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It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. This 1-day workshop helps minute-takers understand their role & the best techniques for producing effective, complete minutes.

Course Outline

No matter who you are or what you do, whether at work or in the community, you are involved in meetings. And meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: An assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place.

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This one-day workshop helps minute-takers understand their role and the best techniques for producing minutes that include all the essential information needed.

  • Recognize the importance of minute-taking.
  • Be able to use minutes to their advantage.
  • Be able to remedy many of the complaints that beset minute-takers.
  •  Be able to write minutes that are suitable for formal meetings, semi-formal meetings. and action minutes.
  • Develop the essential skills of an effective minute-taker.

1. Introduction and Course Overview

2. The Role of a Minute Taker
  • Problems and Solutions
3. The Skills of a Minute Taker

4. Meeting Agreements

5. Minutes Styles
  • Choosing a Style
  • Informal Minutes
  • Action Minutes
  • Formal Minutes
  • Recording Motions and Resolutions
  • What to Record
6. Techniques for Preparing Minutes
  • Top Techniques
  • Writing Minutes
  • Preparing Minutes
  • Editing Minutes
7. Taking Minutes in an Interactive Meeting
8. The Minute Book

 9. Developing Your Skills
  • Appearances
  •  Listening Skills
10. Action Plan

  • Large group discussions
  • Individual work
  • Small group discussion and exercises
  •  Individual exercises and practice sessions
  • Lecturettes
  • Case Studies
  • Hands-on practice sessions

  • Any employee who is responsible for taking meeting minutes

Prerequisites & Certificates

Completed pre-assignment.

Certificates offered

Cancellation Policy
Commitment of resources and industry standards require that we be notified of any cancellation. As such, you may reschedule any training course up to five (5) working days before the actual training date. Simply call us, and we send you a new registration confirmation without extra charge. If training is rescheduled less than five (5) working days before the training date, a rescheduling fee of 50% of the course fee will be invoiced.

The latest time we accept rescheduling is until noon on the working day before
the training date. "No-shows" without prior notification are charged as if you had attended the course. There are no refunds. We reserve the right to cancel any course and reschedule if attendance is not sufficient to run the course. In this case you will be notified, usually five (5) working days or more prior to the
training day and the training is rescheduled.

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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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