• Course
  • Vendor
  • Guaranteed To Run

  • Course Start Date: 2021-04-30
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day(s)
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline


Course Length: 6hrs (1 Day)

Microsoft Teams provides an extremely flexible cloud-based workspace, where Office 365 users can send messages, share files, and do so much more.
Teams can be created for a department, a project or just about anything you like. They can be public or private, and you can join or leave as many teams as needed. Each team has access to channels where people can communicate, sharing messages and files.
Microsoft Teams also provides additional communication tools, such as chat, meetings, file sharing, audio and video calling and more.

Learning Objectives:
Gain the knowledge and hands-on practice you need to create and manage teams and channels, share files and ideas, schedule meetings, set up audio and video calls, and integrate other services and data.
Increase your productivity, communication, and flexibility as you acquire the skills you need to create and manage teams, share ideas quickly, communicate with chats, audio, or video, schedule meetings, and even add apps to integrate other services. You will:

Create teams for a department, a project or for anything you like
Use Microsoft Teams to provide a collaborative, cloud-based workspace
Create and manage channels to allow users to talk to each other and share information and files
Access channels, share files and messages
Post, edit, delete and manage messages
Bring messages to a specific person’s attention with mentions and announcements
Keep detailed information accessible to all team members with the wiki
Make video and audio calls using the chat window
Create, edit and schedule meetings that will be synchronized with Microsoft Outlook
Integrate existing services with features such as connectors, apps and bots
And so much more…

Target Student:
All new users to Teams who want to understand what Microsoft Teams is and get up to speed and able to start using it quickly. It will also help more experienced users customize Teams to meet their needs.

Course Outline:

Section 1: Getting Started
Teams Overview
Navigating the App Bar
Viewing Your Feed
Managing your Teams Profile
Searching in Teams
Getting Help with Microsoft Teams
Understanding Desktop vs. Mobile Apps vs. MAC

Section 2: Creating and Managing Teams and Channels
Understanding Teams and Channels
Viewing Teams and Channels
Creating Public and Private Teams
Creating Standard and Private Channels
Joining a Team with a Code
Marking a Channel as a Favourite
Following and Unfollowing a Channel
Adding another Member to a Team
Leaving a Team

Section 3: Communications and Notifications
Working with Conversations and Posts
Understanding Conversations and Posts
Staring a New Conversation
Replying to a Conversation
Formatting a Post
Creating an Announcement
Posting in Multiple Channels
Restricting Replies
Adding Files to Post
Deleting a Message
Adding Emoticons, GIFS, Stickers, and Praise

Working with Notifications
Using Mentions (Direct, Channel, Team)
Creating Tag Groups (Manage Tags)
Modifying Channel Notifications
Controlling your Teams Notifications

Section 4: Managing Teams and Channels
Changing Team and Channel Names
Modifying Privacy Options for Teams
Adjusting Team Settings
Viewing Team Analytics
Creating Channel Moderators
Adding Guests to a Team
Pinning and Hiding Channels
Getting Links to Teams and Channels
Adding Tabs to a Channel
Deleting and Restoring Channels
Deleting a Team

Section 5: Teams and Outlook
Emailing a Channel Link
Sending an Email with an Attachment to a Teams Channel
Sharing a Conversation to Outlook

Section 6: Managing Files in a Channel
Viewing Posted Files
Creating a New File
Uploading a File
Document Collaboration
Managing Files
Moving Files
Adding Cloud Storage
Accessing the Teams SharePoint Page

Section 7: Using Chat
Starting a Chat
Adding Extra People to a Chat
Using Chat Message Features
Overview of Chat Tabs
Scheduling a Meeting from a Chat Message
Starting Audio or Video Calls

Section 8: Managing Meetings
Creating and Joining a Meeting
Using the Meet Now Feature
Joining a Meeting
Scheduling a Meeting
Inviting External People to your Meeting
Roles and Permissions
Editing and Cancelling a Meeting
Adding Extra People to the Meeting
Understanding the Audio Conferencing Feature
Sending a Meeting Link

Running a Meeting
Screen Sharing
Using the Whiteboard
Adding Meeting Notes
Chatting in a Meeting
Recording a Meeting
Getting Transcripts of the Meeting

Meeting Tips and Extras
Creating Breakout Rooms
Properly Presenting PowerPoint Slides
Tracking Attendance
Making Participants Wait in the Lobby
Using Together Mode, Large Gallery View and Focus
Creating a Live Event

Section 9: Using the Wiki
Viewing the Wiki
Creating Wiki Content
Creating Sections and Pages
Navigating through the Wiki
Renaming the Wiki
Accessing Page and Section Options

Section 10: Teams Extras
Adding and Removing Apps
Adding Connectors
Adding Chatbots
Adding a Shared Calendar to a Team and Connecting to Outlook
Using the Slash Commands

Cancellation Policy

Compuease Cancellation Policy

CompuEase works hard to schedule our training and other services around your convenience. With that in mind we have the following cancellation policy for all booked training.  Notice of cancellation must be received by CompuEase 10 working days prior to the confirmed date for a no financial penalty to be incurred.  Registrants who wish to reschedule their course may do so at least 10 working days before the commencement of their course providing the course fee is paid within 30 days following the originally scheduled date of the course.   

Training Location

using RingCentral (Zoom platform) or Teams

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About CompuEase Inc.


CompuEase has been providing first class software and professional skills training to the Ottawa and Quebec area since 1988 and is now recognized as one of the most esteemed Training Centres of its kind in the region. Working closely with both the public and private sector, we offer both onsite public training at our conveniently located downtown Ottawa training centre and private and one-on-one training online or onsite.

The benefits of training with CompuEase are:

  • Fast, quality customer service
  • Highly skilled, experienced and professional trainers
  • A public class schedule, with guaranteed-to-run classes that run often
  • Learn or Come Back Free policy on all public classes
  • 24/7 After Training Support for all software training
  • Both Software and Professional Skills training
  • Training in both official languages

We offer a variety of FREE tools. We invite you to subscribe to our YouTube Channel, register for one of our free webinars, and stay up-to-date on our regular Blog posts.   

For special WORKING FROM HOME TRAINING RESOURCES, please visit our Covid-19 Resource Page where we constantly update all the training and free tools we have to offer in order to help you thrive and be productive even during the Covid-19 Pandemic.

Training Provider Rating

This vendor has an overall average rating of 4.32 out of 5 based on 231 reviews.

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Geoff was a great instructor and very knowledgeable. Loved the 1 on 1 option which allowed me to complete 2 courses in 1 day.
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Lori was excellent!
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I think I underestimated my own knowledge of the program. This is not necessarily at the fault of the course or training provider.
I found the instructor very informative and she addressed all of my questions and concerns.
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Instructor and venue were excellent. Made a full day training course enjoyable.
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The building itself is pretty dingy, but the instructor made up for it!!
Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minu ... Read more

Too much information in one day - instructor had to race through material, skipping some of it entirely. Start delayed by 20 minutes due to course material not having been properly loaded on computers. These issues continued throughout class, ie some of my important menu tabs were in french, others in english. I had requested an English class. Another student had Excel 2007 instead of Excel 2010, when the rest of us and the instructor were working with 2010. I would have liked to continue to 4:00, but the instructor made it clear that her preference was to leave at 3:30, so no one said anything. The windows had to be opened because the room was too warm, but the people next to the windows were wearing their coats because they were too cold.

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