• Course
  • Vendor

Understand the principles & practices that enable an organization to reliably and economically scale critical services.

  • Course Start Date: 2022-07-28
  • Time: 08:00:00 - 17:00:00
  • Duration: 2 days 08:00 AM - 05:00 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$2,425.00
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Course Outline

Lessons

The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

This course positions learners to successfully complete the SRE Foundation certification exam.

WHO SHOULD ATTEND?

  • Anyone starting or leading a move towards increased reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers
  • Business Stakeholders
  • Change Agents
  • Consultants
  • DevOps Practitioners
  • IT Directors
  • IT Managers
  • IT Team Leaders
  • Product Owners
  • Scrum Masters
  • Software Engineers
  • Site Reliability Engineers
  • System Integrators
  • Tool Providers

WHAT YOU'LL LEARN

The learning objectives for the SRE Foundation course include a practical understanding of:

  • The history of SRE and its emergence at Google
  • The inter-relationship of SRE with DevOps and other popular frameworks
  • The underlying principles behind SRE
  • Service Level Objectives (SLO’s) and their user focus
  • Service Level Indicators (SLI’s) and the modern monitoring landscape
  • Error budgets and the associated error budget policies
  • Toil and its effect on an organization’s productivity
  • Some practical steps that can help to eliminate toil
  • Observability as something to indicate the health of a service
  • SRE tools, automation techniques and the importance of security
  • Anti-fragility, our approach to failure and failure testing
  • The organizational impact that introducing SRE brings

COURSE OUTLINE

  • Course Introduction
    • Course Goals
    • Course Agenda
  • Module 1: SRE Principles & Practices
    • What is Site Reliability Engineering?
    • SRE & DevOps: What is the Difference?
    • SRE Principles & Practices
  • Module 2: Service Level Objectives & Error Budgets
    • Service Level Objectives (SLO’s)
    • Error Budgets
    • Error Budget Policies
  • Module 3: Reducing Toil
    • What is Toil?
    • Why is Toil Bad?
    • Doing Something About Toil
  • Module 4: Monitoring & Service Level Indicators
    • Service Level Indicators (SLI’s)
    • Monitoring
    • Observability
  • Module 5: SRE Tools & Automation
    • Automation Defined
    • Automation Focus
    • Hierarchy of Automation Types
    • Secure Automation
    • Automation Tools
  • Module 6: Anti-Fragility & Learning from Failure
    • Why Learn from Failure
    • Benefits of Anti-Fragility
    • Shifting the Organizational Balance
  • Module 7: Organizational Impact of SRE
    • Why Organizations Embrace SRE
    • Patterns for SRE Adoption
    • On-Call Necessities
    • Blameless Post-Mortems
    • SRE & Scale
  • Module 8: SRE, Other Frameworks, The Future
    • SRE & Other Frameworks
    • The Future
  • Additional Sources of Information
  • Exam Preparations
    • Exam Requirements, Question Weighting, and Terminology List

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
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About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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