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At the end of this three-day course, students who are new to Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements.

Course Outline
At the end of this three-day course, students who are new to Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts.


IT Professionals, IT generalists, and help desk professionals who want to learn about Microsoft Exchange Server 2007 are the audience for this course. IT Professionals, IT generalists and help desk professionals should have at least 3 years experience working in the IT field - typically in the areas of network administration, help desk, or system administration. No experience with Exchange Server is necessary.

At Course Completion

After completing this course, students will be able to:
  • Describe how Exchange Server 2007 and Active Directory work together.
  • Install Exchange Server 2007.
  • Configure Mailbox Server roles.
  • Manage recipient objects.
  • Manage e-mail and address lists.
  • Manage client access.
  • Manage Messaging Transport.
  • Manage availability, backup and recovery.
  • Maintain the message system.
Course Outline

Module 1: Overview of Exchange and Active Directory

After completing this module, students will be able to describe how Exchange Server 2007 and Active Directory work together.

  • Review of Active Directory
  • Introduction to the Integration of Active Directory and Exchange Server 2007
Lab: Overview of How Active Directory and Exchange Server 2007 Work Together
  • Discussion: Explaining How Exchange and Active Directory Work Together
After completing this module, students will be able to:
  • Describe the core components of the Active Directory directory service.
  • Describe the integration of Active Directory and Exchange Server 2007.
Module 2: Installing Exchange Server 2007

After completing this module, students will be able install Exchange Server 2007.

  • Introduction to the Exchange Server 2007 Server Roles
  • Installing Exchange Server 2007
  • Completing the Exchange Server 2007 Installation
Lab: Managing Recipient Objects
  • Preparing the Environment for an Exchange Server 2007 Installation
  • Installing Exchange
  • Verifying an Exchange Server Installation
After completing this module, students will be able to:
  • Describe the Exchange Server 2007 server roles.
  • Install Exchange Server 2007.
  • Complete the Exchange Server 2007 installation.
Module 3: Configuring Mailbox Server Roles

After completing this module, students will be able to configure Mailbox Server roles.

  • Overview of Exchange Server 2007
  • Implementing Mailbox Server Roles
  • Managing Public Folder Databases
Lab: Configuring Mailbox Servers
  • Configuring Storage Groups and Database Files
  • Configuring a Public Folder and Store Referrals
After completing this module, students will be able to:
  • Describe the Exchange Server 2007 Administration Tools.
  • Implement Mailbox Server roles.
  • Manage Public Folder databases
Module 4: Managing Recipient Objects

After completing this module, students will be able to manage recipient objects.

  • Managing Mailboxes
  • Managing Other Recipients
  • Overview of Managing Public Folders
Lab: Managing Recipient Objects
  • Modifying Existing Mailboxes
  • Configuring New Mailboxes and Mail-Enabled Objects
  • Managing Resource Mailboxes
  • Managing Mailbox Removal
After completing this module, students will be able to:
  • Manage mailboxes.
  • Manage other recipients.
  • Manage Public Folders.
Module 5: Managing E-Mail Addresses and Address Lists

After completing this module, students will be able to manage e-mail and address lists.

  • Configuring E-Mail Address Policies
  • Configuring Address Lists
  • Overview of Bulk Recipient Management Tasks
Lab: Managing E-Mail Addresses and Address Lists
  • Managing E-Mail Address Policies
  • Managing Address Lists
  • Performing Recipient Bulk Management Tasks
After completing this module, students will be able to:
  • Configure e-mail address policies.
  • Configure address lists.
  • Describe bulk recipient management tasks.
Module 6: Managing Client Access

After completing this module, students will be able to manage client access.

  • Implementing Client Access Servers
  • Implementing Client Access Features
  • Implementing Outlook Web Access
  • Introduction to Implementing Mobile Messaging
Lab: Managing Client Access
  • Configuring Client Protocols
  • Managing Outlook Web Access Connectivity
  • Managing Mobile Device Connectivity
After completing this module, students will be able to:
  • Implement client access servers.
  • Implement client access features.
  • Implement Outlook Web Access.
  • Implement Mobile Messaging.
Module 7: Managing Messaging Transport

After completing this module, students will be able to manage messaging transport.

  • Introduction to Message Transport
  • Implementing Message Transport
Lab: Managing Messaging Transport
  • Troubleshooting Local Message Delivery
  • Troubleshooting Remote Message Delivery
  • Discussion: Troubleshooting Message Transport
After completing this module, students will be able to:
  • Describe how Message Transport works in Exchange Server 2007.
  • Implement Message Transport.
Module 8: Managing Availability, Backup and Recovery

After completing this module, students will be able to manage availability, and backup and recovery.

  • Implementing High-Availability for Mailbox Servers
  • Managing a Backup Solution
  • Managing a Recovery Solution
Lab: Managing Backup and Recovery
  • Backing Up and Restoring Mailbox Databases
  • Restoring Mailbox Databases using Local Continuous Replication (LCR)
  • Restoring Data using the Recovery Storage Group
After completing this module, students will be able to:
  • Implement high-availability for mailbox servers
  • Manage a backup solution.
  • Manage a recovery solution.
Module 9: Maintaining the Messaging System

After completing this module, students will be able to maintain the message system.

  • Overview of Implementing Change Management
  • Overview of Updating Exchange Servers
Lab: Maintaining the Messaging System
  • Obtaining Approval for a Change Implementation
After completing this module, students will be able to:
  • Describe implement change management.
  • Describe how to update Exchange Servers.

Prerequisites & Certificates

This course requires that students meet the following prerequisites: - Experience using these tools and applications: - NTBackup command. - NSLookup command. - Windows Explorer - Microsoft Management Console (MMC) - Active Directory Users and Computers - Active Directory Sites and Services - Internet Information Services (IIS) Admin - Outlook - Working knowledge of Windows server operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means. - Working knowledge of network technologies. . For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub). - Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs. - Conceptual understanding of e-mail technologies For example, that Simple Mail Transport Protocol (SMTP) is a protocol used for e-mail and the differences between transport protocols and client access protocols (Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP).

Certificates offered

Certificate of Completion

Cancellation Policy
Cancellations or postponements received more than ten business days prior to the first day of the course will be fully refunded less a $75 processing fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.
Map & Reviews
Acend Corporate Learning
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Here are some reviews of the training vendor.
The course content was excellent ... if there was things that weren't relevant you could skip and spend more time on things that you needed to learn. Training provider was excellent as her skill level was superb and her communication skills were superb.
Reviewed by 2015
This course should have dual screens
Reviewed by 2015
I was not able to finish the whole entire course. When creating course training please make sure that it fits the allotted time (beginning to the end). We had two breaks and Instructor did not allow us to listen to the course. I had maybe another 10 mins to finish the whole course, but the Instructor said that it was 4:30pm and it is Ok and we can go home. It is not Ok not to be able to finish the course..
Reviewed by 2014
Mentored training actually worked quite well for me. The instructor is there in the room all the time, available if needed. A lot of material for one day, but I did manage to complete it without feeling too rushed.
Reviewed by 2014
It is not possible to complete a beginner's course in one day. There is a lot of information to absorb. It is wonderful that one can re-sit a session within a limited time.
Reviewed by 2013
To bottom line my feelings about the course: Course -- helpful but this comment is made with reservations. Instructor -- excellent !
Reviewed by 2013
The course material was far too heavy for the duration of the course. The material needs to be reduced so that students do not feel rushed or pressured with time, or the duration of the class needs to be extended.
Reviewed by 2013
Overall, the course has been well handled by the Training Provider. But i would expect that, somehow, there is a time allotted in the afternoon for more visible and face to face interaction between the TP and the whole class. Others may be asking questions that may not have been thought of by other learners but may be helpful.
Reviewed by 2013
Very impressed and would highly recommend.
Reviewed by 2013
The trainer was excellent...easy to talk to and very helpful and informed.
Reviewed by 2013
This was a very good learning environment. I prefer having an instructor present in case I have questions but also be able to work at my own pace.
Reviewed by 2013
I could have used some more time to go through the exercises in the sharepoint database.
Reviewed by 2013
re Instructor assessment. ques. are N/A as it was independant mentored study. Flash based training module had 1 hiccup where ctrl-b key was captured by OS and I had to hunt for alt-b to complete the module. Class mentor was unaware of flaw. I felt that the design of the module would have prevented me from completing the section if I was unable to locate alternative keystroke. Worthwhile day.
Reviewed by 2012
Course is very good but not enough time to complete the exercises. Should be at least another 1.5 hours longer.
Reviewed by 2012
Using the self-teaching method made for a more relaxed working environment. As the instructor's assistance was on a one-on-one basis I was not hesitate to ask questions.
Reviewed by 2012
Would prefer an instructor led (classroom) style of training over a computer based course.
Reviewed by 2012
I would suggest that the course manual contain more visual material (e.g. screen shots) versus words. The course was very well. I did not think I would like the on line method of training but I did. I also liked the fact that I could work through my lunch to complete the course earlier. I had to catch the go train so it worked better for me.
Reviewed by 2012
Susan was an excellent instructor, and was very helpful with providing extra "tips" not covered within the course material.
Reviewed by 2012
I only realized after completing 2 units thoroughly that there is not enough time allotted for a lot practicing. I would tell students in advance that getting through the videos and practicing later in your own time is recommended.
Reviewed by 2012
Enjoyed the flexibility of the "Modern Classroom" style of learning where you can move at your own pace and focus on what you need most. You can even move to the next chapter if you need help and the instructor is busy. Definitely dress warmly as the classroom was really over air-conditioned!
Reviewed by 2012
I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!
Reviewed by 2012
Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.
Reviewed by 2012
Reviewed by 2012
The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.
Reviewed by 2012
The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.
Reviewed by 2012
The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.
Reviewed by 2012
The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.
Reviewed by 2011
The room was too cold for me. The Instructor was very helpful.
Reviewed by 2011
A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.
Reviewed by 2011
Would like to have access to the on-line training materials for this course for a period of time after course completion
Reviewed by 2011
Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?
Reviewed by 2011

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