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Learn how to install, configure, administer, support and troubleshoot Websense Web Filtering (WWF) and Websense Web Security (WWS) products.

Course Outline
During this three day interactive training course, you will learn how to install, configure, administer, support and troubleshoot Websense Web Filtering (WWF) and Websense Web Security (WWS) products. You will also be introduced to the fundamentals of the new Websense Security Gateway (WSG) which includes an optional add-on module for WWF/WWS called the oeContent Gateway Module comprised of an SSL Manager, Web 2.0 Categorization, Dynamic Classification and a Web Proxy and Cache. The full Websense Security Gateway adds the oeActive Security Module which uses real-time ThreatSeeker Analytics, Dynamic Malware Control and Malicious Malware Stripping.

The 3 day participative class features lecture and group discussions, as well as an innovative new lab structure:
  • Traditional hands-on labs:follow the recipe labs for tasks that require absolute fidelity.
  • iLabs and iDemos: where the instructor demonstrates specific features or capabilities.
  • Concept labs: where participants are presented with a particular scenario, (reporting for example) where the need is to determine the top categories posing the greatest security risk to an organization, or the requirement to create a report showing users with the greatest amount of hits in the Spyware category, reported without compromising user identities.
  • Troubleshooting labs: where typical customer issues and problem are setup within the lab and participants are given the opportunity to diagnose, troubleshoot and repair real-world problems such as data not being logged to the database, users not receiving a block page, inability to add directory objects, etc.


Module 1: Introduction
  • About Websense
  • Essential Information Protection
  • Product and Technology Overview
  • Content Security, Hosted Security, Messaging Security, Web Security
  • Websense Web Security Products
  • Websense Web Filtering (WWF) and Websense Web Security
  • [optional] Add-On Content Gateway Module
  • SSL Manager
  • Web 2.0 Categorization
  • Dynamic Classification
  • Web Proxy and Cache
  • Websense Web Security (WWS)
  • Websense Security Gateway (WSG)
  • Adds Active Security Module
  • Real-Time ThreatSeeker Analytics
  • Dynamic Malware Control
  • Malicious Content Stripping
Module 2: Deployment and Installation
  • Pre-Installation
  • Hardware and Software Requirements
  • Core Components
  • Secondary/Optional Components
  • Deployment Planning
  • Additional Deployment Notes
  • Sample Deployment Scenarios
Module 3: Troubleshooting Part 1: Installation Debugging Installation
  • Checking the Installation
  • Debugging WWF/WWS Installations
  • Debugging Apache and Tomcat
  • Location and purpose of logging files
  • Batch File: PPPUFN
Module 4: WWF/WWS Interface Introduction Installation
  • Introducing the new v7 Web Security Interface
  • New Terminology/Terminology Changes
  • Logon/First Screen
  • Websense Manager GUI Interface
  • Switching Policy Servers
  • Switching User Roles
  • The Websense Banner
  • Left Navigation Pane (Main & Settings Tabs)
  • Right Shortcut Pane
  • Content Page
  • Help Systems
Module 5: Initial Configuration
  • Left Navigation Pane
  • Settings Tab
  • General
  • Alerts and Notifications
  • Network Agent and Reporting
  • Right Shortcut Pane
  • Save Changes
  • Common Tasks
  • Toolbox
  • Support Portal
Module 6: User Identification and Authentication
  • Configure User Service with different types of directory services
  • User Identification
  • Websense Integration Products
  • Websense Transparent Identification (XID) Agents
  • Manual Authentication
  • Authentication
  • Managing Websense Accounts
  • User Service & Self Reporting
  • Logon Directory
  • Network Accounts
Module 7: Policy Management
  • Clients
  • Directory
  • Network
  • Computers
  • Policies
  • Adding Policies
  • Editing Policies
  • Filters
  • Category Filters
  • Protocol Filters
  • Limited Access Filters
  • Manage Filter Components
  • Edit Categories
  • Edit Protocols
  • Files Types
  • Unfiltered URLs
  • Filter Lock
  • Categories
  • Protocols
Module 8: Integrations and the Websense Ecosystem
  • Top 4 Worldwide Integrations identified by Technical Support: Checkpoint, Cisco Pix, Microsoft ISA, Squid Proxy
  • Websense Content Gateway
Module 9: Reporting
  • Single Interface
  • New Dashboards (Today and History) Flash based
  • Presentation Reports
  • Select report type from report inventory, Click Run
  • Select date range and output format (PDF, HTML, XLS), Click Run
  • Uses Jasper reporting engine
  • Investigative Reports and reporting is a part of the Tomcat instance in the Manager, not a separate app
  • Troubleshooting Reporting is exactly the same as troubleshooting the Manager
Module 10. Delegated Administration
  • Managing Roles
  • Administrative Roles
  • Creating and Configuring Roles
  • Central Configuration Distribution
  • Delegated Reporting
  • Administrative Auditing and Logging
  • Auditing
  • SNMP Alerting
  • Anonymous Logging
Module 11: Remote Filtering
  • About Remote Filtering
  • Integrated Installation
Module 12: Troubleshooting Part 2: Debugging Tools
  • Websense Tools
  • WebsensePing, ConsoleClient, TestLogServer, WSBackup, PGSetup (backup and restore database¬† upgrade clean install)
Module 13: Upgrading from Previous Versions of Websense Enterprise or Websense Web Security Suite
  • System Requirements
  • Component Differences in a Nutshell
  • Troubleshooting
  • Tips and Tricks
Module 14: Websense Security Gateway
  • Introducing Websense Security Gateway (WSG)
  • What is WSG?
  • Real-Time Analytics and Scanning
  • Deployment Options
  • Explicit & Transparent Proxies
  • Installing WSG
  • Hardware and OS Requirements
  • Linux OS Configuration
  • Installing Websense Web Security Gateway
  • SSL
Module 1: Introduction
1-1: iLab - Malicious sites & their consequences

Module 2: Deployment and Installation
2-1:Concept Lab - Websense Deployment Wizard
2-2: Hands-on Lab - Installing WWSv7
2-3: iLab - Websense Help & Documentation

Module 3: Troubleshooting Part 1: Installation Debugging
3-1: Concept Lab - PPPUFN Batch files
3-2: iLab - Installation problems - Install logs

Module 4: WWF/WWS Interface Introduction Debugging
4-1: iLab - Introducing the New Interface

Module 5: Initial Configuration Debugging
5-1: Hands-on Lab - Initial Setup

Module 6: User Identification and Authentication Debugging
6-1: Hands-on Lab - Configuring Directory Service
6-2a: Configuring the Logon Agent
6-2b: Setting up GPO Logon Scripts

Module 7: Policy Management Debugging
7-1: Hands-on Lab - Policy Basics
7-2: Concept Lab - Building a Complex Policy
7-3:Hands-on Lab - Creating a Custom Block Page

Module 8: Integrations and the Websense Ecosystem Debugging
No Labs

Module 9: Reporting Debugging
9-1: Hands-on Lab - Using a Demo Database
9-2: Concept Lab - Reporting Scenarios
9-3: iLab - The Database Structure
9-4: Hands on Lab - Self Reporting
9-5: Hands-on Lab - Configuring Alerts
9-6: Troubleshooting Lab - Troubleshooting Failed Presentation Reports

Module 10: Delegated Administration Debugging
10-1: Hands-on Lab - Creating Websense Accounts
10-2: Hands-on Lab - Configuring Logon Directory
10-3: Concept Lab - Building a Delegated Administration Scenario
10-4: Troubleshooting Lab - Troubleshooting Websense Account & Directory Service Logins

Module 11: Remote Filtering Debugging
11-1: Hands-on Lab - Installing Remote Filtering
11-2: Troubleshooting Lab - Troubleshooting Remote Filtering Failures

Module 12: Troubleshooting Part 2: Debugging Tools Debugging
12-1: Troubleshooting Lab - Using WebsensePing
12-2: Troubleshooting Lab - Using TestLogServer
12-3: Troubleshooting Lab - Using Console Client
12-4: Troubleshooting Lab - Using WSBackup
12-5: Troubleshooting Lab - Resetting Websense Administrator Passwords
12-6: Troubleshooting Lab - Using ConfigUploader
12-7: Troubleshooting Lab - Using PGAdmin
12-8: Troubleshooting Lab - Using PGSetup

Module 13: Upgrading from Previous Versions of Websense Enterprise or Websense Web Security Suite Debugging
13-1: iLab - Upgrading a Distributes v6.x Setup

Module 14: Websense Security Gateway Debugging
14-1: Hands-on Lab - Installing Websense Security Gateway
14-2: Hands-on Lab - Real-Time Filtering
14-3: Hands-on Lab - Deploying SSL Certificates and Managing SSL Traffic through the Gateway
14-4: Concept - Reporting on Real-Time Reports

Prerequisites & Certificates

Strong hands-on experience with a majority of the following technologies: TCP/IP, Firewalls, Routing, Network Administration, DNS/DHCP, Proxy Servers, Windows, Unix and/or Linux, Novell, Directory Services and SQL Server.

Certificates offered

Cancellation Policy
Our cancellation/reschedule policy requires notification at least 10 business days before the class start date for a full refund. Please note that you are responsible for notifying NTG of your inability to attend class or you will be invoiced for the full payment.

Should you need to cancel in less than 10 business days before the start of the class, you will be given a 100% credit towards a future class that must be taken within 6 months of the start of the original class. If you are not able to reschedule to a future class, you will be charged 50% of the upfront registration fee.

Classes are subject to cancellation by NTG up to two weeks prior to the class date. It is important to keep this in mind before you purchase a non-refundable airline ticket.

Map & Reviews
New Toronto Group
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Here are some reviews of the training vendor.
I liked the pace and the "teach then try" style that was used. It was engaging, we weren't listening to long sets of info then trying to remember it and it made the day fly by. I also retained more as I was instantly engaged with trying the skills myself.
Reviewed by 2016
Todd McCall is a passionate, well-informed and thoughtful instructor. His course exceeded my training needs and his commitment to experiential learning is superb! I will definitely take another class if he is the instructor.
Reviewed by 2014
Andrew was a great instructor!
Reviewed by 2014
Good course, absolutely satisfied
Reviewed by 2013
This was a good course to learn the essentials of Captivate as a software program.
Reviewed by 2012
The instructor was great and followed the curriculum as per Adobe's book but Dreamweaver is a beast of a software with a high learning curve. I found that this course just scratched the surface and taught me the basics and that I would need more practice and learning to create a simple website with ease. This is not a criticism of the course really but I felt I would personally benefit from a slightly slower pace and an extra day. I didn't know that at the time as I seemed to follow the instructor's instructions well and it seemed to make sense in the classroom but once I got home I felt a little stuck!
Reviewed by 2011

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