Learn what the facilitator needs to accomplish in each requirements-gathering session (goals, agenda, who to invite, artifacts, etc) as the project progresses - starting from business use-case sessions through to those that focus on user-IT interactions
- Course Outline
Trainees facilitate requirements-gathering sessions and document the results over the course of a case-study project with an emphasis on the textual aspects of the documentation. Trainees learn state-of-the-art practices for gathering and documenting requirements based on the use case approach. The course covers what the facilitator needs to accomplish in each requirements-gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to those that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and inclusion use cases) that result in requirements documentation that is easy to revise when business rules change.
The course follows today’s most widely accepted method of requirements capture – the popular ‘use case’ approach. The clear style and organization of use cases makes them well-suited as a source of test cases and for communicating with both business stakeholders and developers. In addition, use cases are a central aspect of iterative development methodologies such as IBM’s RUP and Microsoft’s MSF.
(Note: The course may be delivered with the use of the popular modeling tool, IBM Rational ROSE, when requested by the client.)
- Inexperienced BAs are often unclear about what level of requirements to capture at each phase of a project.
- BAs are often unclear how best to divide up the requirements documentation for a large project.
- BAs need clear guidance in documenting the text of user requirements. This course provides explicit, detailed instruction in the writing, numbering and organization of the textual requirements.
- Small changes to the business environment often lead to big changes in the documentation.
- This course provides detailed in the use of advanced documentation features (extensions, inclusions and generalizations) that reduce redundancies in the documentation, making it easier to revise.
- BAs need experience to be effective facilitators of requirements-gathering sessions.
- Trainees gain practice acting as facilitators for their group as they advance the case-study project.
- The course provides detailed instructions for facilitators, including agendas, lists of invitees and artifacts produced during each session.
- The Use Case approach was developed in 1992 to improve the efficiency of requirements-gathering. Over the years since its introduction, the approach has gained wide acceptance due to its proven track record in capturing clear and complete user requirements.
- One of the factors driving the growth of use cases has been its incorporation into the UML and Object-Orientation - the state-of-the-art technology behind e-commerce software, JAVA and the .NET environment.
- Use cases are an integral part of iterative methodologies such as Microsoft MSF and IBM’s RUP.
- The best course for learning what questions to ask when.
- Trainees learn by doing - by developing a case study in ‘real time.’
- Group facilitation sessions provide in-depth experience in using a team-based approach to development.
- The result of this experiential learning approach is a skill-set that can be effectively applied on the job.
2 courses in one:
- Many of our competitors offer one course in requirements gathering and another in use-cases. Rather than teach you hard-to-apply general rules for requirements analysis that require a follow-up course, we teach the topic once – the right way. In one course you learn how to capture requirements with detailed guidance for doing it using today’s most popular approach - use cases.
- Supports the Enterprise Analysis function of the BA (BABOK, Chap. 2) through deep integration of business use cases examining the business context and impact of IT projects.
- Includes valuable take-home materials: Comprehensive printed material including valuable job aids, examples, glossaries, tips, the Noble Path, as well as agendas and lists of questions for each type of interview session.
- In keeping with the practical nature of the course, the course content draws from direct experience working in a variety of sectors, including banking, accounting, call centers, education and NGOs.
- Focused content: includes the practical tools and techniques most commonly used to get the job done.
- IT Business Analysts
- Project Leaders
- Facilitators who will be leading requirements gathering sessions
- Business Users who will be explaining business requirements to software developers
- Systems Analysts expanding their role into the business realm.
- Working in small interview teams, trainees facilitate requirements-gathering sessions and document resulting requirements for an end-to-end case study, learning what types of interviews, questions and techniques are appropriate for each phase of the IT project.
- The approach is presented in an easy-to-follow step-by-step plan.
- Each step is introduced and demonstrated by the instructor. Trainees follow by actively facilitating and participating in requirements-gathering sessions.
- Facilitate requirements gathering sessions (with Business and System Use Cases).
- Examine the impact of the project on the enterprise through business use-case analysis.
- Create detailed textual requirements with the Use Case Description Template.
- Decrease software bugs and omissions introduced in the analysis phase of your project – by employing powerful use case techniques that reduce redundancies and inconsistencies in the documentation.
- Communicate effectively with the development team.
- Model high-level requirements with use case diagrams.
- Understand how use cases are used in the context of iterative development
- Link other relevant material to use cases – such as business entities, non-functional requirements and activity diagrams.
- Introduction to Use Cases
- Use cases and the Business Requirements Document
- Link to other technologies:
> OO, Iterative development
- Criteria for selecting projects
- Facilitating Requirements –Gathering Sessions with Use Cases
- Who should attend
- Defining the Deliverables: When to best introduce and create:
> Stakeholder Interest Table
> Use Case Packages
> Role Maps
> Use Case Diagrams
> Use Case Text
- Analyzing the impact on the Enterprise with business use cases.
- Eliciting and documenting detailed user requirements with system use cases
- Use Case Description Template for textual documentation
- Writing guidelines
- How to number the requirements
- Defining the users of the system:
- Role Map
- Defining actors, “generalized” and “specialized” actors
- Working with stakeholders to discover and document the textual requirements:
- Basic (Normal) Flow
- Alternate and Exceptional Flows
- Organizing the documentation for maximum reuse with inclusion, extension and generalized use cases.
- Links to other documentation
- Entity classes and class diagrams
- Activity Diagrams
- Non-functional requirements
- Avoiding common errors
- Standard solutions for common situations:
- CRUD (Create/ Read/ Update/Delete)
- Technology variations
- Customer self-service
- Geographical sub-sites within an e-commerce application
Job Aids containing:
- Glossary of technical terms
Daily Schedule Day 1:
- Lesson 1: Introduction to Use Cases
- Lesson 2: The Kick-off Meeting
- Analyze stakeholders and interests; identify high and mid-level objectives
- Lesson 3: Analyze Business Use Cases
- Lesson 4: Structure System Use Cases
- Lesson 5: Elicit and document System Use Cases/ Context and Basic Flow
- Lesson 6: Elicit and document Alternate and Exception Flows
- Lesson 7: Document inclusion, extension and generalized use cases
- Lesson 8: Link use cases to other project artifacts (documentation and models)
- Prerequisites & Certificates
Recommended to take course The Business Analyst Crash Course or equivalent knowledge
- Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
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