Delivered by Ashley Walkley, Principal of AEW & Associates at your location, this interactive seminar is ideal for 12-16 participants. Our personal services menu includes proven programs in Sales, Customer Service and Business & Social Etiquette.
- Course Outline
Business and Social Etiquette
Have you ever come out of a meeting or cocktail party saying to yourself “I wish I hadn’t said that” or “I wish I knew how to handle those situations”? Like most of us you probably have and it’s mostly due to the following factors -
- At least 40% of adults experience some form of social anxiety.
- That 75% of adults feel uncomfortable in one-on-one social situations.
- That failing to win social endorsement from clients, prospects and peers is a major contributor to lost business and stalled internal advancement.
It’s an unfortunate sociological fact that our social and people skills are constantly and covertly being evaluated and judged by our clients, prospects and peers and it is absolutely vital that the signals we send and the behaviors we exhibit are beyond reproach and receive a solid passing grade.
To provide a high etiquette comfort level and remove any “second-guessing” of behavior, AEW & Associates Inc. specializes in the design and delivery of practical and interactive seminars that deal exclusively with analyzing and re-focusing skills, behavior and knowledge leading to greater confidence and control in all business related social interactions.
What makes our seminars so unique and effective is their focus on providing the confidence and charisma needed to cultivate and sustain long-lasting relationships.
Our 'blue-chip' client list includes RBC Dominion Securities, Rogers Communications, BMO Nesbitt Burns, Bank of Nova Scotia, C.I.B.C. Commercial Banking Group, TD Waterhouse.
Some of the topics included in our half-day or full-day training seminars include:
* Developing Powerful People Skills * Projecting a Positive Image
* Correct Business Etiquette * Impeccable Social Skills
* Polishing Your Networking Skills * Dealing with Difficult People
* Navigating a Cocktail Party * Doing a Deal Over a Meal
* Communicating in a Diverse WorldExample of a Half-Day Business & Social Etiquette Program
1) Introduction and ‘Know Your Etiquette’ Quiz:
a) Introduction to AEW Inc. and setting expectations
b) ‘Know Your Etiquette’ - a quick and fun quiz on fundamental etiquette skills with a business focus
2) Projecting a Positive Image:
a) The importance of first impressions and non-verbal signals
b) Demystifying Dress Codes
c) Useful tips on dressing appropriately
3) Navigating Social Occasions with a Business Focus:
a) Responding to the Invitation & Preparation - prioritizing and setting goals
b) Attending the Event - how to make an entrance, work a room and leave a positive impression - key do's and don'ts
c) Post Event Follow Up - why and how to do it to optimize contacts and opportunities
4) Winning with Wine:
a) Wine Selection - In a Restaurant or at Home
b) Wine & Food Matching - optimizing flavors and sensations
c) What To Do When the Wine Arrives - guidelines on correct protocol
d) Putting it all together with a hands-on wine appreciation seminar
- Prerequisites & Certificates
A willingness to learn and improve personal and professional etiquette skills.
Certificates available on request.
- Cancellation Policy
- Map & Reviews
AEW & Associates Inc.
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This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.
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