• Course
  • Vendor
  • Guaranteed To Run

  • Course Start Date: 2020-08-10
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 Day(s)
  • Location: Virtual
  • Delivery Method(s): Instructor Led

Course Outline

Lessons

Course Length: 6hrs (1 Day)

Outlook 2019 is much more than just an email program. It is a powerful and easy-to-use personal information management program, incorporating some new features that will help make managing your e-mail and personal information easier than ever.

Learning Objectives:
By the end of this course, you will feel completely comfortable with using and customizing the Outlook 2019 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. You will:
- Create email messages, use spell check, format the content, and add attachments
- Customize the reading options and manage message responses
- Use tags and flags to manage your messages
- View, manage, and print your calendar
- Create and organize contacts
- Work with tasks and notes
- Navigate and customize the Outlook interface

Target Student:
This course is intended to help all novice computer users get up to speed with Outlook quickly. It will also help more experienced computer users who have little to no experience with Outlook and the ribbon interface to learn how to use its many powerful organizational features.

Course Outline:
Section 1: Getting Started with Outlook 2019

Navigate the Outlook Interface
Perform Basic E-mail Functions
Use Outlook Help

Section 2: Composing Messages
Create an E-mail Message
Check Spelling and Grammar
Format Message Content
Attach Files and Items
Manage Automatic Message Content

Section 3: Reading and Responding to Messages
Customize Reading Options
Work with Attachments
Manage Your Message Responses

Section 4: Managing Your Messages
Manage Messages Using Tags, Flags, and Other Commands
Organize Messages Using Folders

Section 5: Managing Your Calendar
View the Calendar
Manage Appointments
Manage Meetings
Print Your Calendar

Section 6: Managing Your Contacts
Create and Update Contacts
View and Organize Contacts

Section 7: Working with Tasks and Notes
Create Tasks
Manage Tasks
Manage Notes

Section: 8: Customizing the Outlook Environment
Customize the Outlook Interface

Cancellation Policy

JN Software Cancellation Policy
JN Software works hard to schedule our training and other services around your convenience. With that in mind we have the following cancellation policy for all booked training.  Notice of cancellation must be received by JN Software 10 working days prior to the confirmed date for a no financial penalty to be incurred.  Registrants who wish to reschedule their course may do so at least 10 working days before the commencement of their course providing the course fee is paid within 30 days following the originally scheduled date of the course.   

Training Location

Virtual
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About JN Software Consulting

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Since 2002, JN Software Consulting has been a forerunner in providing training and consulting services across Canada.

Training Services Include:

The Benefits of Working with JN Software are:

  • Fast, quality customer service
  • Highly skilled, experienced and professional trainers
  • A public class schedule, with guaranteed-to-run classes that run often
  • Learn or Come Back Free policy on all public classes
  • 24/7 After Training Support for all software training
  • Both Software and Professional Skills training

We offer a variety of FREE tools and training. We invite you to subscribe to our YouTube Channel, register for one of our free webinars, and stay up-to-date on our regular Blog posts.   

For special WORKING FROM HOME TRAINING RESOURCES, please visit our Covid-19 Resource Page where we constantly update all the training and free tools we have to offer in order to help you thrive and be productive even during the Covid-19 Pandemic.

Training Provider Rating

This vendor has an overall average rating of 4.46 out of 5 based on 38 reviews.

one on one training at my office.
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Excellent course. Even my most advanced excel users came away with valuable new ways to use excel. I highly recommend this course.
The course was well organized and I recieved lots of attention during the planning phase to make sure we designed the course appro ... Read more
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The course was well organized and I recieved lots of attention during the planning phase to make sure we designed the course appropriately for our team I would definately recommend JN Software.

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Philippe was really good at catering the training to our needs. He figured out what our prior knowledge was on the topic and went ... Read more
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Philippe was really good at catering the training to our needs. He figured out what our prior knowledge was on the topic and went from there istead of having us go over things we already knew. If we had been in a group setting this would not have been possible. He also was helpful in letting us know how the 2003 version was different from the 2010. We therefore purchased an additional training manual for the 2010 version as we recently had it installed on our workstations.

There was a little mix up with the time the course was to be held. The website said 9-4 but it should have been 10-5, so when I ar ... Read more
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There was a little mix up with the time the course was to be held. The website said 9-4 but it should have been 10-5, so when I arrived no one was there. However, it was dealt with quickly after a call and the trainer arrived quickly. I was the only person attending the course, it was very informative and it allowed us to touch on all of the questions I had specifically.

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The instructor was excellent - she was very knowledgeable, patient, and really tried to tailor the course and specific examples to ... Read more
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The instructor was excellent - she was very knowledgeable, patient, and really tried to tailor the course and specific examples to each student. The room was bit too cold in the morning and quite warm in the afternoon, so I would recommend wearing layers for comfort! I would highly recommend this course.

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The instructor used real situations from the participants, so it was extremely relevant to what we were doing. She was very knowle ... Read more
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The instructor used real situations from the participants, so it was extremely relevant to what we were doing. She was very knowledgable and answered all questions.

Very informative session focused on all my concerns regarding advanced QuickBooks. Carolyn was helpful and very pleasant to learn ... Read more
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Very informative session focused on all my concerns regarding advanced QuickBooks. Carolyn was helpful and very pleasant to learn from. I would reccomend her highly and might want to work with her again in the future.

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