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  • Vendor

This course will discuss administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies...

  • Course Start Date: 2019-01-07
  • Time: 08:30:00 - 16:30:00
  • Duration: 3 days 08:30 AM - 04:30 PM
  • Location: Virtual
  • Delivery Methods(s): Virtual Instructor Led

Course Outline

Lessons

Learn how to troubleshoot compliance and security in Office 365. This course will discuss administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course will arm you with the skills to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

NOTE: This course is intended for IT professionals who are or will be required to support an existing enterprise Office 365 deployment.  For those evaluating or deploying a new enterprise Office 365 environment please refer to Enabling and Managing Office 365 (M20347).

What You'll Learn
• Describe Office 365 services
• Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell
• Administer and troubleshoot directory synchronization and directory objects
• Administer and troubleshoot Skype for Business
• Administer and troubleshoot SharePoint Online
• Administer and troubleshoot Office 365 ProPlus Who Needs to Attend IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365.

Prerequisites

• Before attending this course, students must have the following:
• A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer
• A minimum of one year of experience working with Active Directory Domain Services (AD DS)
• A minimum of one year of experience working with name resolution, including DNS 
• Experience working with certificates, including public key infrastructure (PKI) certificates 
• Experience working with Windows PowerShell 
• Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required

Outline
Office 365 services Overview

• Overview of Office 365 services
• Office 365 licensing overview
• Office 365 tenant configuration
• Office 365 clients

Office 365 administration, tools, and techniques

• Managing Office 365 with administrative portals
• Managing Office 365 with Windows PowerShell
• Managing administrative access in Office 365
• Troubleshooting administration in Office 365

Administering and troubleshooting directory synchronization and directory objects

• Directory synchronization and federation overview
• Azure AD Connect management
• Managing users and groups objects in Office 365

Administering and troubleshooting Microsoft Exchange Online
• Overview of Exchange Online management
• Administering Exchange Online recipients
• Administering client access policies in Exchange Online
• Troubleshooting Exchange Online

Administering and troubleshooting Skype for Business
• Skype for Business management overview
• Administering users and connectivity in Skype for Business
• Troubleshooting Skype for Business

Administering and troubleshooting SharePoint Online
• SharePoint Online management overview  
• Administering SharePoint Online site collections
• Administering external users in SharePoint Online
• Configuring OneDrive for Business
• Troubleshooting SharePoint Online

Planning and deploying Office 365 ProPlus
• Overview of Office 365 ProPlus
• Managing user-driven Office 365 ProPlus deployments
• Troubleshooting Office 365 ProPlus deployments

Administering and troubleshooting compliance and security in Office 365
• Overview of compliance features in Office 365
• Administering Azure Rights Management in Office 365
• Administering compliance features in Office 365
• Configuring and administering email security in Office 365
• Troubleshooting Office 365 compliance and protection

Labs
Office 365 services overview

• Setting up Office 365 lab environment
• Office 365 Domain Name System (DNS) management
• Office 365 service configuration

Administering Office 365

• Using administrative portals
• Administering Office 365 with Windows PowerShell
• Configuring delegated administrators
• Troubleshooting administrative access in Office 365

Administering directory synchronization, users, and groups in Office 365
• Configuring Azure AD Connect
• Managing Office 365 users and groups by using the Office 365 admin center
• Managing Office 365 password policies
• Troubleshooting users and directory synchronization

Administering and troubleshooting Exchange Online
• Configuring and administering Exchange Online recipients
• Configuring delegated administration
• Configuring client access policies
• Troubleshoot Exchange Online

Administering Skype for Business Online
• Configuring Skype for Business Online organization settings
• Configuring Skype for Business Online user settings
• Troubleshooting Skype for Business Online

Configuring and administering SharePoint Online

• Configuring SharePoint Online settings
• Creating and configuring a SharePoint site collection
• Configuring and verifying external user sharing
• Configuring OneDrive for Business
• Troubleshooting SharePoint Online 

Managing Office 365 ProPlus installations
• Preparing Office 365 ProPlus installations
• Managing user-driven Office 365 ProPlus installations
• Managing centralized Office 365 ProPlus installations
• Troubleshooting Office 365 ProPlus deployments

Configuring and troubleshooting compliance and security
• Configuring Rights Management in Office 365
• Configuring compliance features
• Configuring email protection
• Troubleshooting security and compliance 
 

Cancellation Policy

We require 16 calendar days notice to reschedule or cancel any registration. Failure to provide the required notification will result in 100% charge of the course. If a student does not attend a scheduled course without prior notification it will result in full forfeiture of the funds and no reschedule will be allowed. Within the required notification period, only student substitutions will be permitted. Reschedules are permitted at anytime with 16 or more calendar days notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.

Training Location

Online Classroom
your office

your city, your province
your country   

About Global Knowledge

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Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate themselves and thrive. Our learning programs, whether designed for a global organization or an individual professional, help businesses close skills gaps and foster an environment of continuous talent development.

Training Provider Rating

This vendor has an overall average rating of 4.38 out of 5 based on 419 reviews.

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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platfo ... Read more
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Wasn’t as advanced as I thought it would be. There was an issue when the day my course was the first time they used a new platform.. from adobe to something called zoom; I had to call support line cause it stated our instructor wasn’t present. Thankfully I called cause everyone online was in the adobe virtual classroom waiting for what looked like a teacher who didn’t show up for class (IT didn’t get anything resolved until 10mins after start time). I felt like he was really getting hung up on very basic knowledge for the first half of the course (talking about how to create tabs and drag formulas as an example). I completed files a few times before he was done explaining. There was a scheduled fire drill for them (roughly 30mins)that also cut into our time, which wasn’t deducted from the hour lunch break or the two, fifteen min breaks. I also really wish he touched base more on the automating workbook functions portion which we barely did. I'm happy there were/are those study guides (learning videos) and exams to take on my own time that I hope after I've had the class are still available for me to learn from.

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It was difficult to practice on my PC while trying to watch the presentation online.
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David was excellent!! I am very for having this course!!
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, ... Read more
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Everything was great, but the instructor wasted a lot of time talking about unrelated subjects (like demo-ing different programs, talking about other classes, and talks about how Excel/technology has changed) took up way too much time. The course could have been condensed or better focus would have been great

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course m ... Read more
x

Did not actually receive the course materials yet (and the course has concluded). Ratings assume that I will receive the course materials as soon as possible.

Facilitator was excellent
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