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This is a 5-day, instructor-led, technical course providing in-depth coverage of how to install & configure the functional components of the Cisco Unified Wireless Network Solutions product in several deployment models in an enterprise customer network.

Course Outline
The course is a five-day, instructor-led, technical course providing in-depth coverage of how to install and configure the functional components of the Cisco Unified Wireless Network Solutions product in several deployment models in an enterprise customer network. Learners become familiar with the inter-communication of key system components, interactions between components, software configuration, troubleshooting, monitoring, and debugging. Knowledge is reinforced by hands-on lab exercises.

  • Channel Field Engineers
  • Cisco Network Consulting Engineers
  • New UC Partners
  • Customer Network Enginee
Skills taught

Upon completing this course, the learner will be able to meet these overall objectives:

how the Cisco Unified Wireless Network components meet the challenges to successful deployment
Select and properly install the Cisco Unified Wireless Network hardware appropriate to site and use requirements
Configure Cisco Unified Wireless Network administrative settings to support specific site and use requirements
Configure security on devices and endpoints in a WLAN deployment to support site and customer requirements
Maintain and troubleshoot WLAN hardware, software, and operational functionality using bundled and add-on tools
Design and implement the appropriate WLAN solution for varying situations
Install and configure Cisco WCS in the Cisco Unified Wireless environment
Deploy and maintain the MSE

Course Content

Module 1: Cisco Wireless LAN Solutions
Lesson 1: Characterizing Cisco Enterprise Wireless LANs

  • Describe WLAN in general, identify typical uses including verticals, and describe the unique enterprise WLAN challenge¬†¬†¬† Explain unique characteristics of Cisco's WLAN solutions, establishing its leadership in the industry
  • Describe how Cisco leads the industry in researching and standardizing interoperation of its WLAN solution with client devices
  • List the different characteristics and benefits of the Cisco Unified Wireless Network
  • Identify the key components in a CUWN solution
  • Identify the critical predeployment planning steps necessary for a successful CUWN to operate
  • Describe the Cisco professional services available for planning and deploying a CUWN
Lesson 2: Identifying Hardware Models
  • Identify and describe the different models of WLCs, including the number of APs supported, ports, interfaces, and software ordering
  • Identify and describe the different models of APs, including outdoor versus indoor types, bands supported, 802.11 technologies supported, power options, mounting options, the differences between autonomous and lightweight APs, and antenna options
  • Identify use cases for MSE and models available
Lesson 3: Describing WLC Terms and Protocols

Describe how WLCs connect to wireless and wired network components Describe how virtual LANs (VLANs) are implemented in wireless networks Explain the functions of the distribution system port on the WLC Describe the 802.3x flow control option enabled through the WLC GUI Explain the communication protocols used between LAPs and WLCs Identify and describe the protocols used for communications between devices on the management plane Identify and discuss three key improvements in Wi-Fi technology as a result of IEEE 802.11n

Module 2: CUWN Installation and Configuration
Lesson 1: Installing Hardware Components

  • Locate the installation procedures for the various standalone WLCs
  • Locate the installation procedures for the various integrated WLCs
Lesson 2: Configuring the WLC Setup
  • Describe and select the initial setup options for the Cisco WLC
  • Identify and use three of the CLI Configuration Wizard options
  • Describe and use the web-based GUI setup
Lesson 3: Configuring WLC Settings
  • Connect to the web-based interface GUI
  • Use the web-based interface GUI to configure the WLC settings
Lesson 4: Configuring LAG
  • Describe what link aggregation (LAG) is and its benefits
  • Identify the key guidelines to consider when implementing LAG
  • Configure LAG settings
Lesson 5: Describing AP Operational Modes
  • Identify the different AP operational modes
  • Describe the AP local mode operation
  • Describe the AP monitor mode operation
  • Describe the AP Rogue Detector mode of operation
  • Describe the AP Sniffer mode operation
  • Describe the AP Bridging mode operation
  • Describe the H-REAP (FlexConnect) AP mode of operation
  • Describe how an AP operates in OfficeExtend mode
  • Describe the configuration setting that determines local versus AAA authentication
Lesson 6: Configuring 802.11 Protocols, Performance Optimization, and Auto RF
  • Describe 802.11n, its advantages, and the components and functions
  • Identify and configure the 802.11 global parameters using the WLC GUI
  • Describe the 802.11g and 802.11n protection mechanisms
  • Describe the split MAC architecture of the CUWN
  • Describe the features and functionality of the RRM capabilities and configure the RRM settings on the WLC
Lesson 7: Implementing Cisco CleanAir
  • Describe what is Cisco CleanAir
  • Describe unique CleanAir concepts and terms
  • Identify the three modes of CleanAir operation
  • Configure WLC for CleanAir monitoring and reporting
  • Identify two key mitigation features present when CleanAir is deploye
Module 3: CUWN Administration
Lesson 1: Associating an AP to a WLC

  • Explain the mechanisms by which, and the high-level process of how, an AP joins a WLC
  • Describe how an AP selects a WLC to join
  • Describe the AP failover process and configure the failover priority for APs
  • Describe the appliance mode high-availability design
Lesson 2: Configuring Mobility Groups and Roaming
  • Describe wireless mobility, or roaming, including Layer 2 and Layer 3 differentiation
  • Describe client roaming behavior across multiple mobility groups and how to configure mobility groups on the WLC
  • Identify the types of mobility messages used between WLCs
  • Describe the Auto-Anchor functionality as used in implementing secure guest access
  • Describe how mobility works for clients that use a static IP address
Lesson 3: Administering Individual WLANs and AP Groups
  • Define what a WLAN is and how to configure a WLAN
  • Describe how passive clients are handled by the WLC
  • Describe and configure AP groups and how they relate to the SSID and VLAN assignment
  • Describe and configure H-REAP (FlexConnect) groups
Lesson 4: Configuring QoS
  • Define QoS in a WLAN environment
  • Explain how wireless QoS is implemented under 802.11e and WMM
  • Locate and describe the mappings used in QoS packet marking
  • Explain how QoS markings work in the end-to-end network
  • Describe how QoS profiles control the priority given to applications and services based on requirements
  • Describe the creation and application of QoS roles to limit bandwidth contention
  • Identify WLC parameters that impact voice and video applications
  • Identify two features that impact VoIP functionality, and configure the settings
  • Implement 802.11e EDCA for voice and video devices not manufactured by Cisco
  • Configure CAC for video clients
Lesson 5: Performing General Administration
  • Customize the WLC login banner
  • Configure network routes used by the WLC service port
  • Explain what is the Cisco discovery protocol and its purpose
  • Explain how the internal DHCP server works and how to configure it
  • Describe and configure the multicast feature
  • Describe the complexities of delivering video services using multicast, and how to overcome these challenges
  • Describe the business factors driving the need for video over WLAN, comparing wireless to wired services
  • Describe and configure VideoStream
Lesson 6: Describing 802.11 Weak Security Policy
  • Identify the pitfalls of using open authentication for network access
  • Identify the pitfalls of using static WEP pre-shared key to allow access to the WLAN
  • Identify the pitfalls of using web authentication to allow access to the WLAN
Module 4: CUWN Security
Lesson 1: Configuring Security Parameters

  • Configure parameters related to the local security database
  • Configure MAC filtering parameters
  • Configure access control lists on the WLC
  • Describe and configure peer-to-peer blocking
  • Configure the WLAN to use RADIUS authentication
  • Describe and configure local EAP methods
  • Configure the WLC to use LDAP with local EAP
  • Describe and configure management frame protection used in WLANs
Lesson 2: Configuring CUWN to Support 802.1X Authentication
  • Describe 802.11i authentication and key management
  • Describe Cisco Centralized Key Management functionality
  • Describe the differences between the 802.11i standard and the WPA/WPA2 certifications
  • Define PKI and describe the key principles behind it
  • List the four phases of client security and describe the general security policy logic
  • Configure a WLAN to provide 802.1X authentication using WPA or WPA2
  • Configure VPN pass-through on the WLC
Module 5: CUWN Maintenance and Troubleshooting
Lesson 1: Troubleshooting CUWN

  • Describe the basic tools available for gathering data in order to either narrow down or rule out a source of failure in a CUWN
  • Describe how to use the command-line interface debug and show command
  • Describe how to troubleshoot issues related to how an AP associates to a WLC
Lesson 2: Gathering VLAN Traffic and Other Data
  • Describe when and how to use the AP Sniffer mode to monitor traffic and correct issues
  • Describe and manage message logs
  • View and interpret WLC, radio, and server statistics
  • View and interpret statistics related to wireless clients
Lesson 3: Configuring Policies and Management
  • Configure aggressive load balancing on the WLC
  • Describe the relationship of RRM coverage parameters and aggressive load balancing
  • Explain and configure wireless protection policy parameters
  • Explain and configure rogue device policies
  • Monitor rogue APs on the WLAN
  • Identify WLAN attacks using intrusion detection
  • Configure the WLAN to prevent repeated authentication attempts
  • Monitor and remove clients from the WLAN
  • Explain and use the client LinkTest
Lesson 4: Loading Device Code and Managing Configuration Data
  • Use the inventory option on the WLC GUI to display key system information
  • Use the WLC GUI to locate key information about the AP hardware and software
  • Upgrade the operating code on the WLC
  • Describe the benefits of and perform the AP pre-image download
  • Upgrade the WLC using the manual method
  • Upload files from the WLC
  • Use the All APs > Detail commands to reboot APs, remove configuration elements, and verify radio status
  • Use the WLC GUI to reset parameters to the factory defaults
  • Reboot the WLC with and without saving the configuration data

Prerequisites & Certificates

The knowledge and skills that a learner must have before attending this course are as follows:
CCNA or equivalent work experience
Familiarity with Windows and Windows Networking
Prior attendance of CWLF or IUWNE (recommended)

Certificates offered

Certificate of Completion

Cancellation Policy
Public Schedule - Instructor Led Training:
Cancellation notice of 10 (ten) business days is required to cancel a course without penalty. Cancellation of less than 10 (ten) business days prior to the start of the course or non-attendance will result in a charge of 100% of the course cost.
Group (Dedicated) Training: Cancellation notice of 15 (fifteen) days is required to cancel a private course without penalty. Cancellation of less than 15 (fifteen) days will result in a charge of 100% of the private training cost.

Substitutions of enrolled students in scheduled classes are permitted prior to the class start on the first day. ARP's choice of instructor for any course is subject to change.

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