Learn: in:
» back to Search Results

Course rating of 0 Vendor rating of 5

In this half-day informative, practical and enjoyable workshop, you will make immediate, positive and permanent changes in your ability to motivate or persuade your audience.

Course Outline

Can you think of any skill that creates a more vivid perception of an executive, team leader or sales person than their ability to present?

Being able to develop and deliver powerful, professional and engaging presentations has never been more important. The good news is that today, with the quality of presentations being relatively weak, you have an opportunity to be better than the rest. YOU have an opportunity to be different.

In this half-day informative, practical and enjoyable workshop, you will make immediate, positive and permanent changes in your ability to motivate or persuade your audience.

Who Should Attend?

This program has been developed for executives, project managers, team leaders, trainers and sales people. This practical workshop will cover the many aspects of developing and delivering your message and is for anyone who has to stand in front of a group of three or more people to deliver either external or internal corporate presentations.

Highlights of what you will learn:
  • How to reduce nervousness
  • Practical strategies on how to introduce and finish a presentation
  • Creating, organizing and delivering techniques that get results
  • Effective and powerful mannerisms
  • Gaining confidence in your ability
  • Ideas you can use right away

Module 1: Content Development

  • In the Beginning...
  • Chasing Two Rabbits
  • Get S.M.A.R.T.
  • The "Rule of Threes"
  • Secret Words
  • Utilizing Effective Visuals
  • Death by PowerPoint?
Module 2: Presentation Delivery
  • Self Analysis - Utilizing Your Strengths
  • Left is Right
  • The "TruthPlane"
  • The 'Eyes' Have It
  • Shoulder Power
  • Do the 'Two-Step'
  • Mother was Right
  • What the Greats Do
  • "Wingers"
  • The Four Step Process for Handling Questions
  • Are You Nervous? Good
  • Visualizing and Seeding
  • Much, Much More
Facilitator Bio

Doug Carter is an enthusiastic, knowledgeable and entertaining consultant and coach. His experience as a secondary school teacher (over twenty years; TDSB), as a university instructor (Faculty of Education, University of Toronto), in theatre (as a member of Toronto's Cheap Seats Theatre Group) and as a business owner and consultant gives him a unique and innovative perspective.

Quite simply, Doug works with clients who wish to enhance their ability to develop and deliver their message. He is an energetic, adaptable and respected presentation skills consultant whose goal is for YOU to learn and become a more confident and competent presenter.

With over 12 years of experience as a consultant, Doug realizes that what is important is not that he will teach you; it's that YOU WILL LEARN. In just one day, YOU will become a more professional presenter the very next time you have to stand and deliver.

Prerequisites & Certificates

Certificates offered

Certificate of Completion

Cancellation Policy
Any cancellations received more than 2 weeks prior to event will be refunded in full minus $100.00 administration fee). Cancellations made 1-2 weeks prior to event, will receive 50% refund. Less than 1 week prior to program start, no refund. Replacements are welcome. Note: CSPN has the right to cancel or reschedule its venues due to unforeseen circumstances. If a workshop cancellation occurs, CSPN will refund in full any payments that have been made for that event.
Map & Reviews
Customer Service Professionals Network (CSPN)
[ View Provider's Profile ]


This course has not yet been rated by one of our members.

If you have taken a course through this vendor please log into your account and leave feedback for this vendor. You will be helping ensure our members get directed to the best training facilities.

Here are some reviews of the training vendor.
Corey Atkinson was absolutely wonderful to spend the day with. From the moment that we entered the room, he'd set a positive, engaging tone that was maintained and honestly, grew, throughout the day. The training was thorough and spoke directly to the issues that we were hoping to overcome when speaking with Difficult Customers. This course caused us all to stop and think about how we may change, not the customer, and why those changes are integral to being successful in providing good customer service.
Reviewed by 2017
The Instructor involved the entire group through the day. This made the course much more interesting and enjoyable being able to participate regularly. He also added a lot of humour.
Reviewed by 2013
the course was excellent, a good refreshmnet course of hwat is important in customer service. The training provider was excellent and she know how to present the material properly in order for the students to understand.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

This page has been viewed 235 times.