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Instructor-Led, Hands-On Microsoft Outlook 2002/2003 - Level 2

Course Outline
Microsoft Outlook - Level 2
| | ID: SAMSO1 | Course Length: 1
|Module 0: Formatting Outlook Messages|
  • Applying Character Formatting
  • Applying a Style To a Paragraph
  • Inserting a Picture Into a Message
  • Using Stationery To Create a Message
  • Creating a New Stationery
  • Formatting Paragraphs
  • Switching Message Formats
  • Creating a Bulleted List in a Message
  • Using Smart Tags
  • Finding Text in a Message
  • Checking Spelling/grammar As You Type
  • Running the Spelling and Grammar Checker
  • Changing the Message Background Color
  • |Module 1: Using The Address Book|
  • Working with the Address Book
  • Deleting An Entry
  • Finding An Entry
  • Opening the Address Book
  • Selecting a Different Address Book
  • Setting Address Book Options
  • Copying An Address
  • Creating a New Contact Entry
  • Creating a Personal Address Book
  • Creating a Distribution List
  • Viewing Entry Properties
  • |Module 2: Working With The Rules Wizard|
  • Opening the Rules Wizard Dialog Box
  • Adding a Rule To the Rules Wizard
  • Changing the Value of a Rule
  • Editing a Rule
  • Creating a Rule Using a Template
  • Deleting a Rule
  • |Module 3: Working With Files And Applications|
  • Importing Data Into An Outlook Folder
  • Exporting Outlook Data
  • Creating a Letter To a Contact
  • Using Mail Merge with Word
  • |Module 4: Working Offline|
  • Managing Remote Connections
  • Creating a Dial-up Connection
  • Enabling Offline Use
  • Modifying Send/receive Settings
  • Switching Between Online and Offline
  • Working with the Outbox
  • Synchronizing Folders
  • Defining Send/receive Groups
  • Using Remote Mail
  • Downloading Messages for Remote Use
  • |Module 5: Working With The Multiple E-mail Accounts|
  • Setting Up Additional E-mail Accounts
  • Sending Messages From Different Accounts
  • Accessing Mail From Different Accounts
  • |Module 6: Working With The Internet|
  • Scheduling An Online Meeting
  • Starting An Online Meeting
  • Managing Favorite Web Sites
  • Working with a Newsreader
  • Subscribing To a Newsgroup
  • Sending/receiving Newsgroup Messages
  • Sharing Calendar Information
  • Using the Microsoft Free/busy Service
  • Sending/receiving Instant Messages
  • |Module 7: Working With Folders And Forms|
  • Using Folder Properties
  • Using the Mailbox Cleanup Dialog Box
  • Creating a Form
  • Using a Form
  • Managing Form Properties
  • Setting Up Public Folders
  • Posting a Discussion Item To a Folder
  • Setting Home Page Properties
  • Setting Permissions Properties
  • Accessing Another User's Folder
  • Opening a Folder in Its Own Window
  • Creating a Personal Folder
  • Opening An Outlook Data File
  • Setting Global Autoarchive Properties
  • Setting Folder Autoarchive Properties
  • |Module 8: Customizing The Information Viewer|
  • Moving a Field in a View
  • Using Colors To Organize Messages
  • Formatting a Column in a Tabular View
  • Filtering a View
  • Resetting a View
  • Filtering Messages with a Custom View
  • Grouping Items in a Folder
  • Formatting the Settings for a View
  • Formatting the Settings for Other Views
  • Using Automatic Formatting
  • |Module 9: Customizing Menus And Toolbars|
  • Hiding the Outlook Bar
  • Adding and Removing Toolbar Buttons
  • Adding Commands To Outlook Menus
  • Changing Icon Size
  • Creating a New Group
  • Renaming a Group
  • Adding a Folder Shortcut
  • Adding a Storage Device Shortcut
  • Renaming a Folder Shortcut
  • Deleting a Folder Shortcut
  • Deleting a Group
  • |Module 10: Using The Other Shortcuts Group|
  • Displaying the Other Shortcuts Group
  • Opening the My Computer Folder
  • Changing the My Computer View
  • Exploring Computer Resources
  • Using Other Folder Shortcuts
  • |Module 11: Setting Outlook Options
    Prerequisites & Certificates

    previous levels or equal knowledge

    Certificates offered

    certificates provided

    Cancellation Policy
    For courses bought at the regular price 10 Business days are required for cancellations.
    For courses bought at the 'last-minute' price - all Registration are final
    Map & Reviews
    CBIT Training Ottawa
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    I would recommend this vendor, with cautions. The course content did not nearly cover everything listed in the course description. The course started late and finished early, the instructor did not follow the course materials at all, and many topics that were supposed to be covered were not. Hopefully they are in the course book and I will be able to work through it on my own. I haven't had time to go through the book yet, and we didn't use it in the course. The material that was presented was good, but the instructor's knowledge was limited.
    Reviewed by 2012
    The Teacher really explained every topic very well and kept us very interested. She was a wonderful teacher.
    Reviewed by 2012
    I registered for the Access level two after already taking the level one last week thinking that it would be a continuation of what I learned in level one. This was not the case, it was all the same material as in level one. I don't understand how this can happen at the same school. I felt that the level two was really a waste of my time and mostly money.
    Reviewed by 2012
    I found there was too much theory. Hard to follow the second day. Should be more theory day 1 and then plenty more exercises Day 2.
    Reviewed by 2012
    Location isn't the greatest, but I had a good instructor, great computers to work with and relevant exercises. I would go back for more courses.
    Reviewed by 2012
    The instructor was very knowledgeable and accommodating. The presentation material and CD was excellent.
    Reviewed by 2012
    Trainer was good. Gave explanation WHY things are done in specific order. Not just "do this, do that"
    Reviewed by 2012
    This is my second workshop with CBIT. The facilities and ammenities offered are exceptional. Administrative staff are very friendly, helpful and eager to assist. Course content and quality of instruction have more than met with my needs and expectations. I am very confident in their ability to provide quality programming and have already recommended them to others in my organization.
    Reviewed by 2011
    Course was fantastic and the instructor very knowledgeable and well organized. Due to a small class size, she was able to customize the course content to meet our individual training needs. In addition, CBIT provided each of us with the complete Org Plus manual which will be very handy as a reference tool back in the workplace. CBIT staff were welcoming and friendly - and served a hot breakfast at 10:00 am! There is also a fridge, microwave and break room avail. Not many great restaurants in the area, so better to pack your lunch. Overall, a great day.
    Reviewed by 2011
    We were provided a cd with a pdf copy of the manual for future reference which is great but no printed manual was provided to refer to during the course - this would have been helpful for learning.
    Reviewed by 2011

    This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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