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The new CVPD Scripting-Part2 class provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications...

  • Course Start Date: 2021-12-13
  • Time: 09:00:00 - 17:00:00
  • Duration: 5 Day(s)
  • Location: Virtual
  • Delivery Method(s): Virtual Instructor Led
$3,400.00
REGULAR PRICE $4,250.00 Save $850.00
December 13th
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Course Outline

Pre-Requisites

CVPD Scripting Part 1 or programming experience in Call Studio

Lessons

The new CVPD Scripting-Part2 class provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing a speech recognition applications, and advanced event handling.

Outline

JavaScript:  Add an incredible amount of functionality that was not formerly available:

  • String functions: substring, string length, string replace, toUpper, toLower, charAt, etc.

  • Math functions: round, floor, ceiling, truncate, random numbers, etc.)

  • Date functions: date or time arithmetic, validate dates, create formatted date/time variables

REST Web Service calls and XML: Learn to work with RESTful web services

  • Testing RESTful web service interface in a Web Browser using Rest Client Extension

  • Learn XPath syntax to parse XML response and using free online tools

  • How to use the Studio REST Client Element  and to parse XML responses in Studio   

  • Fetchtimeout and Fetchaudio review          

REST Web Service calls and JSON:

  • Learn JSON syntax, how to parse JSON responses, and test using free online tools     

  • Use the Studio Rest Client element and  JavaScript in Studio to parse JSON results    

SOAP Web Services: Understand how to invoke a SOAP and WSDL based web services

  • SOAPUI to test web service connection outside of Studio 

  • Using the Studio Web Services Element

Database: Use the SQL Database element in Studio

  • Select data and execute stored procedures on a SQL-based database

  • Select multiple rows into XML and parse the result              

  • Event Handling to catch exceptions and switch to backup database

Modularization  and Multiple applications

  • SubFlows – Subroutines (or ‘functions) for reusability and readability          

  • Subdialogs – Calling another Studio application as a subroutine

  • Application Transfers – Go to another Studio application without returning

Event Handling: Adding event handling globally, in subflows, or element-level

  • LastException variable   

  • Adding Your Own Event Handling for Java Exceptions, VoiceXML Events, Custom Exceptions

  • Creating an Error Element to catch any unhandled exceptions           

  • Use Cisco Log Parser Tool

Speech Recognition: Working with Nuance Speech Recognition

  • Understanding grammars: builtin, inline, external

  • Using Studio Digits, Number, Currency, YesNoMenu elements, Confirm if necessary

  • Studio Form Element to build a menu, invoke builtin grammars, point to URI-based grammars

  • Work with multiple results (N-Best list) Global Commands (HotLinks)

 

Cancellation Policy

Cancellations and/or transfers with full refund will be allowed up to 10 business days prior to the start date of the course. Cancellations and/or transfers must be submitted in writing via fax at 888-596-7378 or email. With approved cancellation, reenrollment must be completed within 6 months or funds will be forfeited. Cancellations and/or transfer notices received after 9 business days prior to the start day of a course are not permitted. If a student does not attend a class and the required notification was not provided, funds will be forfeited and a rescheduling of the course will not be allowed. Rescheduling of a class is only permitted any time before 10 business days prior to the class start date.

Training Location

Virtual Classroom
Your Address

Your City, Your Province
Canada   

About Skyline Advanced Technology Services

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Skyline Advanced Technology Services provides comprehensive training for all Cisco technologies. From design, through implementation and troubleshooting, Skyline-ATS delivers Instructor Led Training (ILT) within Open Enrollment and Customized Onsite formats.  And to provide the finest hands-on experience possible, we have enriched all Cisco-certified Training Labs, to incorporate new features and functionality.  Our labs are a superset of the current Cisco labs, and we have vastly improved the content and enhanced operability. Skyline Advanced Technology Services has a long and distinguished history in partnership with Cisco for Instructor–Led Training and Curriculum Development.  As a Certified Cisco Learning Solutions Partner (CLSP), Skyline-ATS is closely aligned with Cisco Partner Development and Education (PDE), Learning@Cisco, and many other internal product teams. Over the past decade, these groups have contracted Skyline-ATS to develop numerous certified classes, for public open enrollment and private, end-user specific audiences. The classes we have developed span the entirety of Cisco technologies, disciplines and formats, including: Cisco Unified Communication, Contact Center Express, Security, Storage, Data Center, Wireless, Route / Switch and Cisco 3rd Party technologies. 

Skyline-ATS Course Development Advantage:

No other Cisco Learning Solutions Partner can offer the following:

  • Professionally trained course developers who focus, solely, on Cisco products, yet have a broad range of internetworking skills and knowledge base.
  • Our developers have "hands on experience" implementing Cisco hardware and providing real-world solutions, to corporate clientele.
  • Developers who not only author Cisco courses, but maintain leading-edge skills by delivering Cisco Instructor-led classes, directly, to a wide customer base, which enables close interaction with customers supporting production applications.

Skyline-ATS provides tremendous value-add for all Cisco-based networking education. From the depth and expertise of our instructors, to the quality of our labs, we provide the finest training available.

Our Instructors

  • Chosen by Cisco to develop and exclusively deliver the United States’ ACCELERATE Voice Training Program - For this four-week, in-depth program, we were tasked with quickly bringing Cisco Systems Engineers up to speed on new, complex voice technologies.
  • Possess considerable depth and knowledge in all aspects of Cisco Advanced Technology products, as well as all aspects of data networking - Our personnel average over 15 years of experience delivering Cisco solutions, and even more for data networking technologies.
  • Have either exclusively developed or contributed extensively to the development of many Cisco Certified courses (see Table in Section 3.1.1).
  • Are consultants, too.  When not in a classroom or developing curriculum, Skyline-ATS personnel are working, onsite, at customer locations, to implement actual production solutions.
  • Private Labs - We have built our own lab facility, for exclusive use by our students and instructors. Our students can be assured that there are no scheduling conflicts, no interruptions, and no issues.
  • State-of-the Art - Our labs are built and maintained with the latest hardware available. We pay close attention to physical configuration, topology, and software, and continually strive to create an environment that best reflects the challenges our students face, on a daily basis.

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