• Course
  • Vendor

This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. GK# 100203

  • Course Start Date: 2021-09-24
  • Time: 09:00:00 - 16:00:00
  • Duration: 1 day 09:00 AM - 04:00 PM
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led

Course Outline

Lessons

This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.

WHAT YOU'LL LEARN

By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.

What you will learn:

  • How to get stared with Teams
  • How to communicate in Channels
  • How to use other communication tools
  • How to customize Channels
  • How to customize your Teams Experience

OUTLINE

Lesson 1: Getting Started

Getting Started with Microsoft Teams

  • What is Microsoft Teams?
  • Launching Microsoft Teams
  • The Microsoft Teams Interface
  • Creating a New Team
  • Adding Members to Your Team
  • Changing Teams
  • Leaving a Team
  • Using Microsoft Teams Desktop and Mobile Apps

Using Channels

  • About Channels
  • Viewing Channels
  • Creating a Channel
  • Marking a Channel as a Favorite
  • Following and Unfollowing a Channel

Posting Messages

  • Posting a Message
  • Expanding the Compose Box
  • Editing a Message
  • Replying to a Message
  • Adding Files to a Message
  • Deleting a Message

Getting Help with Microsoft Teams

  • Using the Help Center
  • Using T-Bot
  • Viewing New Features
  • Viewing Keyboard Shortcuts
  • Using Slash Commands

Lesson 2: Communicating in Channels

Managing Messages

  • Identifying New Messages
  • Marking Messages as Read and Unread
  • Liking a Message
  • Saving a Message

Doing More with Messages

  • Using Mentions
  • Using Announcements
  • Viewing Your Activity
  • Searching in Teams

Managing Files in a Channel

  • Viewing Posted Files
  • Creating a New File
  • Uploading a File
  • Managing Files
  • Moving Files
  • Adding Cloud Storage

Using the Wiki

  • Viewing the Wiki
  • Creating Wiki Content
  • Creating Sections and Pages
  • Navigating Through the Wiki
  • Accessing Section Options
  • Accessing Page Options

Lesson 3: Using Other Communication Tools

Using Chat (Part 1)

  • Starting a Chat
  • Replying to a Chat Message
  • Continuing a Chat
  • Adding Other Users to the Chat
  • Using Chat Message Features

Using Chat (Part 2)

  • Scheduling a Meeting from a Chat Message
  • Starting Audio or Video Calls
  • Overview of Chat Tabs
  • Managing Chats

Managing Meetings

  • Using the Meetings Tab
  • Using Agenda View
  • Scheduling a Meeting
  • Editing a Meeting
  • Joining a Meeting
  • Cancelling a Meeting

Managing Files in Teams

  • Using the Files Tab in Teams
  • Viewing Files
  • Managing Files
  • Adding and Managing Cloud Storage

Lesson 3: Customizing Channels

Customizing Channels

  • Renaming a Channel
  • Accessing the Channel Email Address and Link
  • Accessing the Team’s SharePoint Page
  • Deleting a Channel

Adding Tabs to a Channel

  • Adding a Tab
  • Using Tab Conversations
  • Renaming a Tab
  • Removing a Tab

Adding Connectors to a Channel

  • Adding a Connector
  • Changing Connector Settings
  • Changing Connector Accounts
  • Removing a Connector

Lesson 4: Customizing Your Teams Experience

Managing Your Teams Profile

  • Updating Your Profile Picture
  • Changing Your Status
  • Changing Your Teams Settings
  • Logging Out of Teams

Managing Teams

  • Editing the Team
  • Accessing Advanced Team Settings
  • Managing Team Members
  • Managing Channels
  • Managing Settings
  • Managing Apps
  • Deleting the Team

Adding Apps and Bots

  • Opening the Store
  • Installing an App
  • Using Apps
  • Managing Apps
  • Removing Apps
  • Using Bots

WHO SHOULD ATTEND

All users who are getting started with Teams

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 431 reviews.

I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from ... Read more
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I would never take another course that starts at 11AM and goes to 9PM again. The way the course was laid out really took away from the capturing of what was presented as it was 5-6 hours of watching a screen before getting to the actual labs. There has to be a better way to lay out this particular course. In my previous course, the lectures were broken up by labs which worked out fantastic and kept you engaged in the course. There were days when in order to actually complete the labs, would go over the 9PM day end time frame. Was able to get the primary labs done, but if you want to get all the content completed, you cannot complete it in the window of this course, you will need to come back on your own time.

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Instructor was great
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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