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This workshop is designed to help participants improve their written communication, making it more modern, clear, concise and friendly.

  • Course Start Date: 2024-03-21
  • Time: 08:30:00 - 16:30:00
  • Duration: 1 Day(s)
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$556.00
REGULAR PRICE $695.00 Save $139.00
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Course Outline

Lessons

This workshop is designed to help participants improve their written communication, making it more modern, clear, concise and friendly. It comprises sections on basic business writing, memos, briefing notes, reports and proofreading and editing. The methodologies used include practice in writing their own copy and correcting written examples; review quizzes in grammar, punctuation and spelling; group discussion and brainstorming; question and answer sessions.

With our extensive knowledge of the different software currently on the market, including all Microsoft and Adobe applications, ON-TRACK Corporate Training Ltd. has a diverse and flexible schedule that can be customized to your needs – we offer group course (both public and corporate), one-on-one training, and on-site training options. We also have easily accessible on-line training videos available.

Outline

  • Part I: Introduction: Roles, Goals and Participant Expectations

  • Part II: Reader-Centered Writing

    • Knowing your audience
    • What is your purpose in writing?
    • Reader-centered writing is an important part of good client service
    • How to prepare to write an effective message
    • How to avoid reader resistance
    • How to direct the way for your reader to take the action you want
  • Part III: Basics of Good Business Writing

    • Writing a clear, organized, concise and friendly message
    • Replacing negative language with positive “active voice” expression
    • Using Plain Language
    • Brushing up on proper punctuation, spelling and grammar
    • Developing your own professional writing style
  • Part IV: Briefing Notes

    • Make 'em brief: cull and compact
    • Understandable on first reading: write for your audience
    • Priorities and key points stand out
  • Part V: Basics of Good Report Writing

    • Gathering the material and information
    • Three important questions to ask yourself before writing
    • Setting up headings, paragraphs and sections
    • Point-Develop-Example method
    • How to report variances and mistakes
    • Writing the conclusions
    • Making recommendations
    • Writing an executive summary
  • Part VI: Self-Editing: A Clinic in Clarity

    • Five things the self-editing writer does for clarity
    • The difference between proofing and editing
    • Tips to speed up the proofreading process
    • Checklists for proofreading and editing
    • Editing for style and clarity
    • Two questions our reader needs to be able to answer
    • Recommended proofreading and editing styles guides
    • Review exercises grammar, spelling and punctuation
  • Part VII: Our Personal Action Plan for Improved Clear Business Writing

    • A fill-in action plan template
    • Final questions and review
    • Course closure and evaluation

Cancellation Policy

Should you postpone or cancel your course you must give 5 business days notice.

Training Location

Virtual
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About On Track Computer Training

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For the best in Microsoft Excel Training in Vancouver, or any other Microsoft product training, including Access, Word, Outlook, PowerPoint or Project training come to On-Track Computer Training. In addition to Microsoft program we also offer: Dreamweaver MX training FrontPage training HTML training courses Flash MX & CS3 training Acrobat 7.0 Professional Illustrator CS2 & CS3 training InDesign CS2 & CS3 training Photoshop CS2 & CS3 training MS Publisher 2003 Visio 2002 training and much more in the Vancouver area. On-Track Computer Training Ltd. has been providing corporate computer training since 1989 and has established itself as a leader in innovative training, consulting and development. As a Microsoft GOLD Certified Partner On-Track continually strives to achieve the best in computer training and guarantees results and rates through our client satisfaction program. GUARANTEE'S Results: On-Track will retrain you at our cost if you are unable to understand objectives and provide complimentary refresher courses within 6 months Rates: On-Track will beat any written corporate computer training rate Support: On-Track provides free technical support through our email and phone system for those difficult situations Service: On-Track staff are all owners of the company and take pride in the service we offer

Training Provider Rating

This vendor has an overall average rating of 4.36 out of 5 based on 147 reviews.

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I was expecting to see and learn more advanced materials like pivot point and vlookup in Level 2, but they are in level 3 so I ha ... Read more
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I was expecting to see and learn more advanced materials like pivot point and vlookup in Level 2, but they are in level 3 so I have to come back for level 3.

She did a wonderful job with our group. It was fun and educational.
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Great course, great teacher.
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Course was more than I had expected and the trainer was very pleasant and enjoyable to learn from!
Learned what I needed and more. Good class size.
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