples.
    Reviewed by 2014
    Could possibly have been a 4 day course rather than 5 but there were people going at different speeds so the pace accommodated everyone. Also the lab environment perfectly for most students but a few did run into technical difficulties that had nothing to do with their inexperience with SharePoint. This was frustrating. The instructor is very knowledgeable and very helpful. I would like the contents of this course to be something we could get a certification in.
    Reviewed by 2014
    Reviewed by 2014
    I like the fact that we did the exercice together with the instructor to show the content/knowledge and by ourself after that. However, I would have like to do different exercices to make sure I understood the content.
    Reviewed by 2014
    The 3's are really not applicable as this was a webinar
    Reviewed by 2014
    Overall course content was good. Got behind in some of the sessions. Still need to go back to them.
    Reviewed by 2014
    The ONLY reason facilities is marked low is because you asked about parking. The location is not conducive to finding parking. Otherwise - fantastic! And I loved the coffee bar!
    Reviewed by 2014
    Training provider is good but I was particularly impressed with Mr. Gilles Marcil who was our instructor for this course. He is well prepared and explains matter very well.
    Reviewed by 2014
    I was truly impressed with the format and information given. Clear and precise.
    Reviewed by 2014
    Course was too long, ended up not really understanding anything after the afternoon break. Took a day with our IT to load Mozilla, and still had difficulty starting labs. Virtual computer did not always work and lab screens were challenging working from laptop having to scroll up and down to complete tasks and read instructions.
    Reviewed by 2014
    Trainer Robert Proulx was excellent! Very knowledgeable, great sense of humour and the pace of the course was exactly what I needed.
    Reviewed by 2014
    no take away booklet. they offer the digital copy only and I would have liked to have the booklet for quick reference
    Reviewed by 2014
    Hello, It may be useful to have either a telephone booth and/or a breakout room for private mobile telephone conversations during breaks from the course. Please provide a document identifying my name, date of course, and number of hours. Thank you. Bill McCreery
    Reviewed by 2014
    Different levels should be established for people using Word for the very first time and others who are there to learn updated application. Some of the content was too basic for intermediate users. The trainer seemed confused trying to explain certain features.
    Reviewed by 2014
    The labs were buggy and lacked adapted instructions for the non-standard setup being used. This caused several headaches and need to troubleshoot before most would function properly.
    Reviewed by 2014
    Instructor was exceptional
    Reviewed by 2013
    It was a great class where the instructor provided lots of relevant examples to apply to day to day use utilizing the course material as a guideline.
    Reviewed by 2013
    This course was absolutley amazing. It provided me with wonderful tools to use in my work and day to day activities. Ross Rennie was our instructer and he was phenommenal. He was knowledgable, entertaining and very welcoming to everyone in the course. Is it wrong to say that I was excited to get back to work in order to implement these new tools?
    Reviewed by 2013
    Perhaps a less experienced instructor would be better to teach the more basic material. While our instructor was very knowledgeable, she seemed lost in some of the more basis functions and interfaces at times (probably because she hasn't had to work with them regularly for years). Could have spent A LOT less time going off on stories/tangents or explaining the lab/e-reader interface quirks, but overall a decent class with a few good pointers here and there.
    Reviewed by 2013
    The textbook(s) given for this course (ICND1v2) do not do very well when it comes to explaining the various acronyms and abbreviations when they first show up in the text. Many of these acronyms / abbreviations are not industry standards but rather Cisco-specific terms and the Glossary at the end(s) do not contain a full suite of the terms that are referenced throughout the text, leaving the reader to search for their meanings elsewhere...
    Reviewed by 2013
    Was a virtual training therefore section one is N/A
    Reviewed by 2013
    I was very impress with the instructor. She was very knowledgeable and I really like the fact that she shared some of her own experience with the group.
    Reviewed by 2013
    the training provider was really good and patient. I just wish we would have gone a bit further with some functions as the level was very basic, more like a level 1 /beginner.. but in terms of presentation, he did very well :)
    Reviewed by 2013
    The Cloud course exam was a farce. I expected to sit the exam on the second day but had to schedule it for the following day. The exam itself asked questions not covered in the course and some of the questions were extremely subjective, and as such I was extremely disappointed to have failed it by only one mark.
    Reviewed by 2013
    Very good course.
    Reviewed by 2013
    Very good instructor! Really took the time to explain answers to questions that were asked.
    Reviewed by 2013
    great, terrific
    Reviewed by 2013
    The instructor was excellent and made the course.
    Reviewed by 2013
    The instructor regularly asked us about the pace and everyone else was fine with it so I didn't say anything. However, it really feels like a 3-day course stretched to 5 days.
    Reviewed by 2013
    I would have liked 1/2 to 1 hour to study the contents of the course we had covered on the last day prior to writing the exam.
    Reviewed by 2013
    The instructor only tought 4 sections, we have 7sections in total,so after class, I have to finish them by myself!
    Reviewed by 2013
    Jeff and Paul are awesome to work with. Very organized and knowledgable
    Reviewed by 2013
    Virtualization and Cloud Essentials is a good course. Instructor has an excellent presentation style, knowledge and provided lots of additional information that will assist when on-the-job. The manuals do need an update but the instructor provided a lot of the latest information and live examples to make up for the out-dated information. A bit intense having two back-to-back classes with exams but have the option to take exams at a later date. Would recommend this class
    Reviewed by 2013
    May be limit number per course to 8 max.
    Reviewed by 2013
    Too many typos in the course material, especially the lab book.
    Reviewed by 2013
    A lot of contents to cover and could be overwhelming but the instructor Ted Church made it look simple and very easy to understand. He is good and very knowledgeable about what he teaches.
    Reviewed by 2013
    Global Knowledge does not provide printed copies of the workbooks, and you can not print your own from the electronic file they provide. You can purchase a printed copy for an additional charge which is ridiculous after paying for the course already.
    Reviewed by 2013
    Employees were not as professional as they could in at least couple situation. The classroom was too hot in the first day, and freezing in the following days. This course should be a 5 days course, and not 4. Impossible to handle 100% of the content in 4 days.
    Reviewed by 2013
    This course was way more basic than the outline describes, I felt that we should have covered more of the functions of Visio and less of the basic windows/microsoft functions.
    Reviewed by 2013
    Instructor was very knowledgeable about the subject. He is natural teacher which makes subject easy to understand
    Reviewed by 2013
    Was disappointed with the course content. For a level two course felt the trainer focused far too much on basic skills and not enough on animation and advanced features. Class progress was slow during the day, yes I learned new skills and learned about new capabilities of PPT 10 but relied on google not this course to perfect them.
    Reviewed by 2013
    I would like to have had more in-depth work on the process analysis portion and less on modelling. From the outline, I thought there would be more focus on analysis than there was. I think the course could maybe be 5 days instead of 4, or maybe state that knowledge of modelling is a requirement to take this course. Other than that, it was a good course. Good for more entry-level BA types; if you have a lot of experience, you will probably find it doesn't add that much.
    Reviewed by 2013
    The course material was overly dense and contained a lot of redundant information.
    Reviewed by 2013
    The instructor was fantastic - very knowledgable and engaging. The "polestar" was used only briefly and in my opinion had no value add to this course.
    Reviewed by 2012
    You should always host your Montreal trainings at the Bonaventure Hilton.
    Reviewed by 2012
    As always, Global Knowledge has put together another great Microsoft course (Config, Manage & Maintain Windows Server 2008 R2). This is my fourth time taking a course through Global Knowledge and it likely won't be my last.
    Reviewed by 2012
    Trainer is very knowledgeable. He was able to resolve any issues we encountered in our office.
    Reviewed by 2012
    Very interesting course and trainer. This course should be mandatory for all government clerks.
    Reviewed by 2012
    Excellent course Excellent instructer
    Reviewed by 2012
    I was not able to take the course book with me. I payed for the course so i should not have to buy the course book. The downloadable PDF of the course book is not printable. I like a hard copy to read as opposed to the computer screen.
    Reviewed by 2012
    Room was very cold! However the facility itself was clean with a friendly environment. Instructor had average knowledge of Microsoft Project 2010 and often could not answer questions. Presentation was average - instructor read handout page by page from a photocopied document that was projected onto wall.
    Reviewed by 2012
    The dissappoint with this course, you can't print the maunal, I think we pay enough money to take the course. VERY dissapointed in this aspect and only this.. would definitely compare else where due to this one factor.. shame as I felt the the instructor and facility to be excellent.
    Reviewed by 2012
    Very informative course. Covered everything I was looking to learn about Access. Would be interested in taking the level 2 course to expand on what I learned in this one. Global Knowledge in Mississauga is very nice and my instructor was great. A bit of a long drive coming from Durham region but would return and would reccomend to others.
    Reviewed by 2012
    I found the course to be a bit too advanced for a level 1 Excel.
    Reviewed by 2012
    Reviewed by 2012
    The instructor was excellent and very knowledgeable. The office manager was very friendly and helpful as well. Overall it was a fantastic course and I will recommend Global Knowledge to family and friends! :)
    Reviewed by 2012
    Content as expected. Additional materials and relevant examples to drive learnings were provided. Lots of exercises to practice. Will be able to apply knowledge.
    Reviewed by 2012
    Check computers and other electronics and its functionality before course start up. Have up to date slides (binder and its hand outs show year 2011).
    Reviewed by 2012
    This was a virtual class so I cannot comment on the facility (I have rated the facility as I could not submit this otherwise), and because the course was Eastern Standard Time, for myself it was a little early as Eastern Standard Time was 2 hours ahead of my time. The instructor Mark Husereau was very knowledgeable and a really great with being patient, (this was my first virtual class). Mark used real examples throughout the course which was really great.
    Reviewed by 2012
    Course is as described. Alot of time is allowed to practice the new skill-set learned. Instructor is very knowledgable and provided additional information and tips. Worth while course.
    Reviewed by 2012
    The course was mainly about application which is fine for level 1. In level 2 I hope to get tips on design.
    Reviewed by 2012
    Attending sessions provided by GlobalKnowledge has been useful and career enhasing. The Coach, Coach, Coach instructor was EXCELLENT and provided addional, relevant information during session with supporting handouts.
    Reviewed by 2012
    - do we get a certifiacate for completing the courseÉ - although the instructor did give us excercises to do I would have liked a few more - almost like a test, so that I made sure I retained and understood what was taught. I`m a learn to do by doing person and like the instrutor lead courses so I can have someone there to explain in my terms how things work. I`ll have to really use the online excercises to make sure Ì am confident when I need to do something in Excel.
    Reviewed by 2012
    Should be time allocated for questions and answer
    Reviewed by 2012
    The instructor was excellent as was the hands-on learning approach. The only thing I took issue with was the fact that there were a lot of bilingual persons taking the course and they tended to ask questions in French, during this English class. The instructor was trying very hard to explain everything in both languages, but I felt that these students should have requested a French-speaking classroom setting if they wanted to speak French.
    Reviewed by 2012
    Very professional. Facility clean and comfortable.
    Reviewed by 2012
    For the cost of this course, a hard copy of the course handout should be provided as the classes follows the handout word for word.
    Reviewed by 2012
    The facilities at Global Knowledge were great. The Instructor was very knowlegable and made it easy to learn the material. It was a very good experience:)
    Reviewed by 2012
    Note: We had 2 different trainers during this 3 day course. Course: Terminology should reflect North America and be consistent with our business lingo.
    Reviewed by 2012
    Found the course very informative. I had little exposure to Sharepoint and learned a number of things I didn't know. Plan to take the next level of training
    Reviewed by 2011
    A charged mannul would be provided for students to make notes whereever they think instructions are important as reminders
    Reviewed by 2011
    The course is so expensive to be payed by oneself. In almost all the others participants their companies pay the fee.
    Reviewed by 2011
    No course books were provided for us to take.
    Reviewed by 2011
    Course was very detailed but more time would be helpful during workshops. An additional day would help lessen the course load.
    Reviewed by 2011
    should have discuss some case studies,,overall A+
    Reviewed by 2011
    Our instructor was very knowlegable and he provided excellent real life stories.
    Reviewed by 2011
    The course was very relevant. I was able to apply the knowledge I aquired in the course to my job on the very next day. The only complaint I have is with the temperature of the room. It was freezing! Students has to wear a jacket or sweater. We were told the temp gage was shared with another classroom that was quite warm so they had turned the temp very low causing our room to be very uncomfortable.
    Reviewed by 2011
    Given the cost of the course, the hardcopy of the manual should have been provided. It would have been useful to make notes alongside the material as we went along.
    Reviewed by 2011
    I am very disappointed with the handouts. I was told I could go online and download a copy of the manual, the problem is that I would like the printed copy of the manual. I chatted online with one of your technitian who was unable to help me. Then I was told someone would contact me by phone to help me. That never happened. When taking a training course, a person EXPECTS to leave the course with ALL the material.
    Reviewed by 2011
    Great course provider, keep it on your roaster
    Reviewed by 2011
    Course content and labs were very good, everything worked as expected.
    Reviewed by 2011
    I really enjoyed this course and was surpised how ell everything was run...enjoyed the instructer very much (Par) and would like to take an other course with him. I wish we could have taken the work book home with us though!!!
    Reviewed by 2010
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