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This is a hands-on practical workshop for the BA in business process modeling using workflow models and state-machine diagrams (Harel statecharts) to describe the sequencing of events within a process.

Course Outline
This is a hands-on practical workshop for the BA in business process modeling using workflow models and state-machine diagrams (Harel statecharts) to describe the sequencing of events within a process. Trainees step through a complex real-life case study, learning not only how to draw the diagrams but how and when to effectively use the techniques during a projects€(TM) life cycle. Trainees learn how to use business process diagrams to model existing and to-be processes, to define workflow for business use cases, to supplement the documentation of system use cases and to define lifecycle rules for business objects. The course covers the most popular standards for business process modeling: UML 2 €- a wide-spectrum standard that covers the complete IT project lifecycle €- and BPMN €- a standard specifically created for business process modeling that is gaining widespread popularity. Trainees will learn to employ UML activity diagrams and BPMN Business Process Diagrams (BPD) to model workflow as well as UML-state machine diagrams to analyze the lifecycle of key business objects. As a supplement, IDEF workflow conventions developed by the military are also included in the printed course material and may be optionally included in class-time instruction.

Why Attend this Course?
Interviews with business stakeholders can often lead to conflicting requirements regarding workflow:
€Business process modeling is an effective way to illustrate these differences and to develop a consensus amongst stakeholders during follow-up interviews or JAD Sessions.

Workflow modeling is a key activity in process improvement:
€The techniques provide an effective means of analyzing existing workflow and comparing proposed improvements.

Complex sequencing rules described by the BA are often misunderstood by developers:
€The techniques in this course result in standardized visual documentation that cannot be misinterpreted by the development team.

The rules that determine how the business treats a business object over its lifecycle are often spread across the requirements documentation.
€The state-machine modeling technique taught in this course results in a visual summary of the object€(TM)s lifecycle from the time the business becomes aware of it until it is no longer used. UML standardization means these requirements won€(TM)t be misinterpreted by the development team.

What Makes this Course Stand Apart?
Learn when to apply which techniques: The trainee learns not only what to do, but when to use each technique during the course of a project. Integration with use cases: We teach the trainee exactly how to integrate these modeling techniques with use-case analysis. Trainees learn at what steps during use case analysis to create the workflow models and how these models fit into use-case documentation.

Our course is written and delivered by professionals with extensive practical experience in workflow modeling for IT business system within the context of use-case analysis.

€¢ IT Business Analysts and their managers
€¢ Systems Analysts and programmers interested in expanding their role into the business area.

Class Format
The course content is presented:
€¢ Through lectures and mentoring.

Upon completion of this course, you will be able to:
€¢ Define workflow rules for a business process.
€¢ Consolidate the viewpoints of stakeholders during requirements-gathering sessions using activity
€¢ Describe business use-case workflow with activity diagrams.
€¢ Tie together system use cases using activity diagrams with and without partitions (swimlanes) and object flows.
€¢ Augment system use case documentation with activity diagrams.
€¢ Create UML state-machine diagrams that describe the life cycle of a business object.
€¢ Link use cases to state-machine diagrams.
€¢ Convert activity diagrams to BPMN format (BPD).
€¢ Supplement: Convert activity diagrams to IDEF format. (Included in course material; covered in lectures upon request.)
€¢ Supplement: Understand alternative approaches to the UML standard, including flowcharting, block diagrams and Data Flow Diagrams (DFD). (Included in course material; covered in lectures upon request.)

€¢ Features of workflow modeling
> Evolution of Business Process Modeling
> Structured Analysis vs. UML approaches to Business Process Modeling
> Unified Modeling Language (UML) notation
> Project lifecycle phases
> As-Is and To-Be models
> Business and Systems Models
> Business Process Modeling over the project lifecycle
> Rules of precedence
> Basic workflow structures: sequential sequencing, repetition, selection, parallel activities
> UML standards for workflow: activity, state and sequence diagrams
> Representing Use-case Scenarios and Flows graphically as an appendix to the text

€¢ Creating activity diagrams
> Activities
> Sub-activities
> Transitions
> Guards
> Split and merge
> Fork and Join
> Partitions/Swimlanes
> Advanced activity diagramming techniques:
€" Object flows
€" Using Expansion Regions to model non-sequential activities
€" Using Expansion Region stereotypes to further specify timing considerations
€" Indicating interactions between processes using Signals and Events
€" Sub-activities
€" Tips and Best Practices for creating the workflow model and for communicating it to stakeholders

€¢ Creating workflow textual documentation:
> Pre and post-conditions
> Metrics

€¢ Creating UML state-machine diagrams
> Selecting Business Objects for state-machine modeling
> States
> State transitions
> Transition guards, events and send events
> State activities
> Composite states: Orthogonal (concurrent) states and Superstates
> State History

€¢ Alternatives to the UML
> BPMN (Business Process Modeling Notation) and BPD (Business Process Diagram)
€" Flow objects:
° Events
° Activities
° Gateways
€" Connecting objects
° Sequence Flow
° Message Flow
€" Swimlanes
° Pool
° Lane
€" Converting activity diagrams to BPDs
> Data Flow Diagrams (DFD)
> Flowcharts
> Supplement: Workflow standards developed by the military: IDEF0, IDEF3
> Supplement: Block diagrams

This course addresses the following BABOK knowledge areas and tasks:

Enterprise Analysis
The course provides guidance and hands-on experience in workflow modeling, used to analyze As-Is and To-Be (solution) business processes in order to identify gaps. An important input for identifying gaps is the Enterprise Architecture (EA); this course covers the following components of the EA: business process workflow models and state-machine Diagrams. The course also provides guidance and hands-on experience in defining the solution scope using workflow modeling.

The course provides guidance in the use of the following techniques, listed in the BABOK for specifying and modeling requirements (a task within this KA): Process Modeling, State Diagrams.

Solution Assessment and Validation
Process Modeling is used for allocation of and progressive implementation of activities and subprocesses. Process models are also used within the context of assessing organizational readiness.
Prerequisites & Certificates


Certificates offered

Certificate of completion CDUs (Continuing Development Units): 14 BABOK Compliance: BABOK Release 2 IIBA Endorsed Curriculum

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
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Here are some reviews of the training vendor.
I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

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