A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save your organization thousands of dollars.
- Course Outline
An effective human resource professional knows that managing employee performance is more than conducting performance reviews or disciplining staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.
A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies, can reduce turnover and save your organization thousands of dollars. Whether your company has two employees or a thousand employees, don't leave employee retention to chance. Give them what they need to feel welcome, know why they were hired, and know how to do the job.
Learning objectives for participants include:
Understand how important an orientation program is to an organization.
Identify the role of the human resource department in the orientation program.
Recognize how the commitment curve affects both new employees and their managers.
Know what companies can do to deliver their promise to new employees.
Determine the critical elements of effective employee training.
Establish the importance of having an employee handbook for new and long-term employees.Course Outline
Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives. Finding, Hiring, and Keeping Good People To begin, participants will discuss the organizational activities required to find, hire, and keep good people, and how those activities tie into an orientation process. Building Employee Commitment Next, participants will learn about the four pillars of commitment: clarity, competence, influence, and appreciation. Perception During this session, participants will explore how perceptions and appearances can affect orientation. Fast Track Orientation This session will discuss what kind of orientation is best for short term employees. Designing a Successful Orientation Program Next, participants will think about their own experiences with orientation. They will combine this with a list of common orientation mistakes to develop a framework for designing a successful program. The Eight Orientation Habits of World-Class Employers During this session, participants will learn what world-class employers do to make their orientation program a success. Obtaining Buy-In This session will give participants some ways to get buy-in from supervisors for the orientation program. The Commitment Curve Next, participants will learn about the employer/employee commitment curve, and how to make the orientation process work with it. Characteristics of a Successful Orientation Process During this session, participants will discuss the top ten characteristics of a successful orientation process and how they can incorporate those items into their organization. Employee Training Participants will spend this session completing Kolb's learning style inventory and learning how it applies to employee orientation and training. Addressing Learner Needs and Expectations This session will teach participants how to define training expectations. Working with External Providers Next, participants will discuss what to consider when working with external providers during orientation. Adult Learning This session will introduce participants to the principles of adult learning. Participants will also discuss how to incorporate these principles into orientation and training. How to Build and Sustain Interest During this session, participants will learn how to motivate their employees during orientation. Bridging the Generation Gap Next, participants will take a brief look at resolving generational issues. Creating Employee Manuals During this session, participants will discuss what should be included in employee handbooks. A Checklist for Success To wrap up the day, participants will create a checklist of necessary items for their orientation. Then, they will work with a partner to brainstorm ways to improve their current orientation process. Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan.
- Prerequisites & Certificates
Certificate of Completion
- Cancellation Policy
ctc TrainCanada - We Never Cancel*:
We are unique in the corporate training field in that we do not cancel desktop applications courses due to low enrollment. When there are less than 3 students, ctc TrainCanada will personalize the class (students then receive more time with the instructor to address their individual needs allowing the student to complete the full course in less time) or connect the student remotely to a class at one of our other branches via TrainLive remote classroom instruction. *Microsoft Certified Courses and other technical courses require a minimum enrollment of three students. Business Skills courses require multiple students in order to run due to the interactive nature of the training. Selected Desktop Applications courses may require a minimum enrollment of two students to run. ctc TrainCanada® reserves the right to deliver Microsoft Certified and other technical courses via TrainLive remote classroom instruction in order to guarantee the course to run.
ctc TrainCanada Cancellation policy:
You may cancel or reschedule this registration in writing with no penalty with a minimum of 10 business days' notice prior to the first day of the course. Full payment is required if you cancel or reschedule this registration within 10 business days prior to the first day of the course. However, substitutions are welcome. If you do need to cancel or reschedule a publicly scheduled course within the 10 day non-cancellation period (not a client dedicated course), payment is to be made and a training voucher for a public course will be issued to you. This allows you to attend a future date for the same course at no charge (subject to availability).
No-shows will not be issued a training voucher.
Complimentary Service: We offer all our students coffee, tea, juice or pop, muffins or pastries in the morning and cookies baked in our own oven each afternoon.
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