Learn: in:
» back to Search Results

Course rating of 4 Vendor rating of 4

This course is addressed to anyone who will be either actively involved in testing & quality assurance or who will be supporting or overseeing that process. Both non-technical & technically-oriented roles will benefit from the course, as the course...

Course Outline
Learn how QA responsibilities are distributed between the BA and QA professional over the project lifecycle. As you follow a project from initiation through to deployment and operations, you’ll learn and experience how BA and QA artifacts and activities fit together over the SDLC as you apply the V-Model. (The V-Model is widely used model outlining the relationship between product development and QA activities.) You’ll develop techniques to improve requirements-writing skills to create testable requirements, and acquire hands-on experience using essential V&V (Verification and Validation) techniques. The course includes use-case scenario testing, creation of the QA Plan, functional and non-functional (system) testing, QA metrics, Acceptance Testing, Decision Tables and Structured Walkthroughs, and incorporates BABOK 2, Six Sigma and Structured Testing guidelines.

Why Attend this Course?

Projects are frequently behind schedule and over-budget due to the numerous revisions often required until the software matches the needs of business stakeholders.

Most of these revisions can be traced to errors or omissions either:

  • In the business requirements documentation (the original agreement with the developers).  
  • Due to bugs in the code.
  • Not only do errors and omissions increase project costs and turnaround times, they erode customer confidence.

By effectively employing Quality Assurance techniques, the BA and QA professional are able to improve project outcomes, by:

  • Verifying throughout the life cycle that the project does not stray from customer expectations. 
  • Performing extensive and well-targeted tests on the software before it is released to unearth errors that have been introduced during analysis and development.

What Makes this Course Stand Apart?

  • Clear delineation of the distribution of QA responsibilities across the BA and QA Professional roles.
  • Full life cycle QA: The trainee learns through practice what QA deliverables to create at each stage of a project and how all of the resulting artifacts connect to each other to support QA over the SDLC.
  • Six-Sigma: Incorporates the most popular, current and effective QA approaches, including Six-Sigma.

The Job Aids:

Each trainee receives invaluable Job Aids for use back at the office, including a complete test plan, test case template and a guide for Structured Walkthroughs.   


Our course is written and delivered by professionals with extensive practical experience in Quality Assurance for IT projects.


• Business Analysts
• QA Professionals: QA Analysts, Testers, and their managers
• Business users and developers who need to be able to test computer systems from a business and user perspective

Class Format:

Trainees work in teams, developing a case study by performing QA activities over the course of a project. The instructor introduces each step by reviewing techniques required at that stage. Working individually or in groups (as appropriate for the step), trainees perform QA activities and create QA deliverables, with the instructor acting as mentor. After each step is completed, the instructor takes up common issues arising during the workshop.


Upon completion of this course, you will be able to:

  • Gain hands-on experience using essential testing techniques
  • Increase knowledge of the relationship between testing techniques and requirements documentation
  • Develop techniques to improve requirements writing skills to create testable requirements
  • Describe the BA and QA Professional’s role in testing
  • Describe the definition and goals of testing
  • Apply the principles of structured testing
  • Define different types of testing and know when to use each type of test on a project
  • Apply the V-Model
  • Create a QA plan
  • Perform a Structured Walkthrough to test requirements documentation
  • Perform Validation and Verification of requirements, design and coding deliverables
  • Review and ensure the quality of the testing strategy using Structured Testing
  • Design Functional and System (Non-functional) tests including black box test case techniques
  • Design an Acceptance Testing strategy
  • Describe QA metrics
  • Apply Six Sigma techniques to testing
  • Ensure complete test coverage with effective use of decision tables                   

BABOK 2 Alignment

Business Analysis Planning and Monitoring

•KA Task
- 2.1 Plan Business Analysis Approach
 - Lesson 4: guidance on Structured Walkthroughs (a means of validating a business analysis approach).


•3.2 Conduct Elicitation Activity
 - Lesson 4: guidance on gathering metrics for non-functional (service level) requirements.
•4.3 Maintain Requirements for Reuse
 - Lessons 8: guidance on mapping requirements to ongoing operations. 

Requirements Management and Communication

•4.5 Communicate Requirements
 - Lesson 4: guidelines on reviewing requirements using Structured Walkthroughs.

Requirements Analysis

•6.3 Specify and Model Requirements
 - Lesson 4: guidance on gathering metrics for nonfunctional (service level) requirements.
•6.5 Verify Requirements
 - Lesson 4: guidance and hands-on experience in the use to Structured Walkthroughs to verify requirements.
•7.2 Allocate Requirements
 - Lesson 5: guidance and hands-on experience using Decision Tables for Business Rules Analysis (for rules that may be managed through the software solution).

Solution Assessment and Validation

•7.5 Validate Solution
 - Designing tests to assess deployed solutions and ensure adequate test coverage
 - Testing of non-functional (service level) requirements using System Tests.
Prerequisites & Certificates


Certificates offered

CDUs (Continuing Development Units): 14 BABOK Compliance: Release 2 IIBA Endorsed Curriculum

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
CTE Solutions
[ View Provider's Profile ]


We have not received any reviews specific to this course as yet, however here are some reviews of the training vendor.

I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

This course currently does not have any dates scheduled. Please call 1-877-313-8881 to enquire about future dates or scheduling a private, in house course for your team.

This page has been viewed 4360 times.