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The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.

Course Outline
  • Module 1
  • Installing Microsoft Windows XP Professional
  • Intro  
  • 1.1 Installation planning
  • 1.2 Install Methods
  • 1.3 Performing an Install
  • Lab Windows XP Install
  • Lab- Windows XP Update
  • Upgrade Install 
  • 2.1 Upgrade Process
  • 2.2 Starting an upgrade
  • 2.3 Migrating User Settings
  • 2.4 Installation issues
  • Lab- Windows XP Upgrade
  • Module 2
  • Automating an Installation of Windows XP Professional
  • 1.1 Unattended Installations
  • 1.2 SYSPREP for imaging installs
  • 1.1 Remote Installation Services (RIS)
  • Lab- Unattended Install
  • Lab- Using Sysprep
  • Module 3
  • Configuring Hardware on a Windows XP Professional Computer   
  • Intro
  • 1.1 Hardware interfaces
  • 1.2 Internal Devices
  • 1.3 Parallel/Serial
  • 1.4 USB/Firewall Devices
  • 1.5 Remote Devices
  • Lab- Add Device Wizard
  • Lab- Driver Signing
  • Lab- Remote Devices
  • Lab- Signature Verification
  • Display Devices
  • 2.1 Display Properties
  • 2.2 Multiple Displays
  • Lab- Screen Resolution
  • Module 4
  • Managing Disks  
  • 1.1 Disk Management Console
  • 1.2 Basic Disks
  • 1.1 Dynamic Disks
  • Lab- Disk Partition
  • Lab- Disk Stripping
  • Module 5
  • Configuring and Managing File Systems     
  • Intro      
  • 1.1 FAT & FAT32
  • 1.2 NTFS Features
  • NTFS File/Folder
  • 2.1 Enabling and Using Permissions
  • 2.2 Effective Permissions
  • 2.3 Copying/Moving Files
  • Lab- Disk Compression
  • Lab- Disk Quota
  • Lab- Encryption
  • Lab- Off Line Folders
  • Lab- Encryption
  • Lab- Off Line Folders
  • Shared Folders  
  • 3.1 Enabling Sharing
  • 3.2 Sharing Permissions
  • 3.3 Administrative Shares
  • 3.4 Combining Share/NTFS Permissions
  • Lab- NTFS Permissions
  • Module 6
  • Troubleshooting the Boot Process
  • 1.1 Boot Problems
  • 1.2 Boot Process
  • 1.1 Backup
  • 1.4 System Restore
  • Lab- Installing the Recovery Console
  • Lab- Using the Recovery Console
  • Module 7
  • Configuring TCP/IP Addressing & Name Resolution                        
  • Intro                                           
  • 1.1 Configuration Tools
  • 1.2 IP Parameters
  • 1.3 IP Troubleshooting
  • 1.4 Name Resolution
  • Lab- Automatic TCP/IP Configuration
  • Lab- Manual TCP/IP Configuration
  • Module 8
  • Configuring the Desktop Environment
  • Intro       
  • 1.1 Desktop Controls
  • 1.2 Accessibility Options
  • 1.3 User Profiles
  • 1.4 Application Management
  • Lab- Language Setting
  • Lab- Registry Editor
  • Module 9
  • Configuring Internet Explorer
  • 1.1 Internet Connections
  • 1.1 Internet Explorer
  • 1.3 IIS
  • Lab- Enable Internet Sharing
  • Lab- Activate Firewall
  • Module 10
  • Configuring Win XP Professional to Operate in a Network
  • 1.1 Local Policy
  • 1.2 Security Settings
  • 1.3 EFS
  • 1.1 Credentials
  • Lab- Security Options
  • Lab- Event Auditing
  • Module 11
  • Supporting Remote Users
  • 1.1 Remote Connections
  • 1.2 Remote Desktop
  • Lab- VPN Installation
  • Lab- Remote Connection
  • Module 12 & 13
  • Mobile Computing Monitoring Resources and Performance
  • 1.1 Monitoring Performance
  • 1.1 Configuring Performance
  • 1.3 Laptop Performance

  • Prerequisites & Certificates

    Certificates offered

    Cancellation Policy
    Cancellations or postponements received more than ten business days prior to the first day of the course will be fully refunded less a $75 processing fee. The cost of the course is payable, in full, for any cancellations or postponements received within ten business days, or less, prior to the first day of the course.
    Map & Reviews
    Acend Corporate Learning
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    Here are some reviews of the training vendor.
    The course content was excellent ... if there was things that weren't relevant you could skip and spend more time on things that you needed to learn. Training provider was excellent as her skill level was superb and her communication skills were superb.
    Reviewed by 2015
    This course should have dual screens
    Reviewed by 2015
    I was not able to finish the whole entire course. When creating course training please make sure that it fits the allotted time (beginning to the end). We had two breaks and Instructor did not allow us to listen to the course. I had maybe another 10 mins to finish the whole course, but the Instructor said that it was 4:30pm and it is Ok and we can go home. It is not Ok not to be able to finish the course..
    Reviewed by 2014
    Mentored training actually worked quite well for me. The instructor is there in the room all the time, available if needed. A lot of material for one day, but I did manage to complete it without feeling too rushed.
    Reviewed by 2014
    It is not possible to complete a beginner's course in one day. There is a lot of information to absorb. It is wonderful that one can re-sit a session within a limited time.
    Reviewed by 2013
    To bottom line my feelings about the course: Course -- helpful but this comment is made with reservations. Instructor -- excellent !
    Reviewed by 2013
    The course material was far too heavy for the duration of the course. The material needs to be reduced so that students do not feel rushed or pressured with time, or the duration of the class needs to be extended.
    Reviewed by 2013
    Overall, the course has been well handled by the Training Provider. But i would expect that, somehow, there is a time allotted in the afternoon for more visible and face to face interaction between the TP and the whole class. Others may be asking questions that may not have been thought of by other learners but may be helpful.
    Reviewed by 2013
    Very impressed and would highly recommend.
    Reviewed by 2013
    The trainer was excellent...easy to talk to and very helpful and informed.
    Reviewed by 2013
    This was a very good learning environment. I prefer having an instructor present in case I have questions but also be able to work at my own pace.
    Reviewed by 2013
    I could have used some more time to go through the exercises in the sharepoint database.
    Reviewed by 2013
    re Instructor assessment. ques. are N/A as it was independant mentored study. Flash based training module had 1 hiccup where ctrl-b key was captured by OS and I had to hunt for alt-b to complete the module. Class mentor was unaware of flaw. I felt that the design of the module would have prevented me from completing the section if I was unable to locate alternative keystroke. Worthwhile day.
    Reviewed by 2012
    Course is very good but not enough time to complete the exercises. Should be at least another 1.5 hours longer.
    Reviewed by 2012
    Using the self-teaching method made for a more relaxed working environment. As the instructor's assistance was on a one-on-one basis I was not hesitate to ask questions.
    Reviewed by 2012
    Would prefer an instructor led (classroom) style of training over a computer based course.
    Reviewed by 2012
    I would suggest that the course manual contain more visual material (e.g. screen shots) versus words. The course was very well. I did not think I would like the on line method of training but I did. I also liked the fact that I could work through my lunch to complete the course earlier. I had to catch the go train so it worked better for me.
    Reviewed by 2012
    Susan was an excellent instructor, and was very helpful with providing extra "tips" not covered within the course material.
    Reviewed by 2012
    I only realized after completing 2 units thoroughly that there is not enough time allotted for a lot practicing. I would tell students in advance that getting through the videos and practicing later in your own time is recommended.
    Reviewed by 2012
    Enjoyed the flexibility of the "Modern Classroom" style of learning where you can move at your own pace and focus on what you need most. You can even move to the next chapter if you need help and the instructor is busy. Definitely dress warmly as the classroom was really over air-conditioned!
    Reviewed by 2012
    I loved the Adobe InDesign course but as a new user I felt there was so much material to cover and I wanted to take my time getting familiar with the program and learning about everything. I think if the class had been 2 days instead of 1 it would have been perfect!
    Reviewed by 2012
    Manual provided was totally different then computer training. Expected more hands on training instead of just watching an instruction video.
    Reviewed by 2012
    Reviewed by 2012
    The video - was not at all interactive - only concepts were presented. The manual completedly different from the video material. I have no objections to using different approaches but a course on any software must include interactive materials.
    Reviewed by 2012
    The course was set up in a way which was easy to follow. However, I thought there was a lot of information to take in the day. The instructor was very helpful and very knowledgeable.
    Reviewed by 2012
    The training provider, Melanie, was exceptional. She was very knowledgeable and sat with me personally for hands on training. I found the course to be long and difficult to complete in one day.
    Reviewed by 2012
    The amount of material was a little much (maybe an hour) to cover in the allotted time - but otherwise good.
    Reviewed by 2011
    The room was too cold for me. The Instructor was very helpful.
    Reviewed by 2011
    A co worker of mine, did not receive the certificate of completing the course. As well, I received a website to log to after the course for 30 days (The Online Support). Although the vendor ID number does not exisit. I have gone back to my contact at Last Minute Training, and haven't received any feedback from her. The course was good, the follow up, was the greatest service.
    Reviewed by 2011
    Would like to have access to the on-line training materials for this course for a period of time after course completion
    Reviewed by 2011
    Hi - the server crashed during my session and I would like to reschedule. Can someone contact me to do this?
    Reviewed by 2011

    This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

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