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This 3-day instructor-led course provides the knowledge & skills to configure & administrate a complex Operations Manager 2007 environment. The information included in this class will give you a better understanding of your Operations Manager 2007 infr

Course Outline
This three-day instructor-led course provides students with the knowledge and skills to configure and administrate a complex Operations Manager 2007 environment. The information included in this class will give students a better understanding of their Operations Manager 2007 infrastructure.

Audience Profile
This course is intended for Operations Manager 2007 Administrators who are responsible for configuring and managing one or more Operations Manager 2007 management groups and all supporting roles.

Course Outline
Module 1: Architecture and Troubleshooting
This module will explain how the 'internals€' of Operations Manager work and how to troubleshoot.
€¢Operations Manager "Health Engine"

Lab : Troubleshooting
€¢Troubleshooting discoveries and monitors
€¢Troubleshooting health state changes
€¢Troubleshooting the Operations Manager agent

After completing this module, students will be able to:
€¢Understand the Operations Manager architecture
€¢Troubleshoot Operations Manager

Module 2: Management Packs
This module will explain management pack architecture and how to author a management pack.
€¢OpsMgr Console vs Authoring console
€¢Override and thresholds
€¢PRO Tips

Lab : Import and tune management packs
€¢Using overrides
€¢Targeting based on different scenarios

Lab : Author a management pack
€¢Author a management pack

After completing this module, students will be able to:
€¢Understand the management pack architecture
€¢Target a new monitor or rule to suitable collection of objects
€¢Author a management pack

Module 3: Reporting
This module will explain how to develop custom reports.
€¢The data warehouse database
€¢SQL Reporting and reporting items

Lab : Author custom reports
€¢Author a performance report

Lab : Author custom reports
€¢Author an event report

Lab : Author custom reports
€¢Author a health report

Lab : Author custom reports
€¢Author an ACS report

After completing this module, students will be able to:
€¢Understand the reporting and data warehouse architecture
€¢Work with Report Models
€¢Author custom reports on the Data Warehouse
€¢Author custom reports on the ACS database
€¢Author custom reports on the Operation database

Module 4: Connectors
This module will explain how to connect Operations Manager to remote systems, like a ticketing system.
€¢Connector Architecture
€¢Using the Universal Connector
€¢Deploy, configure and use the Universal Connector

Lab : Install the Universal Connector
€¢Deploy and configure the Universal Connector

Lab : Use the Universal Connector
€¢Use the Universal Connector to forward alerts from Operations Manager
€¢Use the Universal Connector to import information from Remote Systems

After completing this module, students will be able to:
€¢Understand the Connector architecture
€¢Export information from Operations Manager with the universal connector
€¢Import information into Operations Manager with the universal connector

Module 5: Advanced Scripting and PowerShell
This module will explain how to build and work with Operations Manager scripting and PowerShell.
€¢Operations Manager and PowerShell functionality
€¢Operations Manager and Visual Basic Scripts functionality

Lab : Using PowerShell for day-to-day tasks
€¢Using PowerShell for ACS tasks
€¢Using PowerShell to retrieve and export information
€¢Using PowerShell to update information
€¢Using PowerShell for User Roles and Notification tasks
€¢Using PowerShell to troubleshoot the SCOM environment

Lab : Operations Manager scripting
€¢Creating visual basic scripts for 2- and 3-state "monitors"
€¢Creating visual basic scripts for "rules"
€¢Creating visual basic scripts for "discoveries"

After completing this module, students will be able to:
€¢Use PowerShell for day-to-day Operations Manager tasks
€¢Use Visual Basic Scripts to create custom €'monitors', 'rules', and €'discoveries€'
After completing this course, students will be able to:
€¢Troubleshoot Operations Manager 2007
€¢Understand Operations Manager 2007 architecture
€¢Troubleshoot and tune management packs
€¢Work with connectors
€¢Author management pack
€¢Author custom reports
€¢Perform day-to-day tasks with command shell
€¢Use Scripts in Operations Manager 2007
Prerequisites & Certificates

Before attending this course, students must have: -A+ certification or equivalent knowledge. -Network+ certification or equivalent knowledge. -Visual Basic Script knowledge. -Windows Server experience. -Completed course Managing and Maintaining a Microsoft Windows Server 2003 Environment -Completed Course Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: NS, or have equivalent knowledge. -Completed Course Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, or have equivalent knowledge. -Completed Course Planning, Implementing and Maintaining Microsoft Windows Server 2003 Active Directory Infrastructure, or have equivalent knowledge. -Completed Course Installing and Configuring System Center Operations Manager 2007 R2, Managing System Center Operations 2007, or equivalent knowledge.

Certificates offered

Certificate of completion

Cancellation Policy
10 business day cancellation policy. if the course is confirmed and the student cancels within 10 days of the course, then they get charged and apply a credit for future courses. If they cancel outside of 10 business days, then there are no charges at all.
Map & Reviews
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Here are some reviews of the training vendor.
I realize that we are constantly dealing with technology, but I still think for a registration fee of almost $3,000, that a hardcover book should be included. I know that the option to print the book on a one-time basis exists.
Reviewed by 2016
Reviewed by 2016
The instructor was very knowledgeable and answered all questions. Jarod did an excellent job presenting.
Reviewed by 2015
The room was cold. I had to sit next to the space heater. It would be good to tell future patrons to dress warmly AHEAD of time. No suprises.
Reviewed by 2015
He was great and offered his contact info for further questions.
Reviewed by 2015
Howard was a fantastic instructor and the course was exactly what I required.
Reviewed by 2014
The trainer was excellent - the course exceeded my expectations.
Reviewed by 2014
This course provides an excellent overview and a bit of practice on the various functions of SharePoint 2013. I was disappointed at the number of exceedingly long breaks given after each module. I would have preferred less break time and more content to the course. Having never taken a SharePoint course with another provider, I don't know if this is the norm with all providers of just this one in particular.
Reviewed by 2014
I ranked the "Use of Technology" low because for Users who were remote the VM's that were setup were a little wonky. Could be very slow at times and then sometimes they needed to be refreshed to work properly with the lab. In some instances we couldn't follow along as replication would not occur fast enough and we would have our lab cut short (for us remote Users).
Reviewed by 2014
The instructor was good at remembering to acknowledge the online students even though he was facing a classroom of students also.
Reviewed by 2014
Insructor was not so good with the live examples. Also the handouts was not so useful
Reviewed by 2013
The trainer was excellent, very knowledgeable and had a lot of valuable experience to share. The problem was that there were way too many workshops that took too long and interfered with getting the maximum benefit from the instructor and the course.
Reviewed by 2013
This was quite informative. It was a great opportunity to have ‘real life’ discussions with certified PMs. The instructor had excellent examples and was able to share his PM experiences with us with concrete examples. In addition, this was a great opportunity to network with private sector/public sector PMs and develop a better appreciation of PM on both sides of the fence. Cheers, CL
Reviewed by 2013
Reviewed by 2013
I did not like the video format
Reviewed by 2013
As a remote attendee, it appeared the instructor paid attention to the "Attendee" and "Chat" windows only a few times throughout the day, so I was not confident that he would see if I sent a message or raised my hand during the course.
Reviewed by 2013
The chairs were not very comfortable and the material contained spelling and grammatical error (a few but still)as well as repetition of words.
Reviewed by 2013
Was a bit slow the last 1/2 day. Of course, for some, this was the last of a 4 day course (not just 2 days).
Reviewed by 2013
I really enjoyed the course and I learned a lot. The pace was excellent.
Reviewed by 2013
Reviewed by 2013
The room was excellent on its own - less distraction and no noise around you. There was no direction to the room when I walked in and therefore was not sure if I was heading in the right direction. We were not provided with the direction that there was coffee and fridge on the 3rd floor, and the bathroom floor was dirty.
Reviewed by 2012
This course was great, very informative, had Lionel as instructor and he was also very good.
Reviewed by 2012
Instructor was eager to assist but lacked subject matter expertise. Course time management was very poor. Content provided could have been delivered effectively in a one day course.
Reviewed by 2012
Good Course, good trainer. All questions addressed equally and in a timely professional manner.
Reviewed by 2011
The course content was interesting; however, the instructor didn't have enough knowledge about Microsoft Sharepoint 2010 Development and wasn't able to answer questions without google search. In the future CTE needs to make sure the instructors have real on-hands experience and are highly trained in the technologies they are supposed be teaching.
Reviewed by 2011

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